Critical Power Supplies Ltd reviews

Critical Power Supplies Ltd reviews

Excellent
9.2
from 0 - 10
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Review by confirmed purchaser

Promise fulfilled.

My ordered item was delivered well within the period I expected for NW Scotland.
The item was well-packaged and protected so received in good condition and was as described.
Unfortunately there is one criticism - I entered my Home Telephone Number as the Contact Number when ordering online, a completely incorrect number was printed on the delivery details so the courier driver was unable to contact me regarding a query.
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Review by confirmed purchaser

Always reliable

I have used Critical Power Supplies as a source for Batteries several times now. Each time they have given a very good service delivering to both my business and customer addresses. I would not hesitate to recommend the company to any prospective customers.
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Review by confirmed purchaser

Excellent service - what more can I say!

Great response to enquiry, even over the weekend, with easy ordering and timely dispatch. Thanks to Jason et al.
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Review by confirmed purchaser

Excellent but needed longer bolts that were not supplied!!

The product is as it says!! But when I tried to fasten it to the geni I found it needed longer bolts within the feet of the geni. So the description is not as advertised.
Critical Power Supplies Ltd

Reply from Critical Power Supplies Ltd

Hello Mark,

Sorry to hear you had problems with your bolts and we checked the stock and everything is ok however we will amend the description on the web page. The installation needs to be done with the feet removed, the frame applied and then the bolts applied.

But if you could call us at a good time for you we can discuss the purchase and installation. Our free phone number is 0800 978 8988 or our land line number is 01844 340 340 and we can ensure your happy with your purchase and installation.

Yours sincerely

Jason
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Excellent

Choosing a UPS for my computer and had drawn up a short list of a few possibles but wanted a qualified second opinion. Emailed Critical Power Supplies and got an immediate response from Jason checking a few details on my computer spec and some other points and then he made a recommendation. As his choice was one I had actually seen cheaper at another authorised retailer they also price matched it for me. Very good customer service and I know that if I have any problems they will be able to help me in the future. I will also go back to them for expert recommendation on replacement batteries a few years down the line. Website payment and navigation was also very easy and it turned up the next day with their standard delivery.
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Review by confirmed purchaser

query resolved

The query I had has been resolved satisfactory
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Review by confirmed purchaser

First time user

So happy - placed a 2nd order
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Review by confirmed purchaser

Very satisfied

Great service, fast delivery, excellent product.
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Review by confirmed purchaser

Very Efficient, Responsive & Helpful Supplier

APC Power Back-UPS Order was delivered withing 24 hours, Telephone helpline with a query and immediately had a real person on the line. Staff were very helpful and resolved my query. Five Star Supplier.
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Review by confirmed purchaser

Excellent service!!

Excellent service!! Ordered online and here within 48hours
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Review by confirmed purchaser

Outstanding service. If you need kit fast, this is the place.

Very pleased with the service. Ordered pm one day and system arrived early following day.
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Review by confirmed purchaser

Reliable

I would recommend this Critical Power Supplies, the ordering was simple and the delivery was very quick. The item was packaged just right and arrived in good condition.
Definitely would use them again.
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Review by confirmed purchaser

Great technical assistance on the phone and delivery etc. All at the speed of light!

Technicalhelp/knowledge *****
Delivery *****
Quality of own accessories (cables) *****
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Review by confirmed purchaser

BRILLANT SERVICE

Wonderful service and great information provided with battery.
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Good to deal With

Slight communications issue with order, but James pulled it through in the end.

Have no issue to deal with this company in the future.
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Review by confirmed purchaser

Easy order, fast delivery!

Ordered Tuesday night, delivered Thursday! Online ordering was really good, lot's of information and detail about the battery i was buying including detailed measurements etc. Much better than any other online vendor I looked at.
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Review by confirmed purchaser

Top class service as always.

I've used Critical Power Supplies on a number of occasions now, their pre-sales support is excellent leading to the selection of the correct batteries. Delivery was very quick and the replacement parts of a very high standard.

All in all 100% satisfied.
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Review by confirmed purchaser

Excellent Service

I ordered the UPS at mid day using standard delivery service and it was delivered to me the very next day by 10AM, totally unexpected, I would have been pleased to have received it the next day or even the day after. Knowledgeable and helpful sales people and a very reasonably priced piece of equipment. All installed and working perfectly, I would have no hesitation recommending Critical Power Supplies to any one.

10 out 10 - superb
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Review by confirmed purchaser

Perfect Service

Looking for replacement batteries I came across this site and found that they were located where I live. Unlike some companies this one allowed you to collect items if they were in stock. Result! Ordered the batteries on line and called to collect them after about an hour. Items waiting. Back home and installed within 30 minutes. Kit back up and running again.

Thanks for a great service!
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Review by confirmed purchaser

A pleasure to do business with

Spoke to the sales office as well as looking on line just to be sure that I was ordering the correct item, and was very pleased with the politeness and help that I received. The goods turned up super fast as well, I have added them to my files and will be using them again for sure.

Critical Power Supplies Ltd

110% Secure payments

SSL technology ensures card payments are secure. Security: We use SecureTrading.com recognised process to ensure your card payments are safe and 110% secure. Ask for more information if you have any queries.

Variety of delivery timeframes

Wide choice of delivery timeframes from same day to weekend delivery, simply select the right one for your order when paying for your order.

FAST "Rapid Value" Shipping... 90% Of Orders Arrive In 1-5 CALENDER Days (Mon-Sun)!

We are use state of the art supply chain, warehousing, and shipping logistics with strategic partners to get your orders to you FAST! Add expanded warehouse hours & state of the art pick/pack procedures, equipment, and software. 95% all orders ship same day or next day

Do you know who you are doing business with?

You can contact us 7days a week as we operate 7days a week. We are an ISO 9001, 14001 and 18001 accredited organisation, which is also Safe Contractor approved. We are committed to securing "Investors in People" status by early 2012.

About this company

Critical Power Supplies is a leading independent UK multi-brand supplier of critical power and energy solutions including uninterruptible power supplies and standby power generators to 6MVA. As a multi-brand supplier we are well placed to provide you with the right power solution for your application and we work with a range of clients including M&E consultants, quantity surveyors, electrical contractors, distributors, resellers, corporates and end-users. Whether you want an off-the-shelf, bespoke or turn-key solution, come and talk to Critical Power Supplies and benefit from over fifty years within the power protection and energy management fields. No other supplier can boast the depth of manufacturer knowledge available when it comes to standby power systems, generators, ups batteries, static transfer switches and uninterruptible power supplies.

Visit Critical Power Supplies Ltd

Cliff Cheetham - Operations and Quality Manager

Call us on: 0800 978 8988
We live here: Unit F, Howland Business Park, Thame
OX9 3GQ Thame
United Kingdom

Category

Critical Power Supplies Ltd is ranked 142 out of 450 in the category For Companies

Critical Power Supplies Ltd is ranked 46 out of 109 in the category

100% satisfaction

Our Guarantee to you

We are sure you will be delighted with your purchase but if you have any queries or would like to speak to a member of our sales team just call us on 0800 978 8988 we are open 7days a week. Or email us at sales@criticalpowersupplies.co.uk - we are here to help you.

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