I bought a £900 lens from crazy cameras in March 2011- on the 1st April an American bloke called me to say that due to bad weather my shipment would be 4-6 weeks late- he apologised and laughed- which I though was a bit strange. I then recived calls after calls from the bank saying have I tried to purchase a computer in Los Angeles etc- I had to change my account-6 months later and after 30 emails which had no been replied to I contacted the bank about this fraudulent transaction- the bank said it was too late to investigate and I wouldn't get my money back- so they took me for nearly £1000 and I didn't get the lens or my money back- thanks Crazy Cameras hope your children are proud of you!!Nothing more than low life thieves!
Relating to an order back in 2010, excuse after excuse for weeks, delivery never came. Requested refund three times, refund never came!
Shortly after this, had a call from my bank about fraudulent transactions being made using my credit card details... My order with crazycameras was the only time I used that card in a long time, so It was most likely related to these fraudsters and thieves! Disgusting!
I ordered 2 Ipod touch from craszycameras.co.uk as the price seemed so competitive. I got the call same day confirming my credit card details and was charged GBP402 same day. However the Ipod touch did not arrive after a week. I decide to cancel following their website's instruciton. It stated that cancellation can be made in 'your account'. However there was never such portal for the facility. I emailed them a few times to canx and asked them to credit my mone back. I was told that the order was in 'shipping queque' and cannot be cancelled. I kept writing to them that I want to cancel and get my money back. They kept telling me to wait for 'several business day for the goods to arrive'. After a month, the goods have never arrived and the money was not refunded. I contacted my credit card company refusing to pay for the goods which I have never received. DO NOT BUY ANYTHING FROM THEM OR YOU WILL REGRET FOREVER!
The only way to put a stop to all this is to file a complaint with the Federal Trade Commission in the USA against crazycameras, who operate from the USA, the owner of this site is JAIVIN KARNANI, he deserves to be put in JAIL.
Ordered the UK version of a Panasonic Lumix camera which was advertised on their website which leads you to believe they are a UK company - which they are not. American version turned up eventually. Refused point bank to refund or exchange. Avoid these scamming bastards at all costs!!!!!!! FM
Scary stuff, be warned!!!!! On closer inspection CrazyCameras.co.uk is a small operation that does not live up to its brand, you do get responses from support but unclear about the actual response. AVOID AT ALL COST. I will be returning my order if it ever arrives, making a claim on my credit card and report it to consumerdirect.gov.uk as a total scam. Not sure if it is legal to start with, a .co.uk is actually coming from the USA? Read the 'about us' page to explain what goods are like.
They take your money and do not deliver! They never answer the phone its 'Im sorry all are operators are busy', they never call you back when you leave a message. My order has been going on for a month now. Absoulte joke cheap is not always best. They just take your money. My credit card is now investigating this and getting my money back for me.
After a six week wait we cancelled our order with CrazyCamera's, we have now received an email saying that they could not fulfill our order and that we would NOT be getting our money back. They suggested we get contact our bank to try and obtain the money from them. COMPLETELY UNACCEPTABLE... Be warned
Despite poor reviews I found cc good at communication and updating. Understand that they ship from USA. They use DHL and let you know when the goods have gone. They then give you a DHL shipping number. DHL sends you an e-mail with consignment details so you can track its progress. I got exactly the camera I ordered within 3 weeks.
i ordered a dsi as a present on the 16th february they said 5 to 7 working days they took my money straight away,but here we are on the 10th March 2010 and guess what no dsi,no tracking number,i have emailed this company asking what is happening,can i have a refund but to no avail,i have tried calling them i have tried to use their online chat service but not available seems to be there answer,im bored with waiting, bored with asking,they have emailed me saying they are waiting for the distribution centre to get back to them but this is just disgusting diabolical customer service,im not sure they are even uk based the reviews i have read are terrible just wish i had read up on them before i put in my details,i have been ripped off no denying it,i have been onto my bank now and reported this as a fraud and am awaiting there correspondence now,at least so i can try get my money back.will let you know what happens from here.this is extremely frustrating and stress i could so do without !!
Do not go near this company. If only I'd checked first. My bad. They offer good prices, because they can when they are ripping most people off. I suspect they have no intention of shipping in most cases, but know that a credit card company will not process a refund for 30 days. I repeat do not even think of buying from this company.
Purchased the "Panasonic Lumix DMC-G1 12.1MP Digital Camera with Lumix G Vario 14-45 mm f/3.5-5.6 ASPH Mega OIS Lens (Blue) £409 after £30 Cashback!" and when I applied for the cashback from the manufacturer of the product, it was rejected because it was not a UK model. The product must have been shipped from the U.S. which may explain it arriving 2 weeks late. Why did (and it still does) the dealer place the promotion on their product page when it clearly voids the Terms & Condition for the cashback promotion? Even the manufacturer advised me to contact Trading Standards as the dealer was committing a criminal offence. Has been 3 angry emails sent, 1 reply and several months later with no results - avoid like the plague.