Reply from CyberSelect
[REPLY]
CyberSelect reviews
- Reviews (53)
- Plasmakris
- 1 Review
- Verified buyer
Brilliant
Very pleased with goods,delivery and emails.
Would recommend.
Featured review of CyberSelect
- Paul Lindop
- 1 Review
- Verified buyer
Knowledgeable staff concerned to give me what I needed.
It was a pleasure dealing with CyberSelect as I was looking to buy some equipment, the technology behind which I didnt fully understand. They explained what I actually needed and why and I came away with an order that was half of what I went in thinking I needed, because it turned out that I didn't need everything I had in my basket! Not the normal sales approach at all. Now on my favourites bar.
- Paolo
- 1 Review
- Verified buyer
Fast delivery and helpful service.
I received my device in one day as advertised. I also had a few questions to ask beforehand, and I was very satisfied with the answers I got.
Great service overall.
- Dean
- 2 Reviews
- Verified buyer
Fantastic Company to Deal With
This is the second time that I have used CyberSelect and once agin they delivered in a very timely fashion. I would recommend them to anyone
- Ranston Tooth / Roller Productions
- 1 Review
- Verified buyer
Good Service
Good friendly service.
They offer a wide range of products and from my experience where dispatched and received in a timely fashion.
The knowledge base on their product range is good and they seem helpful in helping clients make informed choice.
- Tom Flintham
- 1 Review
- Verified buyer
Excellent service
Parts were in stock. I ordered them in the afternoon and received them before noon the next day.
- Conor Crowe
- 1 Review
- Verified buyer
Very good and efficient
Always get a good service when we order.
- Appletog
- 2 Reviews
- Verified buyer
Spot on
Ordered GC bits
Order confirmed
Delivery confirmed
Delivered as indicated
Job done
10/10
- DARREN PAYNE
- 1 Review
- Verified buyer
FANTASTIC SERVICE
ORDERED REPLACEMENT POWER SUPPLY FOR MY SYSTEMLINE MUSIC SYSTEM GOOD PRICE AND FAST POST
- derick yates
- 1 Review
- Verified buyer
- Phil
- 2 Reviews
- Verified buyer
Great Products
Was provided with great accurate information, products arrived and the quality was better than I expected defiantly good value for money. I will be using them again for any AV requirements I have.
- D Marshall
- 2 Reviews
- Verified buyer
Recommended
Goods arrived quickly, were well packaged and in perfect condition. Price was good. All in all a good purchasing experience. Professional company who I am happy to recommend.
- Charles Bury
- 1 Review
- Verified buyer
Good company to deal with
In my limeted dealings over 3 years I have found Cyberselect very service minded, giving a very good service & always easy to deal with.
Great product knowledge
- Mr Wyllie
- 1 Review
- Verified buyer
Superb Customer Service
I recently asked one of the technical team for advice. The customer service was superb and I was provided with a sound opinion. I placed my order on the advice given. The items arrived promptly and have been extremely pleased with my purchase. I will defiantly shop with futureshop again !
- matt homer
- 3 Reviews
- Verified buyer
Speed, Quality & Communications.
Very impressed with the whole experience. Would handle a problem with the delivery, which ensured I received the package. The only issue is that they only use one delivery company (City-Link) who only use an automated service for re-delivery and could not specify a more accurate ETA. Would definitely shop again.
- Phil Colley
- 1 Review
- Verified buyer
Excellent!
Very helpfull staff, seemed to put a lot of effort into getting me the right products.
- Andy W
- 1 Review
- Verified buyer
Fantastic technical support that exceeded my expectations by far!
A complete techno novice, the technical support I was provided me with and patience demonstrated throughout with my endless email questions has great. Thanks very much.
- Alan
- 1 Review
- Verified buyer
Excellent customer service
When there were problems delivering to the specified address (1st order has to be to the billing address) they phoned me to arrange delivery to an alternate address on a date of my choosing.
The goods were delivered the day after the specified date but this was a problem with Citylink failing to find the address and not CyberSelect's fault.
- John Edwards
- 1 Review
- Verified buyer
They have great product knowledge, unlike many of their compeitors!
Great company to deal with, told us exactly what we needed to know, made sure we knew what we had to do with the equipment we were buying and delivered everything the next day.
- Chris T
- 1 Review
- Verified buyer
Great Service
Ordered a second one for another room as was delighted with the original one
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- Bruce Manning
- Gloucester, GB
- 11 Reviews
- Verified buyer
The best customer service I've experienced in a long while!
Great customer service, very fast delivery.
- Malcolm
- 1 Review
- Verified buyer
Excellent
Their customer service is excellent. They emailed me to ask if I had any special delivery instructions, and they helpfully delayed shipment of my order for a couple of days until I could arrange for someone to be available to sign for delivery. They also emailed again to check whether instructions relating to a previous order were still useful.
