Cruisemiles.Com reviews

Cruisemiles.Com reviews

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Worst dustomer service in the cruise business?

They delete, already confirmed booking, without any notice or explanation. Refuses to answer mails and to try to clear out the mess they create. The only response to mail is rude ones like "don't send any more mails".
Keep away!
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Review by confirmed purchaser

There is no better than Cruise Miles

What a great find. Love Cruise Miles. I first stumble across this fantastic company in 2009 and haven't looked back since. We have had our 2 cruise mile trips already and have another 2 cruises booked. We never hesitate to recommended them both to family and friends or as a matter of fact , to anyone.. Although there are at times some last minute specials, in most cases you are booking at least 12-15 months out. I like this as it gives me ample opportunity to research and possibly extend my trip. If you are reading this and are still unsure, do your research ask questions on the forum and hopefully you will be converted to this new affordable way of travel. You may book every 120 days but can purchase at auction whenever you like. Good Luck & May you have many happy sailings.. Bon Voyage
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Review by confirmed purchaser

Every one can cruise with Cruisemiles

This is a great company to join, there is no fee to join, infact they give you FREE cruisemiles to join ! Its a bit like collecting airmiles but only cruises instead !
We will never cruise with any other company again, the rewards programme is great and it opens up cruiseing for everyone especially those on a budget.
You can buy your cruise miles or bid for them in the auctions or you can earn your cruisemiles when shopping and booking through certain companies.
More and more families are now cruising and this is the company to go with.
Thanks to cruisemiles we can now cruise several times a year!
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Review by confirmed purchaser

Greatest ship- greatest cruising experience!

Allure of the Seas
My husband was drooling over the building of Royal Caribbean's 'Oasis' on the TV programme Mighty Ships when I told him I had booked us on the sister ship Allure of the Sea. I don't think I have ever seen him lost for words before. He could not believe I had booked us for a 7 day trip round the Caribbean and upgraded to an outside cabin for under £700. Neither of us had ever imagined we would be able to afford a cruise, let alone sail off on the largest cruise ship in the world! We sailed from Fort Lauderdale and only when we were actually moving did my husband believe it wasn't some sort of misunderstanding! The whole week was absolutely brilliant and we loved every minute of it. At dinner we met two other couples from the USA and Canada and found they had both purchased cruise vouchers too. Experienced cruiser themselves they were amazed we had cruised on The Allure for our very first cruise. Needless to say it will not be our last! Special thanks to the cruise mile staff who steered us through the process and answered our many emails quickly and long sufferingly!
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Review by confirmed purchaser

the ONLY way to cruise is CRUISEMILES.COM

THIS COMPANY IS 5 STAR ALL THE WAY... THE CHEAPEST WAY TO CRUISE WE HAVE EVER SEEN.. TOP NOTCH IN EVERY ASPECT AND THEIR CUSTOMER SERVICE CANNOT BE BEAT. WE HAVE CRUISED WITH THEM AT LEAST 6 TIMES WITH ALL DIFFERENT CRUISE LINES AND LOVED EACH ONE.. WE HAVE ALREADY BOOKED 3 MORE.. NO HIDDEN PRICES EVER!!!!!
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Review by confirmed purchaser

Cruise of a Lifetime - Simply the Best

Our Cruise with Cruisemiles was our once in a lifetime holiday. We planned ahead and Cruisemiles made it all happen. Simple to book, the lead up to our sailing date was exhilerating - just so exciting. We were alotted our cabin on our Girl - " Rhapsody of the Seas". We travelled through the Hawaiian Islands and onto Vancouver, Canada. The whole experience from boarding the ship to sailing away was easy and overwhelmingly awesome. Cruiemiles surprised us to no end ; by placing some onboard Credit into our Ship account. What can l say !!! To anyone out there use Cruisemiles; ABSOLUTELY FANTASTIC. We will with no hesitation be using Cruiemiles in the next couple of years. Simply the Best.
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Review by confirmed purchaser

Cruising like never before !

