I've ordered twice from Cultbeauty now and I haven't experienced any problems with them. As I live in New Zealand, I have been very impressed with the speedy delivery of my orders - the most recent I placed on the 28th of January and received it today (Feb 4th). Unlike many other online beauty sites I have no reservations regarding whether the products are genuine. Other customers may be unimpressed with the packaging, which is different to sites such as Strawberrynet's indulgent packing with masses of bubble wrap/polystyrene, but none of my products have ever been damaged. Not only this, but CB's products are sometimes even cheaper than ordering from the US. I was able to order an extra item for the same price it would have cost me to buy two of the products I was after, plus free samples! Thanks CB, I will continue to order from you when I feel the need to spoil myself.
Excellent customer service when they are taking your money, but if you want to make a complaint or get a refund you can forget it.
I ordered an item which arrived faulty (either was dispatched this way or happened in transit - I don't know) and at first I simply requested a partial refund or refund of my postage costs, as whilst the product was faulty (was smashed inside the tube meaning I lose chunks of the product whenever I twist it up, no matter how careful I am!), what remained of the product was still usable.
2 emails and 4 phone calls later (phone calles just go straight to voicemail) and they are completely ignoring me. Not even an automated message telling me they've received my complaint!
Do not buy from here - I am now having to seek a charge back from my bank.
Cult Beauty delivered! Products-Perfect..... Service-Superb..... Delivery-Double quick! Would recommend site to anyone looking for good quality products at a reasonable price delivered direct to your door with exceptional customer service!!! 5*
It's always such a treat ordering from Cult Beauty. The products are luxurious and really effective, postage is in the main free and the parcels arrive quickly and beautifully wrapped with the added excitement of my free samples. What's not to love!?!
You sooo need to go and check out this site for a cool cult product! The only reason why I haven't tried every single product on the site is cause I'm a student, but if I could I would! The shipping fees are really resonable and the shipping time is awsome, like I live in Sweden and it came to me litterally within three days! Check it out guyes!
Cult Beauty stock products that are a real treat! I follow quite a few bloggers and they all rave about this website and products that are only available to buy here. I'm certainly not disappointed and feeling no guilt for spending my well earned money on me! The detox salts I bought are my favourite purchase as I can soak away the days stresses and when I climb into bed I don't think I've ever slept so well. Already decided I'll be repurchasing when I've used them all up. The website really is a piece of heaven.....I just wish I didn't have to wait for pay day until my next splurge. Thank you Cult Beauty!!! X
I live in Norway and a lot of the best and most exciting products are not available here. Finding good products is especially difficult because I am very passionate about animal testing and refuse to use anything that has been tested on animals. But Cult Beauty gives me access to so many amazing things I would not have been able to get my hands on otherwise. I have ordered from them two or three times, and I will definitely be placing more orders! Only minor things keep me from giving 5 stars. One thing is that sometimes the prices can be a little higher than at other comparable sites like feelunique.com. Another minor complaint is that you only get free shipping if you spend a certain amount. But when you have a package shipped to Norway, you have to pay toll if you spend more than 200 NOK (about 20 pounds). This means that I always end up having to pay extra!
I've been buying from Cult Beauty since they launched. I thought it was such a great concept and the site has only gotten better and better! They realise - and have the conviction to stand by the fact - that even the best brands out there don't necessarily do everything well so they only stock the hero products, the real performers of the bunch. I love their descriptions, the genuine expert recommendations, the excellent photography which allows you to see the true colours of make up, and the fact they list ingredients. Excellent customer service and quick delivery - they've never let me down. I've discovered so many great products on this site, partly thanks to the great free samples you get to choose yourself. The only downside is my monthly credit card balance as there's so much to discover!I rarely shop for beauty products anywhere else. And my skin has never looked better! Go on. You're worth it!
ho trovato cult beauty un ottimo store in cui acquistare prodotti. E' arrivato tutto quanto nei tempi previsti e ben imballato. buona anche la comunicazione con il servizio clienti, risposta in un giorno. certo i prezzi non sono bassissimi, ma è anche vero che la fascia di prodotti proposta non è certo low cost. in definitiva è stata un'esperienza positiva!
I found out about CB through a blog I read. After exploring the site, which is an absolute pleasure to use and browse, I found many products that I simply cannot find elsewhere online. Free shipping is always a huge plus for me being that I am located in Australia, which means I normally face ridiculous shipping costs from other websites. The products I ordered were well packed and all have been a pleasure to use. Without CB I wouldn't be able to try these brands (my new obsession is NEOM), and the choice of freebies is such a nice touch, rarely do online sites offer such generous samples with every order, which for me, is a huge incentive when I'm thinking of ordering something from, say, SpaceNK. They don't offer the nice touches like CB, even if they do have marginally lower prices. Overall, I highly recommend CB to anyone looking for difficult to find brands and products or for those who are looking for a bit of luxury in their lives.
The best beauty shopping site on the internet. No longer do you need to trawl through hundreds and hundreds of products hoping to find something that might work. Hero products only, all with great descriptions and really helpful accounts of why they work as well as informative reviews. You know before it arrives that what you have bought will deliver and along with the high quality of the product range customer service is excellent. But beware if you are anything like me you will want everything that Cult Beauty has to offer, I can with total confidence say if it's not for sale at Cult Beauty it's probably not worth having. I certainly would recommend sitting back with a good coffee or wine and dedicating an hour or two browsing this wonderful site, I doubt you will able to leave empty handed!!! I wish all online shopping experiences were the same.
My find of Cult Beauty was the best thing ever.... unusual different products makes it inviting and slightly obsessive! A gem of a find.... very professional, easy to use website, great reviews and the products are amazing...there isnt a site that even comes close!! Showcasing different products that make it more appealing and interesting, that we cant get in the UK... Excellent customer service and very helpful and knowledgeable.
A massive fan..keep up the great work Cult Beauty!!!!! :)
I've shopped with Cult Beauty quite a few times now and they've never failed me once. Very reliable company and very fast delivery. I love how their packaging is always very secure and sturdy too! Would definitely recommend to anyone who loves good service and good quality beauty products!!
Cult is fantastic. I am a Brit living in the US and love the range of products, free, fast shipping, and that they don't charge UK VAT on international orders. The service is a good as the products - beautifully wrapped, arrives so quickly, brilliantly easy website to use.
As an Aussie I have always found it difficult to get these amazing products from around the globe. Cult Beauty makes it so easy to get the things I love (Nuxe, T Le Clerc, Embyolisse) and they're at a good price.
The website is one of the easiest to navigate that I have ever come across and checkout is so simple it's dangerous. Couldn't say more nice things about Cult Beauty! I will be a repeat customer for life!
Cult Beauty is fantastic. Everything I have purchased from them has been amazing. I love checking the blog too where there are always interesting reviews or extra information. They really believe in their products. The delivery was very quick and beautifully packaged. A real treat to receive. I was nervous about my first order as I had had a problem with another company where my order got stuck in customs as there was no return address on the package! Cult Beauty made reassured me immediately that they clearly label their packaging - very important for Germany! So - great service! Thanks! I will definitely be purchasing more from this website and really appreciate the extra offers for returning customers. It would be great to have free international delivery - although I've always managed to take advantage of special offers for free delivery! And a Cult Beauty Club would also be amazing, Keep up the great work!
I lovethis website .. The fact that u can shop the best beauty products in the market .. And have it delivered worldwide is a bonus point . The website also offers free shipping if your order exceeds a certain amount. And gives offers to its returning customers.. Al this makes me think of Cult beauty first when i think of shopping online.. Actually i havent shopped anywhere else since i tried shopping with u. Love love love it xoxo