Reply from Cozibag Bean Bags
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Cozibag Bean Bags reviews
- Reviews (172)
Featured review of Cozibag Bean Bags
- Colin
- 1 Review
- Verified buyer
Outstanding experience
End to end, from initial product search/review to receipt of product, the experience was outstanding. Web site features need a little update, however Cozibag make up for it with streamlined communication, friendly and prompt information flow and exceptional delivery partner. Highly recommend the product and company, and will definitely buy again from this company.
- rachel
- 1 Review
- Verified buyer
great customer service quick delivery and quality bag
bought the faux leather pouffe - great size and really nice quality faux leather, quick delivery and lots of emails to let me know what the progress was , great thanks will use again
- Claire Morton
- 3 Reviews
- Verified buyer
highly recommend
I ordered beanbag at 10.30am and it arrived less than 24 hours later. Had an email first thing in the morning giving me a 1hr delivery slot !!
Website was very easy and quick to use, beanbag is fantastic quality - very impressed with whole process from start to finish
- Stacy
- 1 Review
- Verified buyer
Brilliant. Could not have had a better experience.
BRILLIANT!! Perfect product, perfect service, perfect experience.
- Lynn Gilardi
- 1 Review
- Verified buyer
An excellent buying experience
Faux leather beanbag, excellent value for money and as exactly as described. Cozibag were in constant contact from placement of order to delivery. I would buy again thank you.
- Ian Price
- 1 Review
- Verified buyer
Shopping with Cozibag left me full of beans
Beanbags exactly what I expected from pictures on website and reading other reviews - we chose Faux leather which is of a good quality and the stitching seems very sturdy and durable. Can't fault the service and delivery - came within the 2 hour time slot that was e-mailed the day before (great as saved waiting in all day for delivery). Would happily buy from this company again.
- Lucia Curson
- 1 Review
- Verified buyer
Awesome to the extreme
I have just bought my second bean bag from cozibags, the first was a high back XXL I felt it could have done with more beans in it, but it was still comfy as it was. This time I bought a large top up and a dark brown slump chair I couldn't find a single fault with the slump chair it really was everything it claimed to be. I can't recommend the cozibag site enough, delivery is fast and they keep you well informed by text message of delivery time and also giving you the option to change it if inconvenient. When the time comes to buy another I will certainly be going back to the Cozibag site.
- Alan Tomley
- 2 Reviews
- Verified buyer
Good quality bag, good quality service
Our XXL Cozibag arrived very quickly after order and communications were great. I simply took it out the box and started using it immedately. Comfy is an understatement, im 6ft 3in and 18st and I can lie back on it with full support whilst watching the TV. The quality of the stitching and material (Faux leather) seems really good. We will definately be buying more, just cant decide whether to go for another XXL or to try the Slump....
- KT
- 1 Review
- Verified buyer
Very speedy service & great communication
Ordered my bean bag on Wednesday night and it arrived first thing Friday! I had lots of contact from Cozibag to tell me how my order was progressing and a text with a 1hr delivery slot. It is a bit bigger than I expected (the slouch) but is very comfy and my 4 year old loves it.
- Liz
- 1 Review
- Verified buyer
Great product, delivery problem handled well
Failed to deliver on the agreed date (delivery company issue) which was frustrating, but customer services very apologetic, and dealt with the issue well. Second delivery attempt worked to plan, and was fine. Product (High back XXL) is great - well made, comfortable and stylish - in fact we're so pleased with it, we're about to order another one!
- Justin Jordan
- 1 Review
- Verified buyer
Awesome!!
Very impressed by the quality of my bean bag and the next day delivery.
- Glen Williams, Bromley Farm Community Development Trustpde
- 1 Review
- Verified buyer
Good product at a reasonable price with an excellent friendly service
Bought a range of bean bags for a youth club setting. Good selection of products at a reasonable price. Service was excellent and friendly and I would fully recommend using this company.
