Cybercandy Ltd reviews

Cybercandy Ltd reviews

Excellent
9.3
from 0 - 10
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Very Tasty!

I thought that CyberCandy was a great place to buy continental foods that you cant buy in supermarkets! The Customer Service was also amazing!

I'm very happy I shopped here and will DEFINATLY shop again!
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Yummy sweets for great prices!

Great website with a great range of not only american sweets but other countries too which was a nice surprise! Arrived quickly and well packaged - in a decent sized box so nothing was squashed. Will use again! Always something different to try.
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Sweet stuff

Such a great website to browse round, you cant help but buy something.
The items arrived quickly and i was surprised to see how much we got in our random box of sweets. Such great value
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Fantastic!

Ive never experienced anything bad with Cybercandy Ltd, every time i shop in store or online the staff are helpful and there is a wide range of exciting products! I recommend it to everyone!
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Would have no problem in recommending and reordering from Cybercandy in the future

First class allround service.There was one item missing from the order but after i notified Cybercandy the item was promptly dispatched.I never judge any one making a mistake but on how quickly the issue is rectified so for me i feel the service is first class.
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Overall cool site :) But the shipment price ...

I simply love this site :D ! all that Sweet Suggar !!!!!! mmmhhh :D
So the main site it self :b
The only reason why i dident give it 5 out of 5 stars is the shipping prices ...
Im buying for £4.93 and im paying £7.99 in shipping ... .
Thats way to mutch ...
Cybercandy Ltd

Reply from Cybercandy Ltd

Hello
We are very sorry but shipping to overseas destinations is not cheap - we do not make money on shipping; on the contrary we charge less than the actual cost of postage, packaging and processing.
Best regards
Cybercandy
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Top Notch

I'm always happy when I order from Cybercandy. Their items are high quality and their delivery comes when they say it will. If I have any problems they respond quickly and always resolve them to my satisfaction.
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Always Awesome!

Amazingly good Service, Price and Range!
I have never had any issues with the many times I have used CyberCandy Online or In-Store. Birmingham Staff are always friendly and the Range and cheap prices and postage Online is great!
The care and organisation each package ordered from the Online Store is amazing it's always neat and makes receiving the goodies even better!
The services they offer if any of your items become unavailable is great, it means your order can be exactly how you expect. If there is any problem, they are very quick at getting it sorted.
I have recommend CyberCandy to many of my friends and they all fell in love with it too!
Thanks so much CyberCandy for all the tastes and flavours you are making available to us from around the world!
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use by dates very short :(

we found products great but the use by dates were very very short and were for a surprise birthday goodie bag of treats and so we were very disappointed and had to give them before the birthday and this would put me off buying in the future :(
Cybercandy Ltd

Reply from Cybercandy Ltd

Hi Denise,

Thank you for getting in touch; as per our earlier reply to your email, the product you purchased are fresh cakes manufactured in the US and they have a shelf life of a little over 2 weeks. We have these cakes flown fresh from the bakery, but this takes a few days including clearing through customs. All this means that we have a windows of about 1 week to 10 days in which to get the customers to our customers leaving a few day before their best before date. The good news is that the best before dates are very conservative and that when kept in cool dry and dark conditions they can easily stay fresh when unopened for up to 2-3 weeks past this best before date.

These short dates in no way reflect on the handling of our wider range of products which of course are not fresh products and have considerably longer shelf life. We brief our packers to check all products and to always contact customers where there are short dated products.

We do state that in the product description and we are sorry that it is not clear enough - we will now aim to make it clearer to save disappointment.

Best regards
Cybercandy
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A 5 Star service bringing you 5 star candy.

From their easy to use website to receiving my order, Cyber Candy are an absolute pleasure to shop with. They have an almost overwhelming array of goodies to choose from. The prices are pretty reasonable considering they're selling imported goods.
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A really unique company, but more importantly a *trustworthy* one.

