After first contacting Panasonic to discuss failings of a Microwave Oven, after ony 9 months minimal use,receiving little help I visited Currys Branch in Stamford only to learn that the store was undergoing major refurbishment and they were unable to offer their usual assistance. However,staff at this branch contacted the Corby Branch who were able to confirm that they were in a position to offer assistance as a result of which I made a further journey totalling some 50 or so miles to Corby. After explaining the whole sorry saga to an assistant, Joe I am pleased to say that the Oven was replaced together with a firm apology for the inconvenience caused. On this occasion WELL DONE to Currys.
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