I have used Covent Garden FX a couple of times a year for at least three years and cannot fault them. Exchange Rates have been very competitive and there have been no problems with any of the deliveries.
First class service which I have no hesitation in recommending to anyone.
Have provided the best exchange rate by far each time l have used them, no quibles and quickly dealt with whether transferring to account or exchanging into cash of different currency. Can't rate them highly enough!
I was a little concerned as I had not bought travel money this way before but I read some of the reviews and decided to give them a try. I was so impressed with the service from start to finish - ordering couldn't have been easier and my money arrived when they said it would! Excellent rate of exchange! I travel to the states at least twice a year to visit family so I will certainly being using them again.
The exchange rate I got for my £ to $ was excellent! I am never going to a travel agents/post office to exchange my money again. The US$ were dispatched the same day as I did the bank transfer and arrived within a couple of days with recorded delivery! NEVER go anywhere except covent garden FX for your money or you will be getting ripped off! This company gives you the best exchange rates going :)
It is sometimes hard finding an FX place that you trust that has good rates. I have used Covent Garden FX twice now for medium to large sums of money and have been impressed both times by their rates and the ease of transaction. I have done both cash and bank transfer transactions as well as sold money back and they are really the best. I have no quibbles whatsoever, their delivery service was great and their office is very conveniently located (Covent Garden market). I have already recommended them to friends and family and definitely recommend them to you! I will only be using them from now on.
I needed some travel cash for a holiday and started to look in all the usual places for a good exchange rate, but to no avail could I find a descent one. It seemed to me that all the shops had decided to get together and use the same (very low rate ). I came home to check the exchange rate on the internet and Covent garden fx came up in the search engine so I thought I would take a look and after reading some reviews decided to order £1000 in foreign currency. I set up the payment with the bank and two days later in the post came my travel money. The rate I got was far better then any high street travel agent and when I went to sign the paper work for my holiday the travel agent asked if they could deal with my travel money while I was there so told them the rate I wanted and they could not go any were near. I will continue to use Covent garden for all my travel money and will recommend them to everyone I know who,s going away.
We travel often and alway check rates throughout the market but Covent Garden FX are consistently the best rate by far. The process is simple and quick, we use the wiring option and pick up same day... Genius, in such a lucrative market.
Due to circumstances beyond heir control they could not deliver on the requested day , I was called and offered wither earlier or later delivery.
To their credit they delivered early as requested.
good Stuff - Thanks
I found the Covent Garden FX store very easy to locate and although there was a short queue, this moved very quickly. My information was found immediately and the transaction was short and easy and professional. I was extremely impressed by the efficiency.
Great customer service, will always be available with the answers to your questions, i was sceptical about the bank transfer however these guys are completely legit, i mean there in Covent gardens for heavens sake.
recommended to everyone if you want the most for your money!
If you want straight forward, honest and unbeatable fx rates, there's no one to top Covent garden fx. Best to call and confirm delivery details and times.
I ordered my money on Thursday before the Easter Friday, as part of the sales you have to state when you would like the money, I picked the Saturday between Good Friday and Easter. I recieved a call from Covent Garden FX to inform me that the Post Office could not guarentee Saturday delivery due to Easter, as when was I due on holiday as they would try and seek alternate arrangements. I wasn't in a hurray as my holiday is later in the month, great service and to top it all my money was delievered as per my request. Fantastic to see customers expectations managed.
Twice Covent Garden FX have been unable to fulfil my order and wasted my time. They are amateurs with scant regard for customer service, falling back on an, 'It aint my fault gov'nor' attitude.
The web site says the shop opens at 09.00 but you'll be lucky if the doors open much before a quarter past nine as "they're in the cafe."
If you value service and reliability, my advice is take their rate and see if a competitor will match it!
Kate Beall found this review useful
I found out about this FX bureau from Martin Money Expert, and used them to change some Euros into GBP at their outlet after booking online. The rate they used was very good, considerably better than the banks back home. Service couldn't be better. Will be using this company again in future.
My name is Gabriel and i m from Romania. I recieved some euros from somewhere, 4000 of them, and i did not knew how are the banks and the post and western union and thomas cook working with the exchange...i mean how they steal from you. the post office gave me maximum...3200 £....when the right conversion was 3500. they are vile. another friend from London, i live in Bognor Regis, recomanded this exchange with me and the next day i was off to London. they are there and in 2 minutes the exchange happened.
Next time i l do it thru post...now that i know that they are serious. thank you guys
Perfect! Rates, service, communication and speed of delivery all top notch!!! Highly recommended.
I searched on compareholidaymoney.com for the best deal and Covent Garden was at the top of the list for the amount of Euros I needed.
Ordering was easy, a few boxes filled in online, an automated email was returned and a quick phone call to my bank to transfer the money was all that was required. In order to give the best rate they dont accept card payments and that's fine with me as bank transfers are very straightforward. I also got free delivery thanks to a code on the compare holiday money website.
The euros arrived special delivery within a few days, I couldn't ask for more and would certainly consider using them again if they remain competitive in the future.
I was reluctant to order cash online however the service was superb with very quick delivery plus a very competitive rate. They maintained excellent levels of communication, therefore I do not hesitate in recommending Covent Garden FX whole heartedly.
Many thanks from a very satisfied customer.
What can i say apart from great rates and cracking customer service, would highly recommend Covent Garden FX.
Although we were dubious at first exchanging our holiday cash online it went like a dream with no issues whatsoever, cash delivered in a day, will be using again.
This is the second time that i'm using Covent Garden FX for my currency exchange. I have found their service to be reliable with a guaranteed rate which last for a week! I will not hesitate to recommend Covent Garden FX to friends and colleagues!!
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