good customer service bad sales service
I had to go in to Currys in Clacton today to ask about a voucher i had been sent by e mail for £60 . icouldnt print the voucher out nor did the e mail have a code number for the voucher. I saw a young man at the customer service desk named Sam . I explained that i couldnt print the letter . He made about 5 phone calls and kept getting put through to different depts, In the end he got me my voucher for £60 he was most helpfull. The only draw back was the micro wave we wanted witch was on display could not be obtained in the store or any other store nor could we get it on line. I asked if i could buy the display model and was told no. If they know they havent got the items you want and cant obtain them why display them. Its like misleading advertising.