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Cybermarket reviews

Excellent
9.4 out of 10

135 Trustpilot review(s)
Most recent review
Review company
  • Reviews (135)
cybermarket.co.uk

Review by confirmed purchaser

Very pleased with the service

I am very happy with goods I purchased from you, thanks.

cybermarket.co.uk

Review by confirmed purchaser

I ordered , they responded , I received ! Simple

As all Internet sites should be . Simple

cybermarket.co.uk

Review by confirmed purchaser

Excellent service

I recommend u use this service very efficient ad very good equipment

cybermarket.co.uk

Review by confirmed purchaser

Fast and reliable service, can't fault it

Fast and reliable service, can't fault it

cybermarket.co.uk

Review by confirmed purchaser

Super Cybermarket

Cybermarket helped us complete our order and we were able to complete our works on time! We were unable to get parts from our usual supplier, Cybermarket’s response was efficient and obliging. Definitely would use again and have no hesitation in recommending them.

cybermarket.co.uk

Review by confirmed purchaser

Over priced

After I placed my order I received a pop up for the same items for about £60.00 less.
I am very dissappointed with this.

Reply from cybermarket.co.uk

Thank you for your comments. However we are unsure how this is possible as the value of your entire order minus shipping was less than £60.00, therefore you would be receiving these products for free.
cybermarket.co.uk

Review by confirmed purchaser

Very average online experience

First of all, the website advertised the speakers as "In Stock" when in actual fact, they had to be ordered from the supplier in Holland, then shipped to the UK, then shipped to me. This resulted in long delays. Secondly, as an online retailer, there should be something in place to give you regular weekly updates on your outstanding orders. Cybermarket do not have this in place. I had to keep phoning to get updates. I have to say that when I did speak to an agent, they were very helpfull. I also found that when I emailed them, it took a long time, sometimes days to rerspond. I was sent an email with a tracking number, finally after a long wait, and the tracking number that was sent to me was incorrect and so I was left trying to find my delivery with the wrong tracking number, which was fairly frustrating. Overall, a very average online purchase experience which could esily be improved. When the speakers did eventually arrive after nearly a month of waiting, they were not damaged in any way, which is a positive.

Reply from cybermarket.co.uk

Thank you for your comments. We do apologise for the delay on your order, most of our products are held on the shelf, however some larger items are shipped direct from our suppliers. These items are shipped within the 7 working day timescale that we advertise, however the bank holiday did contribute to the delay in your shipment being delivered on time. With regards to the tracking number it was correct, however having checked with the warehouse it appears there was an error with it working on our couriers website on the day it was emailed to you.

We take on board your comments regarding more regular updates on delayed orders and have passed these to the operations team. We are pleased that you do however appear to be happy with the product ordered.
cybermarket.co.uk

Review by confirmed purchaser

excellent service

excellent service
thanks

cybermarket.co.uk

Review by confirmed purchaser

Very Good

Product arrived in good time and was of excellent quality

cybermarket.co.uk

Review by confirmed purchaser

Very good pricing and speedy delivery

Everything that we ordered was delivered promptly and correctly. Can find no faults with this company.

cybermarket.co.uk

Review by confirmed purchaser

quick delivery of my speakers

good supplier and quick delivery of my product

cybermarket.co.uk

Review by confirmed purchaser

Cyber by name, but human by nature

I urgently needed a household gas alarm monitor to try and warn my increasingly batty 97 year old mother that she has left the gas on unlit as she cannot smell it now. These are difficult to source on line and impossible to buy in a shop but Cybermarket had them in stock. They were a couple of pounds more than elsewhere but I was able to speak with a very nice man who was able to organise its dispatch for delivery next day. This cost extra but I didn't mind as it meant that I had peace of mind. Being able to speak with someone meant that he was aware of how important it was for me to receive the product immediately so that my mother won't do to herself what Hitler failed to do to her 68 years ago!

cybermarket.co.uk

Review by confirmed purchaser

Internet Purchasing at its best

The whole transaction went smoothly, was kept informed by the delivery company and informed when they had made the drop. Superb!!

cybermarket.co.uk

Review by confirmed purchaser

Good value, quality & speed.

Good quality price & delivery.

cybermarket.co.uk

TOP BANANA

Rob was most helpful, informative, flexible [re good price] and very efficient seeing as the speakers and woofer had to come from Boston- USA!

cybermarket.co.uk

Review by confirmed purchaser

Did exactly as expected: deliver when promised

There's little more to say, as it was just a selection of audio cables and adapters, all of which work fine.

cybermarket.co.uk
cybermarket.co.uk

Review by confirmed purchaser

Cost of express delivery not worth it

Paid c£10 for express delivery - product ordered on a Wednesday morning at c 10am not delivered until the following Monday. Probably should have just asked for normal snail mail!! (which was free)

Reply from cybermarket.co.uk

Item was dispatched on time on a next day. Delivery did take longer than it should have done. If you had contacted us we could have chased the delivery and refunded you the shipping. Apologies on behalf of our courier.
cybermarket.co.uk

Review by confirmed purchaser

Always helpful

I talk to Adela about what I need and she is always very helpful

cybermarket.co.uk

Review by confirmed purchaser

great product, fast service.

great value, good enough performance for my needs, build quality fine, very good fit and weight. I would buy again in fact I nearly ordered a back up pair.

cybermarket.co.uk

Review by confirmed purchaser

Excellent

Cyber store gave me excellent service and I will definitely use them again

cybermarket.co.uk

Review by confirmed purchaser

Good idea. pity it didn't work

Good product for my usage. unfortunately i had to modify the unit to get it to operate.

