Just ordered a new washer dryer from them, was able to walk in to the store to have a look at it where the CS rep was able to answer my question about the warranty. I then phoned CS to ask about delivery times, my call was answered promptly and I was informed of a 14 day lead time, but told it should be less.
Also informed me that I have a 14 day cooling off period and they will accept it back for pretty much any reason.
Will update this if anything changes.
[UPDATE] Washer dryer arrived within 7 days so better than the 14 they quoted. It's also good how you can call up the night before to find out the time of your delivery meaning you don't have to wait in all day.
I have also gained some experience of their customer service and it is what you'd expect from a massive incumbant like Curry's. They answer the phone fast but it really depends who you get on the other end as to whether it's any good or not. They resolved my issue @ the second attempt!
Anyway, so far so good. [/UPDATE]
To reply as a company, please log in to your business account.