I have rercently reviewed my banking arrangements from the UK to the Euro Zone and have found that when both the poor exchange rates plus charges imposed by the High Street banks are calculated I was losing between 5 - 10% of my pension. The service offerd by Currencis Direct eliminated the charges and improves the exchange rate, meaning that I am getting more Euros for my Pounds. The service is efficeint and easy to use and communication is very easy, via e-mail.
The staff in the Moraira office were happy to go through all the processes in slow time, ensuring that we understood everything. We were kept aware of the progress of the exchange at all times, which set our minds at ease. In all we are grateful for the assistance provided.
We had the most fantastic service from every one involved with Currency Direct, from the person who opened our account at the office in Moraira, Spain, to the dealers when we rang the head office in UK for help on making a transaction. I have not dealt transferring hundreds of thousands of pounds into euros before (for the purpose of purchasing a property), and I found it a little scary, but I was put at my ease and every step was explained. At the end of every call I made I was told not to hesitate to contact them for any query bid or small. Wonderful !
I was wary as I had not heard of the company or what there business profile was . I looked them up on the net, very positive narratives ...
The staff Billie Lea, Leeann and Liz, were very helpful and responded quickly to queries or business instruction.
I am not sure if I got the best rate , in the absence of a benchmarks difficult to tell.y bank assured me the exchange rate I received could have been better....,
From the time I responded to your advert in a local paper, I have to say that I was fully informed of your services in a very professional manner. Staff at both the London and the Moraira offices were able to answer my queries and allocated an individual to look after me and my account.
Not being a computer literate person I was able to complete my first transaction by following the clear e-mail instructions.
Sorry for late response but I have been in the UK for the past few weeks.
my only criticism is that you could give more progress information. if I had known when the transaction had taken place, I would have taken my French bank to task sooner, and reduce worries about tax and bill payments this end. but overall an excellent service. thank you !
The registration process was a bit slow, had an email to advise me that I would be contacted by telephone. I wanted to complete the transaction that particular day so after waiting a couple of hours I had to ring Currencies Direct. Eventually all registration was complete and the transaction was done that day. I received confirmation the following day to say the transaction was complete.
I only used Currencies Direct because the reciprient of the funds recommended them.
I have been using a different company which was quite complicated to complete & have found Currency Direct to be straightforward & informative & with good exchange rates.
A great personal feel when speaking to the people who work at Currencies Direct.
They fully explain the whole process and are always willing to assist, even to the extent of walking/talking you through it.
A great service that I will continue to use and endorse
I needed to transfer some money urgently and although the Currencies Direct Team were very efficient and everything went well, I would have looked around to try to get a better exchange rate, had I had more time.
Would have know hesitation reccomending this company to my friends & family.... very Helpful...
Contact Currencies Direct in full confidence, mate! They impressed me from the first meeting at a local trade fair where their representative quickly grasped and assessed my needs to steering me through the first contract some months later. Personable in manner, well informed about the market and generous in advice and suggestions - I can well see a long personal association with the company.
It can work for you, too...
very helpful by young lady in the Costa Brava office to get me started and answered queries quickly.
communications by email from UK very quick.
only disappointment was transfer not carried out quite as quickly as I had anticipated plus rate could have been one per cent higher (based on other internet info available at the time)
no real problems and will continue with service.
Very reputable company, processional people very helpful staff, they are competitive company when it come to dealing with market rate, they always try to give me the best deal available.
Getting a fixed quote held for 5 days was great and allowed timely transfer with no hassle.If buying property transfer from them direct to notaire, my experience was my euro bank just screwed the hole process up.
VERY EASY TO BUY & SELL CURRENCIES AT VERY PREFERENCIAL RATES. HIGH STREET BANKS AND THE POST OFFICE CAN NOT COMPETE WITH THIS SERVICE.
THE ONLY COMMENT I HAVE IT WOULD BE NICE TO HAVE A CHOICE OF SETTLEMENT DATE.
I have no reservations in using their services again in the future. Have yet to use them for sums under 5000 so do not know what their charges would be!
I was very happy with the service I received but I felt your staff should be able to give more advice using there experience and the information available to them which is not in the public domain had they been able to do that my costs could have been reduced by at least 1920 euros
I was in a rush to get some money transferred and I couldn't believe how fast and easy they did everything. I got a really good exchange rate too.
I will definitely be using currencies direct again.
Just needed to transfer some money abroad and that's exactly what CD did quickly and accurately for me. Biggest hassle was in getting the receiving party's bank details in the first place; thereafter, it was all taken care of by CD.
The Marbella office has shown itself to be customer-oriented and efficient in its operation. I recently started to transfer funds from the UK and checked various service-providers. Currencies Direct followed up with me, made the process easy and I was pleased with the result.
Far easier than I was expecting. Very straightforward and painless.
I visited currency direct. Found the service to be first class. I was treated with efficiency, and my questions were answered clearly and I understood easily.
Once the funds were transferred I had a telephone call informing me of the acceptance, then an e-mail confirming and informing me at every stage.
Currencies Direct are easy to use, very responsive and over the several times i have used them they have been consistently good at what they do.
When I recently needed to transfer money to a European Bank Account and tried to do it via my bank in the UK, I was appalled at the red tape, paperwork, regulations cost and the time it took for the money to be transferred. A day trip to Calais was looking like the easiest option! Then I found Currencies Direct ... the money was transferred from my Sterling account to a Euro account virtually on the spot. The paperwork was easy to understand and providing you have all the account details then it is as easy as buying something on Ebay. I called Currencies Direct with a couple of queries which were answered promptly, professionally and accurately, there was no attempt to sell me anything I didn't want or need. I have no hesitation in recommending Currencies Direct and will be using them in the future without a doubt. I have already recommended them to several companies overseas that I deal with as they offer a business service as well as a personal one.
They were great really friendly and obliging and I would not hesitate to use them again
If you ever need to use a currency broker I would highly recommend you to use Currencies Direct. They explained everything so that it was easy to.understand. They are very trustworthy and professional. Smooth money transaction for both small qnd large sums
To reply as a company, please log in to your business account.