Rude and difficult delivery driver!
I thought the guy was having a joke when he said that it was my fault he was late as I couldn't guide him in over the phone from where he had driven to! When I realised he was serious I nearly chucked him out my house. He then said he wouldn't take the old appliance away (as per contract) as it was in more than one piece (gas hobs tend to be in more than one piece!). I convinced him to in the end but throughout the visit he was mouthy, lippy, and belligerent. I felt sorry for the other guy who had to work with him. Suggest Curry's look into this and only use delivery staff with at least modicum of intelligence and politeness. If you value these things suggest you shop elsewhere!