I am booking cruises one after another since discovering Cruisemiles.com
Great people give great service
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Review by confirmed purchaser

Cruisemiles brings smiles

Great way to go cruising. Varied itineraries, wonderful ships, personalized service.
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Review by confirmed purchaser

Most exciting Cruise Site I've Ever Used

It was over two years ago when I first stumbled across Cruisemiles.com and it was with great trepidation we purchased our first voucher. Two years on we have enjoyed two cruises through Cruisemiles, have two others booked and I can't speak highly enough of them. The range of cruises are excellent, extremely affordable and the service has been fast, professional and friendly. Before you book with anyone else make sure you check out Cruisemiles first - the savings are substantial!
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Review by confirmed purchaser

Cruisemiles the exception to "If it seems to good to be true it is"

My wife laughed when I told her that I had just secured a voucher on ebay. "you've be conned, no one gets a cruise for that". How wrong that turned out to be. We enjoyed our first cruise so much we could not wait to book the next. Cruisemiles were helpful and reassuring and delivered 'Just what it says on the tin' We sat quite and smug at the dinning table when others revealed how much they had paid for the same.
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Review by confirmed purchaser

Go cruising with cruisemiles

If you have not heard about cruisemiles you are missing out on the cheapest way to cruise, so for all you cruisers give it a try and for anybody you thinks that they cannot afford to cruise have a look at the cruisemiles site and look at all the great reviews.
Elenor
ag
elemike
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Review by confirmed purchaser

CruiseMiles was GREAT

We went on a cruise with Cruise Miles after buying a voucher, and from an extensive choice picked Carnival Victory from San Juan February 2012. The booking process was easypeasy, Cruise Miles e-mailed us exactly when they said they would and the check in online was no problem. They are a very well organized and fun company, so much so that we have since booked 4 more cruises. We loved the Victory - she was a beauty- , the food. the new friends, the cabin, staff and entertainment were all super. Every place we visited was enormous fun and we just loved being on deck every evening as we pulled out of port. We are so pleased we found the CruiseMiles website and would recommend them.
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Review by confirmed purchaser

ATTENTION!! Ne faites pas confiance à CruiseMiles.com !!! WARNING do not trust Cruisemiles.com

Attention ne faite pas confiance à Richard Lester de Cruisemiles.com Vous pourriez avoir des problèmes le moment venu pour faire votre croisière.

Je viens d'en vivre l'expérience, je dois faire la croisière pour l'Alaska le 10 sept. 2013 et je n'ai toujours pas mon numéro de réservation et nous sommes le 6, donc dans 4 jours. J'ai déjà payé pour l'avion et l'hôtel à Seattle. Alors vous voyez dans quelle situation moi et bien d'autre sommes. ne perdez pas votre argent.

Faites une recherche sur le site "pissedconsumer" et vous allez voir comment ils sont.

Warning do not trust Richard Lester Cruisemiles.com You may have problems when the time comes to make your cruise.

I have to live the experience, I have to go on the cruise to Alaska on Sept. 10th 2013, but I still do not have my booking number and we are the 6th, so in 4 days. I have already paid for the flight and hotel in Seattle. So you see the situation in which I and many others are. do not waste your money.

Do a search on the site "pissedconsumer" and you will see how they are
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Review by confirmed purchaser

Cruisemiles changed my life...really.

I was surfing through EBAY one day years ago when I found cruise vouchers for sale. I was quite skeptical since they seemed too good to be true. I booked my first cruise and kept waiting for a problem. Absolutely none arose. Since that first purchase and cruise, I have purchased many Cruisemiles and booked some wonderful trips. Cruisemiles changed my life in that now my biggest restriction to cruising is my schedule - not the cost. Everyday I check out the offerings, and love vicariously dreaming about each new destination appearing. I also have made some terrific new friends from throughout the world - both from my cruises and from the Cruisemiles chat group (FORUM). I have always found the staff willing to bend over backwards to answer questions and help out - even bending the rules at times. I hope that the company never gets so big that this personal touch is lost.
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Review by confirmed purchaser

The best Cruise operator

Since i found out about cruisemiles i have never needed to look elsewhere. The prices you pay are excellent and you get on the best cruises. Very helpful staff , who will answer all your questions by email. Try this cruise operator and you never book with another cruise firm.
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Review by confirmed purchaser

Hooked on cruising

Living in Australia and being pensioners, I spent many sleepless nights trying to 'hook' onto a cruise where we could use our voucher and afford to fly to the departure point. Finally after securing a cruise from New Jersey to Puerto Rico we decided to build a three months' holiday in the US and Caribbean around it. What fun the next 6 months were planning our journey, sites to see and cheap accommodation with flight specials across the world.
However the highlight of the whole trip was that wonderful cruise on the Celebrity Summit from 23-29 October 2011. Visiting places we had only dreamed of, Bermuda, St Thomas, St John and then discovering the beauties of San Juan, making so many onboard friends with whom we stay in touch, the world class entertainment, the amazing crew and especially the non-stop banquets, snacks and surprise treats!
Thank you Cruisemiles. We could never have done this this without your voucher and now I am spending hours each day trying to win an auction to build up cruisemiles so we can experience another trip before we expire as we are well and truly hooked! Have now purchased cruisemiles ready for our next cruise.
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Review by confirmed purchaser

MY 1ST CRUISEMILES CRUISE

This was a med cruise on the Adventure of the Seas sailing out of Malaga on 26th May 2012.

