Great service! Ordered on Sunday, had a confirmation email from someone on Monday and the item arrived on Tuesday. And this was all part of their free delivery option!! I will definetly be using again.
No problems with the ordering process. All straightforward and with no problems. I could use Paypal as well which I prefer. Item was delivered as promised in perfect condition. And the price was cheaper than anyone else. Excellent all round.
After placing order I received no notification of despatch as was promised. As a result I sent 2 communications to Crampton and Moore. All that was required was a very short reassuring reply. An "It is on its way." Five words for five stars. But I received no reply until I was asked to rate the service! As it turned out the item arrived within the 3 to 5 working days promised complicated by the Easter bank holiday: quality product and great price but I cannot stand being ignored.
Crampton and Moore were best on price, and it was a UK spec TV (ie with a UK plug, not a European one with an adapter). Advertised as arriving within 3-5 days, and it duly arrived on day 3 - perfect!
Just one suggestion - if they could put the courier tracking ref on the email saying the item is dispatched, it would help. As it was I called the number on the website and the staff were very helpful.
So often we assume Amazon has the lowest prices on everything. Big mistake! I recently compared prices for my new Bosch Food processor and was pleasantly surprised that Crampton and Moore (a real shop with premises in Yorkshire) were a bit cheaper and offered free postage. Their service was very good and fast. I would not hesitate to order from them again.
Seems to be a reliable supplier and I would use them again
Ordered a Samsung LED 3D TV. Very good price from these guys. Was easy to oder and arrived within a few days - all safe and sound and working perfectly
Would certainly use them again
Spoke to a pleasant man on the phone. Ordered the tv over the Internet, delivered within 2 days.
I would like to commend Crampton & Moore on providing an excellent level of service.
Their website was easy to navigate and ordering was smoothe
They coud not be beaten on price - and delivery was prompt.
The item came well packaged and I am delighted with it
Did a lot of online research for best price and supplier recommendations and settled for Crampton. Placed the order online on the 18th, received a telephone call on the 19th and assumed it was to tell me of some problem or other. But no, it was a call to advise me that as Crampton's email service was down they were phoning to confirm I would receive the item the following day (at least a day earlier than the 3 to 5 days quoted). I don't know of many other of the companies I have dealt with who would have bothered. So not only was their price the best by some margin, delivery free and better than I was expecting, but a touch of personal service was added to the mix. Oh and the Samsung Home cinema is excellent.
The service from these people was excellent and they are far cheaper than anywhere else we saved one hundred pounds against Currys price , if you need anything electrical I would thoroughly recommend you look on their website you can't go wrong. Delivery very quick they are ok!!
C&M offered the best price I could find - delivery was very quick - there was no damage to the package on arrival - the online transaction was very easy - the product WAS brand-new as stated.
Can't fault them so far - hopefully I won't have need to test their customer service!
When i contacted C&M about delivery of my tv ,they were very helpful and professional ,something a lot of other companies woul benefit from.Thankyou and by the way the 46" samsung smart tv is superb .D.Britton
A happy, pain-free online shopping experience. Price and service second-to-none.
I checked on the internet to buy a specific blue ray home cinema for my new tv. The website was clear and easy to use. I was promised delivery by wednesday and the item was delivered on tuesday afternoon.
The only downside was the delivery driver wbo acted strangely by peering through our window even though I had stood on the doorstep waiting vor him. Was he just nosy?
The system was easy to set up and works well.
The speed we received our new television was exceptional, it was packed vey well. Now it's hanging on our wall, looks great...we got what we asked for, so what more can you ask for? And what a great price!!!
My wife and I were amazed at the speed of this delivery. The product was delivered in excellent condition and received in less than 48 hours after ordering. Prices were better than Amazon's and other leading companies in this field. We were hesitant to order initially from Crampton & Moore as we had never used them before. Reviews were generally good though one or two were quite negative. The nature of these negative reports however was not enough to put us off and the cost of the warranty was second to none. Our only criticism is that C & M didnt indicate how or when we would recive our warranty until prompted by an email. Response to this query however was swift and to the point. Almost top marks C & M. Will definitely use again. Well done!
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