Thank you for your comments and I'm sorry to hear that you're not happy with how the product is represented on our website.
We do try and show products that we stock as accurately as possible online, and we do as much photography as we can in cases where we feel that our own imagery could better advertise the garment in question. Unfortunately colours are shown differently depending on the monitor used and how it is set up.
If you do have any suggestions as to how we can improve the listing for this jacket please do let us know on email@example.com so we can pass your comments on to our web team to be addressed.
I'm glad that you could use our free returns label from within the UK to return the item at no cost to yourself and I can confirm that your refund was processed on the same day that the item arrived back with us.
If there is anything further that we can help you with in the future please don't hesitate to get in touch.