Good customer care, every step during purchase was explained and easy to follow. Trusted seller and with many positive online opinions about Crampton and Moore confirm our experience. We would recommend this shop to anyone
I always feel a bit weird buying online but this company were no problems at all. Delivery was within 3 days and the driver calls well im advance to insure I was home. Defo recomended to friends and I'll sure use them again.
Ordered from them over the phone and more recently on the internet and never had any issues. Items delivered when they said and in perfect condition. Have recommended to friends already :)
I purchased this as a gift for my hubby. It arrived within 2 days which was good but I expected it to be in a box or a large bag to cover what it actually was...... Nope! Delivery arrives and hubby arrives both at same time and he could see his gift staring him in the face as it was delivered in its product box. Disappointed was not the word.
I bought an LG 42LA690V. Arrived within couple of days, even though on their site was written 3-5 days. Had a concern about a pixel not working and sent them an e-mail. They called me back within minutes and we discussed different options to address my concerns. Very helpful and accommodating staff.
Bought a Bosch KGN49AW24G fridge freezer from Crampton and Moore a couple of months back and the item was delivered as advised within a few days. I had a minor hiccup during delivery and the Customer Services team at Crampton and Moore dealt with the matter promptly and to my satisfaction. I had never used this company before however I decided to give them a try and I'm glad to say that I won't hesitate to use them again in future or to recommend them to others. Great prices, great service and quick delivery, what's there not to like.
I ordered on new TV and sound bar in prep for my ps4, I spoke to Rob from the sales team who was extremely helpful and understanding of my needs and wants in respect of what I wanted from my system, he was well informed and very polite, I would recommend this company to anyone, especially if you cant really be bothered to trawl around the internet researching TVs, DVD players and other electronics, delivery was next day at no extra charge, and any questions I had were answered in full, where as a lot of company's tend to either not know or worse fabricate an answerer to secure the sale. On the whole probably the best company I have ever brought anything from and I will always be using there service in the future. And my TV was £356 cheaper than other sites I have tried ( which were many).
Superb - excellent price for item, and arrived without problems within a couple of days. Would definately use retailer again
Very competitively priced LG TV which was truly a hassle free purchase. The price was right, the delivery free and immediate and the service from Crampton and Moore could not have been better. I would recommend this firm as one of best I have ever dealt with.
Bought a smart TV and Blu-ray player from these guys. Saved about £100 from most retailers prices. Easy check out and fast delivery. Also used their technical enquiries desk and had a quick response. Great service all round.
Excellently priced goods and fantastic, free, undamaged delivery stated at 3-5 days but actually around two. Had a small glitch due to a misunderstanding about the stock quantity of one of my purchases but one e-mail and it was with me the next day. Added bonus of getting a cash-back offer from Samsung if I bought something else from the same store. As it happened, I did want something else and bought a really decent sound bar with wireless sub-woofer priced at £289 but with the £150 cash-back really only cost me £149. Very happy with everything bought and the communication from C&M. Highly recommend this company.
Delivery was well within the allotted timespan. I was out when the first attempt at delivery was made, and dealing with your customer service was almost a pleasure; a pleasant, thoughtful and well-informed person re-scheduled the delivery without fuss. My purchase was delivered promptly the following day at the stated time.
Bought a UE46F6400 and a 3D blu ray player including delivery for less than the TV at Currys. Phoned C&M when I missed the delivery and they were very helpful. I will definitely be using them again.
This was our first purchase from this company but won't be our last. The website is good to use and PayPal purchases extremely quick and easy.
We received a courteous email advising of delivery (courier, next day, free) and the item arrived just after 9.00 a.m. (Mid Wales!) with the box and contents in pristine condition.
I was looking at buying a Toshiba 40" led smart TV. It seemed a good buy at a reasonable price. As usual I check out Web prices and found The special offer on Crampton and Moore.co.uk. which included a free sound bar well compared with the shop I looked at it worked out nearer half price and also included a Toshiba 5 year Warranty..
Ordered on Friday, never a good day on the web But The order was processed on the Monday and delivered on Wednesday.
NO FUSS NO Bother and Paypal as well. What more can you want.
I now know were to look for my next bit of Kit.!
I recently wrote a review about crampton and moore which was very scathing and completely truthful but it has been removed as c and m don't like honest reviews telling other customers how poor their customer service is. This in itself speaks volumes.
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