I purchased a Bosch washing machine in December 12 from Currys ( Caerphilly)and then the Know How installation team arrived. Flooded my kitched , used expleatives in relation to each other , were disrespectful of my house. When the floor started to lift shortly after this experience I contacted the Know How Team. It's now April '13 and they told me today that I should contact the franchise team to resolve the matter myself because they hadn't responded to Know Hows' request to contact me. What a shambles and the lack of customer service It is absolutely shocking. I will be taking my money elsewhere .Currys .. you take peoples cash with no commitment to good after sales !!!
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