Every once in a while you come upon a company that is really good to do business with, Cozibag is such a company. Having had a problem with a 2 year old purchase they had absolutely no hesitation in sorting it out. They even let me upgrade at a very reasonable cost and I am now the proud owner of a dark chocolate real leather bag which is superb. I would definitely recommend this company to family and friends.
I ordered the Santiago beanbag after reading reviews, from the time ordered online i was kept fully updated on the delivery, it was supposed to be next day but due to a problem it came the day after and within the time bracket specified. I love the beanbag as its so comfortable and im sure it will improve with age, i think we will be fighting over who is sitting on it. Can highly recommend the product and the service.
Was pleasantly surprised at the quality of this beanbag. You could pay less for others but they wouldn't live up to this one. It's the only one I've seen with a 3 year guarantee too. One thought, are you planning on making dog beanbags again? They would be great. Well recommended.
Bought the black leather Santiago bean bag it's fantastic so comfy may never sit on the sofa again :) there may be fights over who is going to sit in it ! So pleased I'm going to order another in brown when we have finished refurbishing another room in a few weeks . Super fast delivery and kept up to date with delivery times save you waiting in all day all in all fantastic product and service !
Great product , great size , very soft comfortable leather , colour just like on picture , very comfortable , actually thinking of getting another .. Delivery next day and kept up to date with every movement of the shipment , can definitely recommend this company and have no hesitation in giving them 5 stars
We bought 2 Santiago bean bags from Cozibag. They arrived a day later than they should have but we were kept informed & in fact the later delivery suited us better. When I contacted the company via email they got straight back to me to sort out my queiry.
I ordered a leather santiago beanbag and realised it was a little to big so it was exchanged for the leather high back, the quality of the leather is outstanding. I would recommend this company, the communication was brilliant. Many thanks cozibag
My cozibag experience has been a delight, easy to use website, good product description so there were no surprises when the product arrived. Lots of useful communication, such as confirmation emails about payment, delivery process and then a text which gave me an hour delivery window. Next day delivery, all as describe on the website and a good quality product too.
BOUGHT ONLINE 2 SANTIAGO LEATHER BAGS, WITH SOME CAUTION! HOWEVER, FROM POINT OF SALE I WAS MORE THAN KEPT INFOMED OVER DELIVERY WHICH WAS WELL WITHIN THE 1 HOUR TIMESLOT. A GREAT LOOK'N, WELL COMEFY BAG THAT COMPLIMENTS MY LOUNGE, NOT UNDONE THE OTHER AS YET, WAITING TO COMPLETE ROOM DECORATION. IF YOU CAN AFFORD IT GO FOR THIS NAPPA LEATHER, ITS REALLY SOFT! IVE NOT SEEN AS GOOD IN THE SHOPS, HOPE COZIBAG ARE AS GOOD AS THERE WORD OVER REFILL DISCOUNT VOUCHERS AS NOT IN BOX SO EXPECT IN THE POST! OVERALL, A QUALITY BAG FROM A COMPANY THAT MADE THIS PURCHASE EASIER THAN I THOUGHT WITH EXCELLENT AFTERSALE BACK- UP. WELL DONE SCOTT AND THE TEAM AT COZI. WELL RECOMENDED!
Upon my having a query, they addressed it quickly, resolved the problem and them despatched the item speedily. I was then informed at every stage of the delivery, as to its progress, right up to the point of it being delivered at my door. A most exceptional service.