I bought a Sonos Play:5 from CyberSelect. It was about £30 cheaper than most places. Was very easy to arrange a delivery for a day that suited me without having to pay extra - rare that you can find that sort of service. So all-in-all would recommend. Worth knowing that if it is your first purchase they will contact you to arrange to pay by bank transfer rather than credit card.
Great service - contacted me to help me better understand my product choices and options. Kept me updated with availability and delivery.
Value orders were small to CyberSelect (at least I hope they considered them small!! :-), but their attention to detail couldn't have been better.
I received the same care and attention on the two separate occasions I did business with them so it would seem their processes deliver their customer service intent.
Give them a try.
Quick turnaround for a quality product. 1 phone call after placing the order to change the delivery address was no problem, with a courtesy email letting me know the product was dspatched for delivery. Recommended.
I wanted a US style backbox which are quite difficult to come by. Cyberselect stocked the box I wanted and it came next day.
My only criticism was that the cost of the courier outweighed the cost of the item. Would have been better for me had it gone Royal Mail at a fraction of the cost.
A web site full of strong product description and detail info on how to use and wire it.
If your stuck just ring in, super help and advice and they always take time to explain in simple terms.
Best site on the web
I was looking for some equipment on line for my new tv cinema at home. Cyberselect came up on goggle search. I hadn't used the company previously. I would be happy to recommend them to anyone. Fast and efficient service. Well done.
I came across cyber select via a google search for wiring layouts for distributing tv around the home. I rang the contact number and spoke to a very helpful chap, I explained my needs (which was not straight forward). I then received an email from cyber select which had wiring diagrams, a detailed product list with links direct to the component. My project is to be completed over some time so I only wanted to purchase part of the list to start with, the owner was very polite, helpful and gave me the impression that if I wanted any further help or information I only had to call again.
I am definitely going to be ordering from here in the future. You may find some components a little cheaper elsewhere but they do not come with the help and knowledge that cyber select has.
Ordered the wrong gear and called thier office to explain my situation and the gentleman took his time to explain other options to me. Realising that I was working to a deadline, he proceeded to dispatch alternative replacement while I sent the original back. I'll get my refund when they get my returned items! Got my stuff 2 days later...
Service was quick and efficient, however I had no idea the order cruelly went through as I got no confirmation email and the items literally turned up a few days later.
So good service overall but need to communicate that order has been received/dispatched better
excellent service and prompt quick delivery of the product bought
While the website is a little complex due to the large number of components sold, once ordered, I was surprised not only at the friendly email notifications on progress of my order, but also their speed. My order arrived within 24 hours of placement - fantastic experience all round.
Very easy to find items on their website. Placed and waited. Customer services department contacted me by telephone and email to inform that there was not enough stock of the items to fulfill my order. They provided me alternative products some they did not stock and supplied other useful advice about cables I was thinking of buying. They shipped all items very promptly. I found the overall experience of buying from CyberSelect a very informative and pleasant. I would recommend them.
CyberSelect were great. i was looking for particular loudspeakers. CyberSelect had them. I ordered, paid, then phoned them to arrange delivery on a particular day.
That is exactly what happened! Can't ask for anything more!
I ordered some electric curtain rails which had to be specially shaped for a bay window. John at Cyberselect worked with me to get the measurements correct and spoke to the curtain rail company to ensure that they were delivered a day ahead of when they normally would have been as that was the only day I was available to receive them. I couldn't have asked for better service and the price was the lowest I could find so I wouldn't hesitate to use Cyberselect in the future.
Great service and fast delivery. When the item was damaged by the courier CyberSelect could not be more helpful.
Rarely have I had such good service in this industry. I would absolutely recommend CyberSelect.
Item received incomplete, when I tried to call to resolve the issue "company is on holiday for two weeks - this machine does not accept voicemail" therefore stuck with an item I can't use until they return from holiday, great.
Now received a replacement FOC before shop was due to reopen from its two week break, thank you.
I was very happy buying from this website. They called me to tell me of an alternative way of having my switch which turned out to be a much better way of doing it. Would recommend and use again myself!
A great range of products (that are of interest to me anyway) and phone sales support that was friendly, helpful and knowledgeable. The only fly in the ointment was that the unit I purchased came with a 110v power supply that required me to purchase separately a 110-240 converter. The web descrip for the product didn't mention the voltage of the power supply, only that it came with one! Only an extra £7 at Maplins, but a tad inconvenient and a time waster... Nevertheless, I will be back for more of their stuff no doubt, it is tasty and they seem to know their onions.
A good range of products with excellent service.
The staff are knowledgeable and extremely helpful.
The goods were shipped swiftly - the after sales service and follow up has been consistently good.
I have bought from them in the past and will continue to use the site for all my AV and home automation requirements.
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