CRS UK - Computer Remarketing Services Limited reviews

CRS UK - Computer Remarketing Services Limited reviews

Excellent
9.1
from 0 - 10
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About

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Review by confirmed purchaser

Excellent, First Class Service

CRS have looked after us for several years now and over this period of time I must have purchased more than 50 computers without a problem.

I've recommended them to several friends and companies as an alternative to buying new equipment and always deal with Rebecca who is a credit to the company.
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Review by confirmed purchaser

Delighted!!

I have bought a number of computers from this site...I have always found them very helpful and on the one occassion that there was a slight problem, they responded quickly and efficiently
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Review by confirmed purchaser

High quality, reliable reconditioned hardware at a good price

Good service, delivering reliable machines which allow us to provide reconditioned PCs for for five staff at the price of one new PC.
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Review by confirmed purchaser

Would recommend

Fast efficient service, no issues with any hardware purchased to date.
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Review by confirmed purchaser

Very good.

Sorted the problem out, advised specs and provided a good PC with good specs for a competitive price.
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Review by confirmed purchaser

Repeat Customer - so must be doing well

Third occasion I have bought from CRS, and I have found them to be reliable and supply exactly what they say they will - The A, B, etc. grades are exactly as described and useful to know if needing for particular purposes. For example, who cares if backroom PCs have a few case scratches, but customer-facing stuff is better near-pristine. So - useful to know and very happy with the whole process in terms of choosing on site, delivery quickness, and the admin seems quick and automated in terms of invoice copies, etc. All in then - highly recommended.
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Review by confirmed purchaser

Fast

Really impressed, ordered one day received the next. Very pleased with service. Have used CRS several times and never had a bad experience.
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Review by confirmed purchaser

Fantastic Service

We have bought our eighth laptop from CRS over the past several years and cannot find a better company to deal with. The products are very well serviced and ready to go. Whilst this last time (December 2012) we had a glitch on the laptop this was repaired...... but the same problem arose. It seemed to be software corrosion so this time they speedily replaced it..... with a better model. ???

We are very delighted as always with the service and customer care and full marks to Terry Maguire on his company policy of `customer first.`

Mike Johnson
Cotels Ltd.
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Review by confirmed purchaser

You did everything as it appears on the tin!!

The Product was as ordered, waiting for us. They are not totally geared for "personal sales" but we were welcomed and had no issues whatesoever with the service provided. Would happily recommend!
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Review by confirmed purchaser

They do exactly what it says on the tin

Good products, service and price.
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Review by confirmed purchaser

Excellent Service, Great Support

My most recent purchase is a refurbished Dell Laptop and Docking station. A problem with the charger was sorted quickly. The Laptop is in excellent condition and is ideal for work. I have used CRS in the past for desktop PC's and iPads. I would happily recommend them for future purchases.
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Review by confirmed purchaser

Quality at a great price

My son recommended CRS and I was was very impressed with the high quality of my monitor and it was great value
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Review by confirmed purchaser

Excellent service, with one major exception!!!

The service from CRS was excellent and without any itches.

Next day delivery was spot on time, and the goods were well packed, and exactly what I had ordered.

My one complaint is that I thouht the cost of delivery was ehorbitant, being over 25% on the cost of the item bought.

Bearing this in mind, I would have to think twice before reccommending CRS to a friend
CRS UK Computer Remarketing Services Limited

Reply from CRS UK Computer Remarketing Services Limited

I am sorry that you are not 100% happy with your purchase. Customer satisfaction is our number one priority and we take your feedback seriously. I have looked at your order and see that you have purchased quite a large item, in this case a monitor. Some of our customers prefer to collect from our warehouse so we always offer different delivery options. Unfortunately the purchase of a large item at a low price does mean that the cost of delivery will make up a larger proportion of the total cost.

We try hard to provide all the detail that helps our customers make an informed buying decision and have racked our brains but have been unable to come up with a better way of presenting the delivery options on our web site.

