Overall I was pleased with my order from Cybemnarket. They were one of the few retailers stocking the item I was after, the product was securely wrapped and the price was reasonable. Another reason I chose them was the fact they are based in Great Dunmow in Essex and I live in Shoeburyness, Essex so I thought it would be a pretty straight forward delivery. It was actually a bit slow in arriving, about two weeks from placing the order, but I was not in a hurry and I would certainly use them again.
Wrong item delivered . Resolved on phone await matter being resolved soon hopefully.
item a bit too small for larger people!!!
I ordered some bike lights off this company and after 2 days I received an email stating that they were out of stock. I was offered an alternative product which was cheaper so I accepted and was part refunded. After 7 days no lights arrived so I emailed and they said they would send more on 1st class delivery as they were now urgent. Still another week goes by and no bike lights delivered and now I do not even get a response. If this is how a company can treat you when you spend £12 then imagine trusting them with more money. I have never had a purchase online that either didn't arrive or didn't get refunded and I do most of my shopping this way as I am always busy. Disgusted with the very poor service from this company and I will be pursuing the refund via small claims court, not because of the cash but because of principle.
The staff were very friendly and helpful and efficiently answered all my questions.
I had a problem with the cable that I ordered, so another was sent immediately.
This was defective too, so I was refunded my money without any problem.
Great customer service - shame about the quality control of the cable manufacturer.
Mainly interrested in Music & lighting and this is a good place for a variety of products in those areas. Web site easy to use, ordering process easy, delivery as requested. Very likley to use again...
I'm a HiFi enthusiast, but no dyed-in-the-wool audiophile. I was looking for some advice on a solution for an eye-wateringly expensive bathroom installation: an amp and speakers to work in conjunction with a Hansgröhe 'RainBrain'. I spent a little time scanning the headline blurb from a casual Google search, and Cybermarket were my 'first pick'. The young lady (I'm leaping to opinions here, judging her voice) was clearly knowledgeable, but she augmented that with intelligent questions (to consolidate her understanding of my requirements); laudable patience; and (unusually for this day and age) clear explanations, beautifully articulated. She made recommendations, which she justified, but offered me options. I asked a couple of questions to which she didn't know the answers. To her credit, she didn't pretend that she did - instead referring to one of Cybermarket's (sound engineer) technical specialists. The items arrived on the day they were promised, sensibly packaged to prevent damage. They've not been installed at the time of writing (so I guess the 'acid test' is still to come), but I enjoyed a customer experience of rare quality. Thoroughly recommended: no ifs, ands, buts, or maybes! Thank you.
The telephone microphone was sent without instructions so took a while to figure out. It still did not work as there was a constant buzz on all recordings.Quick with refund but, I had to pay the return postage. So it still cost me time and money and an apology would have been nice too.
The following review is totally incorrect and should be ignored since I was in error in assuming the correct voltage was 12.5 IT WAS NOT. THE CORRECT VOLTAGE WAS 24V and the supplier H7 Media Systems Ltd were NOT in error and their service was excellent hence now 5 stars! and a grovelling apology for my impetuousity. Original wrong message repeated for clarity....
(Ordered 2 replacement bulbs for Kodak Carousel Projector specified as 250W-12.5V. Instead received 25OW -24V Osram halogens. Result: projector got very hot and the bulb "popped" within the first 10 minutes of use!!!.... Great delivery service, but an expensive mistake by supplier. I Haven't used the remaining bulb...you can have it back in exchange for a correctly powered version.
Hello, i am writing abou the speaker leads i puchased from cybermarket , they were as described ,very good quality and the delivery was spot on ,packaging was also very good,i would reccomend this company to anyone
Cybermarket offered the sack-barrow at a realistic price. The quality of the sack-barrow is really good, and will last for ages. The sale via eBay was very easy; a trusted eBay Seller. The only problem was the Courier. The promised 24hr delivery was closer to 72!
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