So I admit I'm a bit of a Japanophile, and I adore the (largely exclusive) range of Hello Kitty sweets this company do. However, during my various shops with Cybercandy I've also had the pleasure of A) giant Pocky B) Harry Potter Chocolate Frogs, C) Super cute (and bubblewrapped secure) packaging.

I've been to their Covent Garden store (before it relocated and after) and have always been impressed with the sheer range of things they do. Everything from Tootsie Rolls and Twinkies (which are, admittedly, unimpressive after Riesen Bars) to genuine Mountain Dew, and much more besides.

If you know an American candy fan, or even a Japanese candy fan, Cybercandy will have it in stock ready!
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Fantastic, Sweetastic, Tangfastic!

Cybercandy is truly awesome, as an online shop its upped its game so much since its website was redesigned. Its also worth visiting one of their shops if you get the opportunity, what an experience it is - "not just a sweet shop" should be their slogan! Also if you have any issues at all, they are really helpful, especially Lulu!

Many thanks, I think you're wonderful!
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Fantastic!

Great Selection, Good Prices & Super service.

I especially love the sweets/mints that come in Tins.

Loved the Brighton shop & I'm delighted that I can order online as I live in Jersey.

Keep it up Cybercandy.
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Fabulous speedy delivery, fab packaging, yummy yummy treats inside :)

I bought my hubby some Canadian chocolate bars as a surprise........he loved them as when we go on holiday to canada ours always come back broken and a little bit melted so was wonderful to have them in perfect order, thanks Cybercandy you are awesome
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excelent

speedy and excelent quality products :) very happy shopping with them
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Excellent website will make you drool

This website was recommended to me by a friend when i was looking to put an American sweet hamper together, I was amazed at all the different products available and spent quite a few hours drooling, The delivery was fast and every item was perfect, a brilliant website will defo use again and again
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Awesome, awesome, awesome!

I was looking around for Jelly Belly gifts for my other half (he's obsessed!) and I found Cybercandy with not only a really good range at a decent price, but best of all you can make your own 1kg mix bag with up to 5 different flavours! Needless to say somebody will be a very happy sugar-loaded lil bunny on Christmas day! My parcel was delivered a couple of days after ordering, it was well packaged and arrived safely. I'm very happy with my purchase and I have no hesitation in recommending them to anyone.
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I love these guys!

Honestly? They have a great selection, decent prices for what they offer, the item arrived in decent time, and they even drew Pinkie Pie on the box. No complaints! Great work!
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Great company! So much to choose from! No problems!

I love buying the mystery box from cyber candy! You get an array of sweets from different countries! Makes a really good present! They are out of date, but still taste the same! Who looks at the best by dates anyway :P

I've never had a problem with my orders. Fast dispatch. you can track your parcel too.

:)
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taking awhile to post items

everyone says they are really quick at posting out your order (usually within a day). i placed an order nearly a week ago and still have recieved no confirmation email to say its been posted. and according to the website what i had was instock.

i mean how long does it take to ship out 3 items. just glad i didnt pay for next day delivery. bit annoyed as they have taken my money
Cybercandy Ltd

Reply from Cybercandy Ltd

We are very sorry to hear that you are not satisfied with the speed of your delivery. However your order was placed on Saturday 27th with Budget shipping option (delivery withing 7 working days) and despatched on Wednesday 31st on next working day service (i.e delivered within 4 working days). We never purposedly delay any orders, and always send them out as soon as possible, with vast majority of Budget orders delivered well before the 7 working days deadline. Our Budget shipping is subsidised by us (i.e prices do not cover the real costs of delivery) and is designed for Customers who are happy to wait for their sweets a bit longer in return for paying less. We do not sort or prioritise orders according to their size or value within Budget shipping which we find fairest.

If you would like to receive your items earlier next time, we do recommend choosing our Standard shipping option which is only slightly more expensive.

Cybercandy Ltd Details

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We live here: United Kingdom

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Cybercandy Ltd is ranked 4 out of 17 in the category

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