Like everyone else our third party courier company has suffered from escalating fuel costs and we have no option but to incorporate those costs into our charges.

Thank you for taking the time to give us your comments and I will raise the issue with our management team. Without our customer's feedback we don't know if we are getting things right and what areas need improvement.

Terry Maguire
Managing Director

Update 13/12/2012
We have now updated our web site with the facility to quickly check delivery costs prior to adding anything to the basket. When clicking on a product there appears on the right side of the screen a field to enter a postcode and the system will display how much will be added to the price to cover packing and delivery. The option to collect personally or use own courier remains available.

Thanks again to Tony for prompting this change to our web site.

Terry Maguire



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Review by confirmed purchaser

Prompt Professional and Friendly

I needed 3 machines for the office network, one new position and two replacements and the HP7900 PCs were just the job. I added a memeory upgrade to one of the PCs which on boot up didn't work but CRS couldn't have been more organised to send a replacement. It took one telephone call, a suggestion for an onsite fix, and thereafter the professional customer service team took over and sent me a replacement PC. This one works perfectly and all three are now an integral part of our network.

Bearing in mind that they added 3 keyboards and 3 mice for no cost and fettled the broken PC so darned quickly I would rate CRS very highly and would happily deal with them again for future purchases.
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Review by confirmed purchaser

Excellent. Extremely good value, efficient and friendly too.

I have now bought two refurbished computers from CRS, and am very likely to be using them again. Both computers were delivered promptly the next day, well packed and looking good as new. On my first order there happened to be a fault straight out of the box, but after speaking to them about it I had a replacement power supply next day and all was good.
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Review by confirmed purchaser

Reliable, quality used IT kit & excellent customer service

Used CRS for a number of years to source used computers and laptops. Their kit is reliable and if there are any issues they sort them out very quickly and with no fuss.
Pricing is very fair and they always get things delivered within a couple of days.
I'd certainly recommend them if you are looking for value for money but don't need the very latest specs on brand new equipment.
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Review by confirmed purchaser

Good delivery and support but items not cleaned quite dusty inside and out.

the computers have had there hard discs cleaned but they are dirty and dusty, this gives an bad impression. The computer had to be cleaned before putting into service.
CRS UK Computer Remarketing Services Limited

Reply from CRS UK Computer Remarketing Services Limited

This is not the standard of service that we strive to achieve and I have apologised to Allan for our error. As the transaction has been completed Allan has kindly agreed to us waiving the delivery charge on his next order.

Terry Maguire
Managing Director
Computer Remarketing Services Limited
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Review by confirmed purchaser

Great service, great prices

Got a 2nd user laptop from CRS in Oct 2012 - quick delivery and very well presented. Recommend to any one.
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Review by confirmed purchaser

Excellent Value for Money

We have now purchased two reconditioned laptops. They were delivered on time and just as described so excellent value for money
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Review by confirmed purchaser

EXCELLENT SERVICE

A GOOD LAPTOP, CANT FAULT IT, A SPEEDY EFFICIENT PURCHASE AND DELIVERY , WE ARE AN INTERNET BASED COMPANY AND WILL CERTAINLY BE USING C.R.S AGAIN

CRS UK Computer Remarketing Services Limited Details

About this company

Crs-uk.biz are suppliers of top quality and affordable refurbished used PCs, laptops, TFT monitors and computer systems to businesses, students and homes at low prices. Refurbish, reuse, recycle and be green.

Visit CRS UK - Computer Remarketing Services Limited

Contact information

Write to: info@crs-uk.biz
Call us on: 01908 656700
We live here: 32 Clarke Road
MK1 1LG Milton Keynes
United Kingdom

Category

CRS UK - Computer Remarketing Services Limited is ranked 85 out of 343 in the category Computer & Accessories

CRS UK - Computer Remarketing Services Limited is ranked 10 out of 21 in the category

CRS UK - Computer Remarketing Services Limited is ranked 31 out of 89 in the category Hardware

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