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Cross Country Style reviews

Excellent
9.2 out of 10

62 Trustpilot review(s)
Most recent review
Review company
  • Reviews (62)
Cross Country Style

Review by confirmed purchaser

Still waiting for £5 voucher to be credited!!

I placed an order for a body protector in excess of £100. It states on the Cross Country website £5 voucher for orders over £100. I contacted Cross Country style to ascertain when I would receive this as I wished to place an order. I was advised that my order would be looked out for and the voucher credited - I am still waiting. I received an answer phone message to say that this matter was being dealt with - to date no £5.

Reply from Cross Country Style

Dear Kirsty, Thank you for your patience during our small technical problems as we explained in our telephone message. We have sent you a £5 gift voucher, please confirm you have received it. Kind regards, CCS
Cross Country Style

Review by confirmed purchaser

Great service, friendly & helpful what more could you ask for!

Great service ordered 2.30pm received goods 11.00am next day and just on their normal service! Would definitely use again.

Cross Country Style

Review by confirmed purchaser

Excellent service

A brilliant experience, fast delivery and the product was excellent. Will recommend you to everyone and I will shop with you again. Thank you.

Cross Country Style
Cross Country Style

Review by confirmed purchaser

Incorrect Size Description

Ordered for a 10 year old. Were tiny, didn't even fit our 5 year old! High postage cost for a poor product.

Reply from Cross Country Style

Dear Lynsey, We are sorry that the gloves were not a suitable fit. If you can send us your 10 year old's hand measurement (one around the palm just below the knuckles and one from wrist to top of middle finger) then we will send you the correctly sized gloves free of charge. CCS
Cross Country Style

Review by confirmed purchaser

Well pleased.

Great price for the item. Prompt delivery. Love my jacket.

Cross Country Style

Review by confirmed purchaser

Very good service

Quick, good price, good comms

Cross Country Style

Review by confirmed purchaser

Brilliant service and quality

Smooth shopping with the knowledge of quality products and service.

Cross Country Style

Review by confirmed purchaser

Great product.Fast delivery.Excellent service!

I ordered some Loveson Half Chaps from Cross Country Style after searching a few websites and finding these were the most competively priced and also in stock. I was very pleased when they were delivered within a couple of days. Will certainly buy from here again!

Cross Country Style

Review by confirmed purchaser

Fast and efficient

When ordering goods from the internet, one is always in the hands of the delivery company and this can sometimes be a problem, but I was so delighted with the delivery service which was quick, and very professional. The driver was brilliant as he had to negoitate our narrow lanes. The goods arrive on time and in perfect order. Well done Crosscountry Style.

Cross Country Style

Review by confirmed purchaser

Fast and efficient.

The items I ordered were exactly as I ordered, and delivered almost by return.
I would definately use Cross Country Style and would have no hesitation in recommending them to my friends.

Cross Country Style

Review by confirmed purchaser

Quick, efficient, very happy with purchase and service!

The service and delivery was quick and specific meaning I didn't have to wait in all day for the package to arrive. I love the jacket I ordered- it fits well so I won't be returning it. Satisfied customer :)

Cross Country Style

Review by confirmed purchaser

Excellent fast service.

Item ordered 8:30am. Despatched that day. Delivered the next. Can't say better than that!

Cross Country Style

Review by confirmed purchaser

Excellent service and fast delivery

Emails answered efficiently and boots received next working day. Thank you.

Cross Country Style

Review by confirmed purchaser

Speedy Delivery

Saw this coat in a store but they didnt have my size. Went online and saw it was on sale! better still. Easy to order, then they emailed when it would arrive. Ordered it in a Saturday and it arrived Tuesday! Was really pleased with the way it was packaged - neat and tidy. Would shop with this company again.

Cross Country Style

Review by confirmed purchaser

QUALITY, VALUE & AND EXCELLENT SERVICE

I WAS VERY SATISFIED WITH THE QUALITY AND SERVICE I RECEIVED. I WOULD RECOMMEND THIS COMPANY TO MY FRIENDS WITHOUT ANY HESITATION.

Cross Country Style

Review by confirmed purchaser

Fast service.

Came in original packaging, on time and receipt incase there was a need to return.

Cross Country Style

Review by confirmed purchaser

Excellent Customer Service

I made a purchase via the internet, the transaction was easy and I was kept updated on the status of my order until delivery, I especially liked the notification emails and texts. Unfortunately the item did not fit, so I decided to return it for a refund, I spoke with a very helpful member of staff who called me when she had received the item back and a full refund was processed straight away. Excellent customer service!

Cross Country Style

Review by confirmed purchaser

Fast efficient and reliable. Would def use again

Brilliant product - Barber jkt. Delivery service used was first class was delivered when I was told it would be. Arrived in plenty of time for my husbands birthday even thou I left it late to order but I added a message asking for prompt delivery and that is exactly what I got. Fabulous customer service.

