I LOOKED FOR A ZERO TO RATE THIS COMPANY AND DID NOT FIND ONE...I DO NOT RECOMMEND THIS COMPANY AT ALL! I PLACED SEVERAL DIFFERENT ORDERS IN THE FORM THIS COMPANY. THE FIRST COUPLE WENT THROUGH FINE BUT ON NOVEMBER 25TH I PLACED A FRAILLY LARGE CHRISTMAS ORDER. YESTERDAY WAS DECEMBER 8TH AND I CALLED TO CHECK WHEN MY PACKAGE WOULD ARRIVE AND I WAS INFORMED THAT IN FACT I HAD JUST SHIPPED OUT 15 MINUTES EARLIER! THE CUTESYGIRL WAREHOUSE IS LOCATED IN CALIFORNIA AND I LIVE IN NEW JERSEY... JUST IMAGINE HOW UPSET I AM. I RECEIVED DELIVERY CONFIRMATION LETTING ME KNOW THAT I WILL GET MY ORDER ON THE 15TH OF DECEMBER.WHEN I ASKED THE CUSTOMER SERVICE REP FOR AN EXPLANATION SHE DID NOT GIVE ME ONE. AND TO ADD ON TO MY FRUSTRATION, TODAY I GET AN EMAIL LETTING ME KNOW THAT 3 OF THE ITEMS THAT WERE ON MY ORDER ARE DAMAGED...BEWEAR! I AM SURE THAT IS A LIE BECAUSE THIS IS THE FIFTH EMAIL I GET SAYING THIS AND IT'S JUST THEIR WAY OF SAYING THAT WHAT YOU ORDERED IS OUT OF STOCK. I AM NOT SURE HOW THE REFUND PROCESS BUT JUST KNOWING THAT I WILL NOT GET MY ITEMS ON TIME IS REALLY UPSETTING.
I have ordered several times from this website with no problems at all. The shoes are cute and priced just right but recently, they have changed the website drastically covering a lot more fetish items which makes me rethink and makes me like this website less and less.
They still carry some cute items on occasion and I have recently just bought a pair of shoes from them which arrived on a very timely manner. It's also great that they always have coupons you could use on the order.
I had read some bad reviews about cutesygirl.com so I emailed them to make sure they were legit and the person who emailed me back was very nice and answered all of my questions.
I ordered two pairs of shoes and it took about two weeks for me to get them, which isn't bad as I live in Canada.
They are cheap and have tons of cute clothes and shoes, I would definitely order from them again and recommend them :)
I think all of the bad reviews on the internet are old and they have seen them and improved.
It's the same as any site that sells cheap clothes/shoes, you get what you pay for, they won't last forever, but they're definitely worth buying :)
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