i bought a hp laptop from currys. got it home it was slow unresponsive etc; took it back to get refund manager was arrogant and rude said the prob was my broadband no i never had prob with my broadband; but its your broadband he said again and again on and on. at this point he was lucky not to be in hospital being tube fed.my point is i paid a extra £30 for back up discs which means some body has got the computer out of its box and set it up. now they could have dropped it set it up wrong etc but no its MY broadband fault. i have since bought a azus laptop in a unopened box and set it up myself which took 20mins to do and it zips along fine no problem.so if you do buy a laptop from currys do not get there ready to go option get the one in a sealed box.