Cross Country Style

Review by confirmed purchaser

1st class service and product

very happy with garment and speedy service

Cross Country Style

Review by confirmed purchaser

Excellent service Excellent

brilliant very happy

Cross Country Style

Review by confirmed purchaser

Fast and efficient

Excellent will be using this company again . Thank you .

Cross Country Style

Review by confirmed purchaser

Fabulous Service

Cross Country Style were excellent. I made an initial enquiry by email to which I had an immediate response (thank you Anne) followed by a telephone call when the coat I wanted became available. The coat is perfect. First class delivery service with notification of specific time frame.

Cross Country Style

Review by confirmed purchaser

Excellent service throughout

Purchased three sale items all of exceptional quality, delivered swiftly and securely.

Cross Country Style

Review by confirmed purchaser

Amazing service

Quality product at a great price with super-fast delivery.

Cross Country Style

Review by confirmed purchaser

excellent sevice

Ordered the coat at 10pm at night on Wednesday and it arrived on Friday morning - amazing service considering I live in the North West Highlands.
Love the coat - great colour and has already been well admired. It is just the thing for the kind of weather we have been having. Delighted :)

Cross Country Style

Review by confirmed purchaser

Very impressed with their fast and efficient service

My jacket arrived the day after I ordered it. I was kept informed of delivery time from the moment of despatch (which was a few hours after ordering) and it arrived bang on time.

Their website is excellent, easy to use with good photographs of products.

Cross Country Style

Review by confirmed purchaser

Great service

I purchased a jacket , I had ordered it previously from someone else who couldn't fulfil the order , but was very pleased with the service and indeed the price and the jacket is perfect , thank you very much , would recommend .

Cross Country Style

Review by confirmed purchaser

fast delivery and great communications

Happy with service and fast delivery

Cross Country Style

Review by confirmed purchaser

well impressed

wanted my rain coat after seeing in garden centre sale for £54 they didnt have my size after searching internet still not able to get my size or colour I wanted. Found your site and got what I wanted in size and colour spoke to lady after had blip on my computer, she completed my order I got the coat I wanted cheeper than any other site Ihad looked at and cheeper than in the garden centre sale , It was delvered the NEXT day at no extra cost great service I am going to get my husband at coat from you .
Thank you Lynne Norris

Cross Country Style

Review by confirmed purchaser

Excellent service

Great quality service and price

Cross Country Style

Review by confirmed purchaser

Good Product .Excellent Seri=vice

Crosscountry were able to supply the muckers I was after. Ordering was simple and delivery was made in good time. I will certainly use them again.

Cross Country Style

Review by confirmed purchaser

Good quality and value for money but not the colour I expected.

Good quality and value for money, but the colour was nothing like I was expecting.

Cross Country Style

Review by confirmed purchaser

Quick n Slick

I ordered a pair of childrens Jods late one night on line for Christmas. I could'nt believe it when they arrived less than 48 hours later and free postage as well. Unfortunately they where too short and telephoned the shop to ask if they had a longer pair, the lady was very helpful and after having a look said she could'nt help. I asked for a refund and a couple of days later received an e-mail confirming that the refund had been done. Excellent service and will be using them again.

Cross Country Style

Review by confirmed purchaser

as smooth silk.

From order to delivery your service was dealt with in the most professional manner. Your company restores my faith in British business at it's best. Many thanks , I would recommend you to others. Best Wishes for 2013.
Mr D E L Williams.

Cross Country Style

Review by confirmed purchaser

Excellent service, price and delivery!

Cheapest price online, free and fast delivery, will use again as cannot fault the service.

Cross Country Style

Review by confirmed purchaser

Competitive pricing and goods delivered quickly

Item was well priced, ordered Sunday evening and it was with me by Tuesday morning. Will use again.

Cross Country Style

Review by confirmed purchaser

Great service! Would definately use Cross Country Style again

I found this great little website through Google whilst searching for my Jack Wolfskin Iceguard coat. The colour I wanted was out of stock everywhere but Cross Country Style had the coat, the colour, the size and it was cheaper than anywhere else. I placed my order after midday on Friday, but it was still dispatched same day and delivered on Monday. I sent an enquiry before I purchased and my question was answered within half an hour. I am so impressed with this company, that I will be purchasing again, as my daughter is a horse rider and will always be needing things.
Thanks Cross Country Style!

Cross Country Style

Review by confirmed purchaser

Great personal service!!!!

When I could not order on line, I phoned store who took my order on Friday and my Musto snugs were delivered on Monday - brilliant!!
This was after I had waited a month for Horse & Hound for thermal jodhs only to be told they were out of stock.
I know where I will be ordering in future!!!!!

Cross Country Style

Review by confirmed purchaser

Gallop about on your horse looking fabulous

My niece has this jacket. I thought it looked cosy and warm as well as stylish and practical, so much so I bought it for myself.
What an easy company to deal with. Fast delivery and quality goods.
Have already recommended them.