Initially I searched web engines and travel website re my travel and crystal travel company was giving good price. website directed me to this companies website, I complete all parts and my debit card details, at last step I get warning that my travel is declined and this ticket is not available for this price. I called company and I was told that ticket is not available. I went and searched again and again this company name appeared as lowest price but slightly higher price than before and I did same as before and at last my travel is declined. at final step, when I was paying high value but still was slightly lower than other companies, my travel accepted. I am not sure why they show the lower price in the web knowing that the ticket for that price is not available. Most probably for attracting people to their website and charging normal price. I was not happy with that.
Had a great experience - This is the 1st time we have booked and occasions them very helpful and polite and usually knowledgeable. We will use them again.
Crystal Travel had the best fare. made booking, received confirmation instantly and the e-ticket next day. i even got a follow up call to make sure i was happy with the arrangements. overall very happy with the service. i would recommend. thx
My service provider name was Clark and he was really friendly and helpful. Overall I had very good experience with crystal travel and I hope my trip is also going to be good. Thanks
Right from the outset the experiience of arranging the flights and making the bookings was made very easy. The staff were friendly and informative and I will certainly make use of the Crystal travel team again. This is not a complaint but I am hard of hearing and would prefer you to use my land line rather than my mobile.
Oscar is very efficient and friendly, and he answers my queries quickly and accurately. I would highly recommend Crystaltravel for booking flights, given the competitive fares they offer and the excellent service they provide.
Sorted out effortlessly enough -- much as you might with any other online agent. Courtesy follow-up call is a nice touch but scarcely moves the needle.
The booking system was simple and effective, and I got a response back almost immediately, although my ISP dumped it into my 'spam' box! However, I noticed that I had made a simple error in entering my details, and four days later I'm still waiting to get that sorted out.
I was looking to book flight tickets for a friend after she was let down by other companies. I spoke to a member of staff and she found me the best price, however the first flight timing was not suitable. Crystal Travel contacted the airline to arrange the best time to suit my friend.
I will recommed Crystal Travel to friends. Crystal Travel work hard for the interest of their clients.
At first I got the online booking reference from Crystal Travel I got charged for the credit card fee while my card is actually a debit card. Then I emailed to their after sales service department asking for a refund, Rex, one of the travel consultant replied very soon, in less than 2hrs. This is very satisfying and then Dean, the other staff called me and followed up my case. The staffs are very responsive and helpful in any problems I have, very good service indeed.
Well done to Crystal Travel and particularly Chang. He was very friendly but respectful and very efficient, He clarified everything for me and answered queries. In particular he actually did what he said he was going to do and quickly! How often does that happen? Thanks again Crystal Travel and Chang and I am really looking forward to my Aus trip. I have already printed off my ticket and all is looking good!
Due to my payment being declined Nick was able to work with me to ensure that my booking was completed successfully. I appreciate the follow up from Nick and wish to express my satisfaction with Crystal Travel and your service.
there are different flights as options for customers like me, it is very easy to find out the cheapest, also the most suitable flights for individuals.
Today we booked some international flights with Crystal travel. so easy & so efficient! Thanks to Angelina! Super helpful & so polite! Received confirmation quickly & found the whole service slick & professional. Would not hesitate to use this service again.
Thank youfor your service and efficiency. Its been very smooth booking with Crystal travel .I booked for my dad few months ago and have always kept informed of any changes.
I would defintely recommend CRYSTAL TRAVEL to friends and family.
Thank you for your excellent service Clark and colleagues
Fantastic service from Clarke and Crystal Travel all round. Looking forward to my trip. Thank you
I was looking for a last minute flight to the states and found that not only do crystal travel offer the cheapest flights but their services were fantastic. Due to my flight being less then 48 hours I had a call from Angelina to confirm I received my E-ticket, which I did very prompt! She was incredibly helpful and was very informative about the baggage details. Great service!
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