Reply from cybermarket.co.uk

Hi, thanks for the feedback. If there was a fault with the hand truck we could have replaced it for you. We are only a phone call or an email away. Thanks for shopping with us.
cybermarket.co.uk

Review by confirmed purchaser

very very good

very good service

cybermarket.co.uk

Review by confirmed purchaser

Great delivery service

Ordered a PA System, arrived quickly and efficiently, nice product as well.

cybermarket.co.uk

Review by confirmed purchaser

Excellent personnel service !!!

Will deffinately recommend to others

cybermarket.co.uk

Review by confirmed purchaser

IN A FLASH

I ORDERED A INTERCOM PHONE UNIT AFTER OURS HAD FAILED. IT WAS JUST BEFORE EASTER AND WE USE THE UNIT ALL DAY EVERY DAY. I WAS VERY SUPRISED AND PLEASED TO GET THE UNIT THE DAY AFTER I HAD PLACED THE ORDER, EVEN THOUGH IT WAS SO CLOSE TO A BANK HOLIDAY. I AM TOLD BY THE STAFF THIS UNIT IS FAR BETTER THAN THE UNITS I HAD PREVIOUSLY BEEN ORDERING.

cybermarket.co.uk

Review by confirmed purchaser

Excellent, from initial order to delivery - Faultless will order again soon. Thank You!

I found Cybermarket through a friends recommendation.
I moved in to a property a year ago and re wired this for full surround sound in each room. I don't plan to live there for more than a couple of years and didn't want to go for a premium speaker system at this stage as it will stay in the property when I move. I was recommended the Adastra 8" Ceiling speaker by a friend so purchased 5 pairs on a bit of a hope that they would provide reasonable performance.

All I can say is that pound for pound these speakers sound great, full rich bass nice top end and shall I say, cost effective! My mates are convinced these are from the likes of JBL or Blue Qube, or another premium brand ! Thanks Cybermarket, great product and great price and prompt service and delivery.

cybermarket.co.uk

Review by confirmed purchaser

A great shopping experience

After 9 yrs of using a Pair of Skytec 15 " Active speakers, of course i have been shopping around for something slightly lighter but keeping the power i was used to. So i hunted down, via the internet, the same speakers but as a pair of 12"'s ...... Much to my surprise and excitement i found them on Cybermarket's website .... after a little research and i phone call to the Cyber team , i was pleased to find out that my speakers still existed but under a new Badge ' CITRONIC ' ...... i had to have a pair as they boasted the same spec as the 15" but 8 kg lighter. So with thanks with a loan from my parents, the following week i was able to phone Cybermarket back with my card details and i purchased a pair of 12" CITRONIC Active Speakers along with some leads for my girlfriends P.A and some cases for my new 12's. i asked for a 2 day delivery for £5.99.

The Next day ............ They arrived by courier much to my surprise. Not only did they arrive a day early, they were well packed.
I have since already done a gig with my band using them and a couple of solo gigs and the sound is superb.
Thankyou So, so much Cybermarket for a product i have faith in and also for such a nice shopping experience. I have and will continue to direct any of my muso, Dj friends to their Site.

cybermarket.co.uk

Review by confirmed purchaser

Great service, super fast delivery

All items arrived arrived quicker than expected. The only problem we had is the speakers we orderered were white and the ones we received were black but didn't get in touch with Cybermarket as they were equially smart. Great sound system. Good advise over the phone.

cybermarket.co.uk

Review by confirmed purchaser

Very efficient service - clear in all aspects of the transaction!

Easy site to navigate and clear instructions. Would use this site again!

cybermarket.co.uk
cybermarket.co.uk

Review by confirmed purchaser

Fast

Great service
Fast delivery

Helpful on phone

cybermarket.co.uk

Review by confirmed purchaser

good service and keep the customer well updated

The order was processed quickly and I was well updated with the delivery. Good service and well rated site to order online.

cybermarket.co.uk

Review by confirmed purchaser

looks like it is worth the money

I wanted a cheapish disco light unit and this fits the bill.

cybermarket.co.uk

Review by confirmed purchaser

knowledgable

Very helpful new what i required and delivered

cybermarket.co.uk

Review by confirmed purchaser

good service

I never recommend anything - I just say to friends if I am satified with the item/service - and in this case I am.

cybermarket.co.uk

Review by confirmed purchaser

delivery prompt but with wrong item .

Hope they can replace the right item asap .

Reply from cybermarket.co.uk

Thank you for your feed back. A 2m scart cable was purchased and this is exactly what has ben sent. As you haven't contacted us about there being a problem with your order we have since called you and confirmed that you have the correct product but that it is just not suitable for you. We have advised that you can of course return the product for a refund if it doesn't suit your requirements.

cybermarket.co.uk

Review by confirmed purchaser

Fantastic service!

I cannot fault Cybermarket at all... their customer service is one of the best I've ever come across. Rob has been fantastic, via email and phone. Very very helpful especially as I was so undecisive as to what to get. Delivery was next day so super fast. I've shopped with them twice (which was upon recommendation and I have since recommended them to someone else I know who has used them) and will be ordering again definitely.

cybermarket.co.uk

Review by confirmed purchaser

Excellent service from initial enquiry to prompt delivery of items.

The company staff dealt with my initial enquiry very efficiently, advised me very well, and dealt with my subsequent order very promptly. The items were delivered within a few days, were well packed, and were exactly as described. Full marks to Cybermarket - other companies take note!

cybermarket.co.uk

Review by confirmed purchaser

Does what it says on the tin

They give excellent advice on your requirements and don't sell you items you don't require all in all excellent service