The product I bought is exactly as described, and cheaper than I expected.
- Peter Gostling
- 1 Review
- Verified buyer
Allways very helpful and knowlegeable
They always seem to have what I need in stock and have tried and tested all their products.
- Ian
- 1 Review
- Verified buyer
as always great service
Always helpful and friendly on the phone and I am always recommending Cyberselect to friends if they're looking for good advice and good service
- Mr Henwood
- 1 Review
- Verified buyer
- S J
- 1 Review
- Verified buyer
brilliant
very efficient and excellent service. extremely helpful staff
- Fred
- 1 Review
- Verified buyer
Excellent service and good advice.
One of the most helpful companies that I have dealt with for some time. Polite, professional and did what they said they would do. Delivery was arranged by phone to avoid parcels disappearing off doorsteps or being lost in courier "Bermuda Triangles". Most impressed.
- MISS JOHNSON
- 1 Review
- Verified buyer
Will shop again
always a good experience and second time I have shopped first rate service when item was delayed by one day got a phone call to tell me :)
- Mistry
- 1 Review
- Verified buyer
Quick delivery item perfect. Excellent
Bought ex demo projector, true bargain. Advice on other products best I've had.
- Mr Dick
- 1 Review
- Verified buyer
Excellent service
Parts arrived as ordered - only slight problem was my local Citylink who have given me no end of bother through not leaving cards to say they have attempted delivery.
Resolved and delivered
- Neil L
- 1 Review
- Verified buyer
Great company to deal with
Very prompt delivery of items. Easy ordering process - what more do you want!
- Mr Rae
- 1 Review
- Verified buyer
Excellent and concerned service!
Having placed my order just prior to Christmas CyberSelect were concerned that I wouldn't recieve my items and called me a few times to make sure I got. Tech help was also very good. I certainly recommend them!
- G. Wilson
- 1 Review
- Verified buyer
Good Service, especially as an effort was made to adapt to unusual export circumstances
Payment terms as originally stated were rather inflexible, but were waived to allow despatch after clearance of payment of a U.K. cheque : delivery was promptly made on the day when it had been promised.
- MrN
- 1 Review
- Verified buyer
Great product, excellent service
I bought a SCART-Balun pair to run video over CAT5 cable.
Firstly the product works brilliantly (so much better than any wireless sender/receiver I've used) and was simple to set up. Price is slightly higher than a simple wireless sender/receiver but the quality is so much better. It is also competitively priced compared to other network based TV products.
Secondly they have a great range and as my A/V needs change I will certainly stop back
Finally their customer service is excellent. The product was sent via Citi Link and I missed the initial delivery. I requested (via the citi link website) that the delivery be attempted again in a few days time, however despite citi link acknowledging this they still tried to delivery the next day when I wasn't in. CyberSelect emailed me immediately and were available at the end of the phone (with no automated system and based in the UK) - they looked into it and got it sorted out for me in next to no time. They also stepped in again when Citi Link didn't load the item on the van in the morning.
Couldn't fault them, in fact they're one of the better online retailers.
- Mr Roberts
- 2 Reviews
- Verified buyer
Very Satisfied
Received very accurate advice , very fast prompt delivery
- JayCeeTee
- 1 Review
- Verified buyer
Simple
Simple order, simple customer service, simple delivery.
Simply good.
- Mark
- 2 Reviews
- Verified buyer
Excellent service and prompt delivery
Items dispatched next day following late evening order. Received a phone call to check that I had everything as the Sonos unit cannot drive the speakers, and although I had ordered an amplifier from elsewhere it was nice that the extra thought was put into the service.
- Alan Tomlin
- 1 Review
- Verified buyer
Excellent technical assistance and support
CyberCelect efficiently handled our order from start to finish. The technical back up was excellent (supplying us with a system drawing). Hope to use them again in the future.
- Darren
- 1 Review
- Verified buyer
Excellent technical support / guidance
I have always found the technical support very helpful and informative
- Geoff
- 1 Review
- Verified buyer
knowledgable and very helpfull
Saw the website, noticed Cyberselect were local, gave them a ring and asked about the product (labgear distribution unit). the guy on the phone knew everything about the product and asked me about what i needed it for.
Fitted unit , had trouble getting it up and running so rang them and they talked me through possible solutions,to which one of them was spot on.
Nothing was too much trouble for the guys at Cyberselect and i will certainly be using them again.
cyberselect.co.uk Details
About this company
CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multiroom audio, home automation and home networking items for self install and are quite happy to talk through your own ideas and requirements.
If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9.00am to 5.00pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.
Visit CyberSelectContact information: John Hammond
NR2 1EW Norwich
United Kingdom
Category
CyberSelect is ranked 11 out of 41 in the category Sound
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