We had no cruises booked for this year so when I saw this on a milesdrop auction decided to go for it. It was Royal Carribean, my second favourite cruise line after Celebrity. As all you CM'S know I got this for a great price - it was a balcony cabin too! As it was our first CM trip you wonder what the differences might be - NONE AT ALL! The only difference is the price!!!!!!!!!!! lower than we have ever paid before
We had been to most of the ports before - but decided on this one to explore the local ports instead of Rome and Florence - this was really enjoyable and made it a relaxing holiday!
I am now encouraging all and sundry to join Cruisemiles - WHAT GOOD VALUE

I have a cruise from Dubai to Barcelona to look forward to next April, and very soon the European Cruise Party from Amsterdam to Southampton - both courtesy of cruisemiles.
Now looking forward to booking more cruises...........
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Review by confirmed purchaser

Cruisemiles.com has become a Ponzi Scheme!?!?

Well I've been a member of first cruise voucher and then cruisemiles for many years now.I have been able to book and cruise 4 times at first with some glitches but with great value.They(agents)have used my pass revue a positive one as a selling tool for what are now worthless miles and I have had a revue here on trustpilot in the past!!!

Now we are muzzled,on site anyway,as the rest of the internet is burning with negative but trustworthy revues.We were cancelled for our sept 28th 2013 carnival breeze without any excuse given and to this day have not had a reply as to why and the 2184 excuses given from illegaly auctioning celebrity/az/rccl cruises don't cover this one but the next one it will I guess!! I have another cruise which is suppose to be paid for by my visa which I can't have a reply by celebrity where my money went and am short another 1396$ that I believe did not go for upgrades as promised.An investigation is pending for that charge.

Also all members have had an email from an email address from richard that was suppose to be a problem and unreliable but I guess today it worked fine.In this email it states clearly that he is depending on selling miles today to pay for cruises that were bought and paid for in good faith 12-16 months back and if those buying miles today want to have a slim chance to cruise,income for miles in 12-16 months in the future will have to be used!!! That is called a PONZI SCHEME!!! So I guess all the money for miles,cruise booked and upgrades paid directly to the cruiseline was all lies.Richard had not reserved and paid for the cruises he was selling,So what were we buying???? NOTHING!!!

I'm am very disappointed for all cruisemiles members.I've been a fan but now i'm a proponent of doing the right thing.This starts by stopping stealing from others.I cannot stop living waiting for promises that will never arrive,and as the new terms and conditions are so out of this world and unreasonable we would have to be able to have each our own private jet to make it to the cruise port,in the odd chance we were one of the lucky few!!!We have been fed many,many lies,the light at the end of the tunnel as stated this morning by Richard for me is getting back to real life.I've had enough of his empty words and promises!!!
Make your voices heard either with revues or legally!!!GOOD LUCK TO ALL!!
Marpauly
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Review by confirmed purchaser

Cruisemiles can't be beat!

I was a little worried that I had wasted, yet again, money on a so called good vacation deal. To my delight my worries were unfounded. Once I recieved my voucher I looked for a cruise. The process was so easy even a caveman (LOL) could do it. Booking was simple then came the wait......I was so anxious to go on my cruisemiles cruise. The rollcall came up and I was ready to go. Checkin went smoothly and everything proceeded as planned. My Transatlantic experience would never had happened if it hadn't been for the great folks at CruiseMiles.com. I can't wait for my next cruise!
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A second cruise on "Millie" using Cruisemiles

We used Cruisemiles to book a second cruise on Celebrity Millennium, this time Feb. 25th, 2012. My wife brought two of her sisters and their husbands along, and one of her sisters also used Cruisemiles to book. The booking process went very smoothly, and we had our confirmation from Celebrity and were able to check in online well before the cruise. The cruise miles staterooms cost less than half of what the cheapest discount cruise retailers were charging. We even had a nice gift waiting for us in our cabin compliments of Cruisemiles !
Dtaylor

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We live here: United States

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Travel & Holidays

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