I Purchased a Metal Detector that was meant to have batteries and Headphones. When the thing arrived it had neither despite the receipt stating these are included. Why are these 2 basic parts not there? This Company has a email that does not work and never answers the Phone. I will want either these sent to me at the Companies Expense or a refund. Now I am left with a useless piece of Equipment.
Phillipe Collier London UK
I have used this company before and will be using them again in the future.
Cost of the product was £2.58. I was charged £2.75 towards cost of UK saver delivery. Where as the product was despatched at a cost of 0.58p through Royal Mail second class post.. It was a real saver in delivery. What a shamble was this purchase.
I have purchased a few items from Cybermarket and without hesitation I would recommend them as a supplier to any potential customer. The service, product, communication and price is first class. I have no need to look to any other supplier should I require similar products in the future.
I was looking for a pretty specialized item - a crossover unit for high power loudspeakers. Cybermarket was the only search result that matched my requirement at a reasonable price.
Ordering was easy, delivery was quick and the packaging was good.
Just one improvement - more technical information (the crossover frequency in this case) would have made my decision easier.
I can only recommd buying from Cybermarket; due to good products, quick response and absolutely super service; I had problems connecting an amp to a sub and Steve has been extremly helpful giving me good advice and getting me the right products... absolutely Fab!.....
I would deal with them again very prompt & tell you what is happening & mean what they say
From hte first tele[phone call to request further detsails etc. I was most ompressed both by the fact that a ral person answered hte tlephone, then came the courtesy and efficiency of processing hte order along with follow pu advice calls.
The delivery was swift and all at a reasonable price.
I thought at the price it would be an iffy product. It's not! It's every bit as good as those at three times the price. And was delivered at least as quickly.
The speakers are just as expected and perform very well.
Ordering and payment were very easy.
Delivery was fast and efficient.
Considering the price I would have thought P&P should have been included in the price.
The speaker wire terminations on the rear of the speakers could be stronger, ie the spring clips should clamp the cable ends more securely.
Apart from these two minor gripes I am well pleased.
OK, the service was reasonably good and the goods arrived one day after 'dispatch' following my paying for next day delivery. AV kept me informed of the progress of the posting. However, the above product is damaged in that channel B1 doesn't work. Otherwise it is a nice piece of equipment which simply does what it says on the tin. Takes 8 jack inputs, amplifies them and pushes them out to 2 sub channels, which will be useful for a drum mic set where I can push drum mics into a spare stereo channel on a mixing desk. The mini mixer is metal cased and can be powered by a 9v battery or via a 9/12v transformer. But be mindful that the power connecting pin/plug centre is +'ve and the ring -'ve otherwise it will go pop!
I can't be bothered to return the product as it was so cheap at £15 and I can still use 7 channels to run the 5 drum mics. Had it been faultless I would have given 5 stars. I did look at reviews for the product and several problems were noted with the Chinese built gear so, I did anticipate problems. I'm sure someone can test the circuits and find the fault and a bit of solder will sort it out.
Overall I'm happy given the low cost of the equipment which was £30-£40 pounds on rival sites ... you get what you pay for and at £15 it’s good enough. AV were good though ... all they are doing is pushing out low cost gear at a fast rate and you can’t expect them to test every piece of kit ...
Within a user friendly website you will find a huge range of items for anything you might need to deliver classes, parties or conference of all shapes and sizes. From sound systems to lighting including all accessories and more electronics I keep coming back for more. Generally very good value for money.
I needed to buy some small speakers for my hi-fi system to replace the huge ones I had on the wall. I found some which looked the right size but I wasn't sure whether they would be compatable with my hi fi system, so I rang and spoke to someone who was really helpful and said they would be O.K.
I ordered them and they arrived within a few days and once again I rang them for advise on how to put them on the wall and onc e again the gentleman I spoke to was very helpful and told me that there were screw keys on the back to fix them to the wall.
Very good service all round.
Cybermarket helped us complete our order and we were able to complete our works on time! We were unable to get parts from our usual supplier, Cybermarket’s response was efficient and obliging. Definitely would use again and have no hesitation in recommending them.
First of all, the website advertised the speakers as "In Stock" when in actual fact, they had to be ordered from the supplier in Holland, then shipped to the UK, then shipped to me. This resulted in long delays. Secondly, as an online retailer, there should be something in place to give you regular weekly updates on your outstanding orders. Cybermarket do not have this in place. I had to keep phoning to get updates. I have to say that when I did speak to an agent, they were very helpfull. I also found that when I emailed them, it took a long time, sometimes days to rerspond. I was sent an email with a tracking number, finally after a long wait, and the tracking number that was sent to me was incorrect and so I was left trying to find my delivery with the wrong tracking number, which was fairly frustrating. Overall, a very average online purchase experience which could esily be improved. When the speakers did eventually arrive after nearly a month of waiting, they were not damaged in any way, which is a positive.
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