Really impressed with the service. Not only were the products cheaper but they called me to say a product was unfortunately out of stock. However managed to rectify immediately and sent the products the next day. Really great. Thanks!
The original package arrived quickly but the packaging had been damaged in transit. Contacted the seller, who arranged for pickup and, once they'd received it, very quickly sent out a replacement with no fuss.
Overall I was pleased with my order from Cybemnarket. They were one of the few retailers stocking the item I was after, the product was securely wrapped and the price was reasonable. Another reason I chose them was the fact they are based in Great Dunmow in Essex and I live in Shoeburyness, Essex so I thought it would be a pretty straight forward delivery. It was actually a bit slow in arriving, about two weeks from placing the order, but I was not in a hurry and I would certainly use them again.
I ordered some bike lights off this company and after 2 days I received an email stating that they were out of stock. I was offered an alternative product which was cheaper so I accepted and was part refunded. After 7 days no lights arrived so I emailed and they said they would send more on 1st class delivery as they were now urgent. Still another week goes by and no bike lights delivered and now I do not even get a response. If this is how a company can treat you when you spend £12 then imagine trusting them with more money. I have never had a purchase online that either didn't arrive or didn't get refunded and I do most of my shopping this way as I am always busy. Disgusted with the very poor service from this company and I will be pursuing the refund via small claims court, not because of the cash but because of principle.