I would definitely recommend this service and would have no reservations in using it again. It had the best rates of exchange but I wasn't sure about using it. However read the reviews and decided to go ahead. Money arrived the next day. I could not fault it.
I ordered my currency $CA before I was due to take lunch at work, I recieved the email even put on the notes of my order the time I would picking up.
I walked 20 minuets to arrive and be told they didn`t have any $CA even tho I had ordered them...
I was pretty annoyed and I think the lady on the desk knew and so offered for the money to be delievered to my place of work as I work in the w1 area, overall I would use again but would probably make sure to get the money delivered in the first place.
Wonderful. Best rate for USD I've found online and with the option to pay in cash I didn't have to worry about making a bank transfer to a company that to me was not yet known. Ordering the money on their site was easy and the exchange at the office was swift. Would very much recommend.
I found Covent Garden FX through MoneySupermarket and after shopping around a bit online, i found that they had the best rates. I put an order in online (to take advantage of better exchange rate) and collected the next day. A bit difficult to find but i called and they directed me. Very helpful and friendly service. Will 100% use them again.
This is the first time using this company, I found it very easy to order and pay for the currency I required. The service was very good as when they phoned up with a query they treated me as a person, not a number which I thought was excellent. I would definitely use them again and would highly recommend to anyone wanting to use them.
Great service if I can manage do it anyone could, an easy to follow process online. The Money arrived both fast and prompt when I had ordered it for, I will be recommending Convent Garden FX to my family and friends.
First time I have used this- I have since recommended to my friends. The person on the telephone was very reassuring when I rang to verify it was all legitimate (due diligence only). The delivery was prompt and very cautious not to hand over the money to anyone but me- despite reassurance from my team it as fine which I respect. I would use again.
I have used CGFX several times and usually have a first rate experience, ordering online and collecting. The last two times the email confirmation has not arrived so I have had to email and phone to chase. I ordered Polish Zloty and when I emailed Sam, I was told the money would not arrive until later than I had requested. However the rearranged time was fine and the pick up was very easy. Sort out your email problems, CGFX, and next time it will be 5 stars again.
What a great company, money delivered when said. I did have a problem with Royal Mail delivering it to a neighbour and not notifying me, when I rang covent garden after Royal Mail said I needed to go through them, they did everything possible to help, even though they were just about to close. Best rates I could find on all online comparison sites, will certainly use again!
I bought euro online. I am very happy with the service - the exact money arrived, on time (even before). The email service is very clear and prompt. The only minus - i asked for the money to be delivered on Monday, but it arrived on Saturday and I wasn't there, so had to rearrange delivery. Plus, I could not transfer the money due to problems at my bank before the deadline mentioned in the email and could only do it next day, but they kept the rate is offered originally, which was slightly better than next day. I will use them again. I checked many exchange rates online and in stores and they are simply the best.
I ordered Ukrainian money, was told to collect at 4pm but the man at the desk, I think the owner Paul, was on the phone for ever before he rudely told me that he'd tried to phone three times and e-mailed me to save my coming in! (an hour's journey to collect - they do not "post" Ukrainian currency. (Home later, no messages on my answer-phone, no mail evidence - he'd lied to me. Also claimed they were very busy because the exchange rate had gone up."
Next morning, spoke to Sam, very polite and apologetic but yet another excuse - "enough Ukrainian hadnt been released by Bank of England" (only £400 worth!)
Yet another phone-call later, heard the best advice of all from a woman, "You should apply to M&S or the Post-Office for this and save yourself unnecessary bother!" What a strange attitude to business!!! Never again...
Using this service for the first time, I was a little hesitant, even anxious. However, any misgivings I might have had were completely unfounded. What a brilliant way to get foreign currency. I shall certainly use this service again.