- Claire Quick
- 1 Review
- Verified buyer
Great service,fantastic bean bag
Cozibag provided a great service, the bean bag is fabulous, would have loved to have had a smaller option than just 1.2 m however it is so comfortable and I have only just got off it since it arrived,
- Chris Wetz
- 1 Review
- Verified buyer
Beanbag Bliss from a Caring Company!
Having read other good reviews I settled on Cozibag for my bean bag purchase. Initially I had a query that I emailed through and got a clear response within an hour. I then ordered swatches and was pleased to have them delivered and in my hand within a couple of days. I then ordered my bean bag of choice on Easter Saturday, and it turned up within the last hour (it's Wednesday today) - exactly when the email and text message I received from Cozibag said it would! The customer service so far has been astounding - I'm very impressed.
The bean bag itself is a present so will remain in the box until next Saturday, but I will send a second review about the product when I've seen it!
In the meantime, well done Cozibag. You have exceeded my expectations!
- Alyson Smith
- 1 Review
- Verified buyer
- brian fenton
- 1 Review
- Verified buyer
excelent product,price,delivery and service thank you.
all of the comments as recorded above
i do not want my details passed to another company
- James
- 1 Review
- Verified buyer
Excellent service, excellent beanbag.
Great product at a great price, fast and free delivary.
- Michelle Thomas
- 1 Review
- Verified buyer
Customer service is excellent!
My item was not delivered before 12 o' clock as requested due to a mix up with the delivery company but Scott from Cozibags was extremely helpful. He answered my email very quickly, rang the delivery company, who were also very helpful and apologetic, and I had my item the same day. The delivery charge was refunded almost immediately. Very unusual these days to get a company who put customers first! A +++++!!!!! Oh yes, love the bag!!!!!!!!!!!
- claire bilton
- 1 Review
- Verified buyer
very fast service but packaging torn. goods can only be checked 27/03 as a gift
Very quick delivery, informed of delivery time which is very helpful.
Packaging split in two places, insufficient tape...Can only check contents on 27/03 as a gift.
- Tony
- 1 Review
- Verified buyer
Fantastic
I bought a leather 'Sao Luis' bean bag and the leather is lovely and soft, looks great in my snug room. It's also huge and decent money value for money compared with some others I looked at.
- David
- 2 Reviews
- Verified buyer
Without doubt it is THE bag to slouch on!
We recently bought a Sloucher from Cozibag.. It arrived as promised, and although its bigger than it looks on the web (glad we didn't go for large!) it is fantastic! Very, very comfortable, looks great and seems to be very well made. Time will tell, but we are very happpy so far! The client service was great too, as we had some problems with the payment processing on the web. Cozibag were very responsive, and helped us through the issues. Great company,great product. Will be getting another one soon to avoid the arguments!!!
- KIM
- 1 Review
- Verified buyer
Excellent service
Brilliant company, send out samples asap and once order is placed the items are despatched for a next day delivery. Have been so pleased with them that have now ordered two bean bags within 3 weeks.
- Vikki
- 1 Review
- Verified buyer
Speedy delivery, quality product
Received a text to give me an hour window of delivery, arrived within the first 15 minutes of that window. Friendly deliveryman, who carried the box up the stairs and into the desired room of my flat.
Quality and comfy XL highback chair that I really don't want to get up from and the colours are exactly as they look on screen.
Overall brilliant service and style, would recommend.
- C Reeves
- 1 Review
- Verified buyer
- Stuart Leighton
- 1 Review
- Verified buyer
Flexible & Friendly
Bought a Slump beanbag. Unfortunately ir was too large for my living space. I arranged return. Slight hiccup re my post code / collection area, however, soon resolved and return carriage fee waived as a good will gesture. Scott was the employee I worked with throughout process. He was a pleasure to deal with. Thank you.
- Mike
- 1 Review
- Verified buyer
Excellent service from samples to beanbag delivery.
I ordered three samples which arrived swiftly in the post. Following my order the beanbag was delivered in two days, with a text on the morning advising of a one hour delivery window. Beanbag is excellent quality and looks great.
