If your product is faulty, you have to go to the manufacturer?
No respect for the customer, no empathy. Promises of compensation and loan laptops but never delivered! Blatant refusal to give a refund and refusal to help! I get a text saying your laptop will be in store for collection Wednesday. 7pm at the store on Wednesday, where's my laptop? In transit? Not left the repair centre! Why did I receive this text? Inconvenience! No laptop for 2 months while I've paid in full! 7 round trips to the store in regards to this laptop and the stress! Can't Skype with family back home! My parents won't see their expected grandson due to Pontypridd store manager Craig for who knows how long! What a joke! Never trust them or purchase anything from Curry's Dixon's knowhow! Criminals and bullies!
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