I have used Crampton and Moore previously and their service this time was just as good as before.
Their prices are very competitive. In fact on this occasion it was the best I could find, including delivery. Delivered the morning after ordering and the whole process was notified by e-mail from order confirmation to dispatch notification.
I am unable to comment on their after sales service, if things go wrong, because there has fortunately never been a need to test it!
Hats off to Crampton and Moore for their Customer Service. I bought a LG smart TV 3D 47" the delivery was so quick, very good. Although I have had a bit of a problem with it, I called them and they were so helpful and are resolving the issue with no hesitation, so many thanks to them. I would recomend them to everyone and would certainly buy from them again. I did all my homework on this TV before I bought it, have waited a long time for this TV, the 3D is fantastic.
I have seen several negative reviews of C&M, but fortunately only after I had placed my order, which frankly was based purely on price - at the time of ordering (September 2013) C&M were offering the TV I wanted £40 cheaper than Amazon).
I experienced no issues whatsoever with the order/delivery process, and was dealt with promptly and efficiently when I contacted them with a query about the delivery slot.
I ordered the top of the line Panasonic breadmaker. I had never heard of Crampton and Moore before but took the punt given that their price was a good GBP15 cheaper than anyone else on the internet. Knew it was a risk given "price does often indicate service". However, what a brilliant company.
I received the machine the very next day and was an absolutely 100% unit. Wil definitely look at C&M again the next time I am buying kitchen goods.
The TV was a good price and it arrived, but the customer service team left a lot to be desired. There was no ability to change the delivery date, or track when the order was going to arrive, and when I asked for some help - I was simply given the courier's number......the poor customer service definitely tainted the product.....we'd go somewhere else next time
I ordered a 40 inch Samsung TV via their website because their price was very competitive. The purchase went very smoothly. Emails kept me informed of order and delivery and although asked for the 3-5 day delivery service it arrived the day after the order was placed.
We used this company as they claimed they could deliver to us in 3-5 working days. We were advised of the first delivery date which would have been 9 working days, after a phone call I was told that we could have the machine on the Monday (5 working days). We finally ended up getting our delivery on the Wednesday (7 working days) I know it's not the end of the world, but these claims should not be made if they cannot be met. I purchased from this company because of the promised delivery times and feel I have been duped into making the purchase.
Ordered a new Samsung smart TV. Paid online, delivery was about 48 hours. Didn't need to speak to anyone so can't comment on anything else. Very happy so far.
Absolutely brill service! I'd never heard of these sellers before as they are way out of my area; but I'd certainly recommend them after dealing with them. They had the cheapest price for the Samsung TV I wanted after searching the net (How I found the sellers) & I ordered it with no hassle what-so-ever. I received it within 2 days. Really pleased! 5* service in my opinion :o)
THEY DELIVERED A CRACKING SOUND SYSTEM FAR CHEAPER THAN EVEN E BAY AND IT WAS DELIVERED ON TIME AND THEY KEPT ME INFORMED WHAT WAS HAPPENING TO IT WHILST BEING DELIVERED WHICH WAS ONLY 3 DAYS
I spent about two months researching which television to buy.
When I made my decision I found that crampton and moore were offering the best deal.
Not only were they the cheapest but also included was a free 3d blu ray player!
Delivery was free. Order was placed on Saturday evening and television promptly arrived on Tuesday morning.It does not get much better than that.
Communication by phone and email was excellent meaning that I was kept informed from start to finish.
I do not normally make a habit of giving feedback but I felt it was only fair to share my experience with other people on this occasion.
Thanks once again crampton and moore.
Bought two TVs a 55" Panasonic Plasma cheaper than anywhere else i could find by some considerable amount and then a 42" LG again cheaper by far than most other retailers and free postage.
I would recommend anyone to use these.
this is a efficient store. ordered on thursday night, received product on monday morning
price are reasonable. even cheaper than the official price i found
good delivery choice as well. can choose different days or to deliver to neighbour
easy to use website
I have found my experience of buying a Bosch microwave extremely easy - the website and ordering is simple to use and great communications. My microwave arrived yesterday as anticipated - very pleased with a great price to boot!! A++++++
I deliberated hard on which TV to purchase. 6000/7000 or 8000 series Samsung TV. I ruled out the 7/8000 series as being too complicated and expensive for my needs. Having read good reviews on the Samsung UE40F6400 40" LED TV and C&M's cracking price on this model, I decided to buy one from them. Switching the TV on, the "out of box" settings were not stunning, dull and lifeless. But perseverance with the excellent on board settings gave me the picture I was wanting. A tip I would give to facilitate this, would be to down load a BBC HD 1080p Test Card from the web, to a USB dongle and view as a picture under "Smart Hub". As a high end computer user, I expected the web side of the TV to be poor, but it isn't. Full screen video off the net with no stuttering, amazing... For the price C&M are selling this TV for it's a bargain..... You won't be disappointed if you do!!! Oh I nearly forgot, placed order 1630 Monday, received 1030 Wednesday, nuff said!!!
Purchased a Samsung 32" smart tv. Arrived as stated by courier a few days later. No damages to packaging and more importantly the tv. Easy to set up and with the tv hooked up to my speakers have a great picture and audio.
Would have no hesitation in buying from Crampton and Moore in the future and the price was the lowest on the net for this product.
Thank you for a very seamless experience. I found the model of TV I wanted easily on the website and purchased it without problem. The price was the cheapest found after a decent amount of research on the internet. Very rapid delivery with an email announcing the day.
Will definitely use again and recommend to anyone, many thanks.
It was delivered the very next day. Good communication throughout and the unit was absolutely as advertised. It was about £15 - almost 15% cheaper than anywhere else I could find and was in perfect condition with warranty etc.
Ordered 47" led tv by LG. They were cheaper than anyone else, there are some bad reviews about delivery from here but I thought I would go for it anyway.
I chose standard free delivery expecting to wait a week for it but it turned up next day box in perfect condition and friendly delivery company.
In summary, excellent service, value and delivery
My best advise to anybody considering using this company is think carefully.The product is so far excellent the staff make promises about delivery and nothing happens they advise you to contact the courier more promises. Use [external reference] more expensive but they say what they are going to do and then they do it two and a half days wasted thanks !!
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