- Mal Brayshaw
- 1 Review
- Verified buyer
Product and service 1st class
Really easy to deal with, answered all queries promptly and the product is great. Arrived earlier than expected. Would definitely recommend
- jo
- 1 Review
- Verified buyer
excellent website easy to order great service
Fab service order was delivered in good time with a,text an hour before arrival which meant I did not have to wait in for delivery . Items were exactly as described and if good quality. Will defo recommend to others.
- P.Pickering
- 1 Review
- Verified buyer
Excellent service in every department from buying to delivery Pleasure doing business with thanks very much !
Excellent service great company excellent in everything very prompt delivery and service thanks
- JANA JACKSON
- 1 Review
- Verified buyer
LEATHER BEAN BAG
HAVE ORDER REAL LEATHER BEAN BAG,LOOKS LIKE FAUX LEATHER TO ME,FOR THAT KIND OF MONEY
Reply from Cozibag Bean Bags
Please remember, we offer FREE sample swatches so you can judge for yourself before you buy.
On our current range, we only use soft nappa leather with a clean, fairly smooth finish for a completely luxurious feel (similar to hides used in high-end fashion products).
As with many new products, our black leather items (one of which this customer ordered) may sometimes have a light sheen from the colouring process (all skins are slightly different), but this will 'wear in' and develop a natural patina over time.
- from Hampshire
- 1 Review
- Verified buyer
Very pleased
Exceptionally efficient service, the quality of the bag is excellent. Shall get a couple more. Very pleased!
- Fiona Andrews
- 1 Review
- Verified buyer
A new arrival!
I had my Cozibag delivered yesterday. Everyone has tried it out and agreed how comfortable it is. I ordered the XXL - it is huge but thats what makes it so comfortable, your neck and back is so well supported. The colour swatch that I received really helped as I wanted the bag to match our leather suite, the faux leather sample matched better than the leather one and the faux leather bag next to the leather looks great. We're very pleased.
- Christopher TARBET
- 1 Review
- Verified buyer
Perfect, just as I wanted :))
Really happy, perfect size, good quality soft leather, great communication, ordered Sunday night delivered Tuesday morning.
- Jennifer BURKE
- 1 Review
- Verified buyer
Good quality, fair price, great service
I ordered a white pod and took delivery the next day after receiving a text telling me it was on its way! Really pleased with the service and the quality of the item was above my expectations. My friend tried it and went straight online and ordered one for herself!
- Simon G
- 1 Review
- Verified buyer
Excellent product, price & service
Highly recommended! I purchased two of the multi-coloured bean bags for my sons and they are both delighted with them. From my perspective, I was of course happy that these items were in the clearance section but this doesn't take away from the fact that the web service was flawless and the delivery made on time.
- g KNOWLES
- 1 Review
- Verified buyer
Full of beans
PROS
Delivered promptly,
not had any use yet, but looks to be very good quality.
CONS
No inner lining to hold the poly balls, so be careful if unzipping the bag as they will escape.
- JennieM
- 1 Review
- Verified buyer
Excellent service
Very prompt delivery. When I got my 'faux leather' bag delivered I realised how comfy it was and wish I'd paid the extra for a real leather one. Quick response to my email enquiry and I get the replacement leather one the next day and we agree to split the difference on return price. Service - second to none!!
- Magnus FORSTER
- 1 Review
- Verified buyer
Great Bean Bag!
Received the Bean Bag , leather pretty good quality and packed with beans it's really comfy. Delivered Saturday morning on time as well.
- Diane ATKINSON
- 1 Review
- Verified buyer
Better than I expected
I bought from Cozibag because of the detail on the website (having looked at several others). The height and weight of model in photo gave a tangible sense of proportion to the images. The technical data was also easy to understand - an important factor when buying a seat without sitting on it!
On Arrival: The delivery was quicker that anticipated (thank you), the colour matched the on screen images well, and it is very, very comfortable. I am extremely happy with my purchase.
- Jenny
- 1 Review
- Verified buyer
Excellent service!
Great comms. Super quick delivery. XXL handbags a bit bigger than anticipated when I got them in my room, maybe I should have paid more attention to measurements before buying but all fine, good quality and overall really pleased with purchase. Would recommend :-)
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