Reply from CyberSelect
[REPLY]
- Reviews (99)
- EC
- 1 Review
Great service. Next day delivery.
Really good product and well informed about delivery. Thanks
- mark johnston hifi enthusiast
- 1 Review
fantastic/definatley use again.
i thought there service was first class /they kept me informed from order to delivery plus i got a absolute bargain ,they even phoned me ,in this E mail world that,s worth a star
- Glyn.
- 1 Review
Excellent staff & service.
Rang service with a problem said they would ring me back with a solution which they did in 10 min's very helpful , dispatched Friday & arrived Monday excellent service would definitely recommend A+.
- Ross Burgess
- 1 Review
Perfect!!!
With a quick two miniute phone call my purchase was made. The man on the phone was polite and very helpful. I made the phone call on Monday, but i wanted my stuff to arrive on Friday. The man assured me that my equipment would be dispatched on Thursday and arrive on Friday and that is exactly what happened.
- S J O'Connell
- 1 Review
Outstanding Service
We ordered an electric curtain rail for an elderly relative. We were phoned the day before delivery to tell us it was on its way, which was great. The rail was exactly as ordered, and worked perfectly on installation. The customer is delighted with the facility, which saves him having to pull awkward curtains. Thank you for a courteous and speedy service.
- Craig Silvey
- 1 Review
Super helpful!
Gave great advice and good arrived on time and as expected!
- Plasmakris
- 1 Review
Brilliant
Very pleased with goods,delivery and emails.
Would recommend.
- Paolo
- 1 Review
Fast delivery and helpful service.
I received my device in one day as advertised. I also had a few questions to ask beforehand, and I was very satisfied with the answers I got.
Great service overall.
- Paul Lindop
- 1 Review
Knowledgeable staff concerned to give me what I needed.
It was a pleasure dealing with CyberSelect as I was looking to buy some equipment, the technology behind which I didnt fully understand. They explained what I actually needed and why and I came away with an order that was half of what I went in thinking I needed, because it turned out that I didn't need everything I had in my basket! Not the normal sales approach at all. Now on my favourites bar.
- Dean
- 2 Reviews
Fantastic Company to Deal With
This is the second time that I have used CyberSelect and once agin they delivered in a very timely fashion. I would recommend them to anyone
- Ranston Tooth / Roller Productions
- 1 Review
Good Service
Good friendly service.
They offer a wide range of products and from my experience where dispatched and received in a timely fashion.
The knowledge base on their product range is good and they seem helpful in helping clients make informed choice.
- Tom Flintham
- 1 Review
Excellent service
Parts were in stock. I ordered them in the afternoon and received them before noon the next day.
- Conor Crowe
- 2 Reviews
- Appletog
- 2 Reviews
Spot on
Ordered GC bits
Order confirmed
Delivery confirmed
Delivered as indicated
Job done
10/10
- DARREN PAYNE
- 1 Review
FANTASTIC SERVICE
ORDERED REPLACEMENT POWER SUPPLY FOR MY SYSTEMLINE MUSIC SYSTEM GOOD PRICE AND FAST POST
- derick yates
- 1 Review
- Phil
- 2 Reviews
Great Products
Was provided with great accurate information, products arrived and the quality was better than I expected defiantly good value for money. I will be using them again for any AV requirements I have.
- Dave Marshall
- Basildon, GB
- 3 Reviews
Recommended
Goods arrived quickly, were well packaged and in perfect condition. Price was good. All in all a good purchasing experience. Professional company who I am happy to recommend.
- Charles Bury
- 1 Review
Good company to deal with
In my limeted dealings over 3 years I have found Cyberselect very service minded, giving a very good service & always easy to deal with.
Great product knowledge
- Mr Wyllie
- 1 Review
Superb Customer Service
I recently asked one of the technical team for advice. The customer service was superb and I was provided with a sound opinion. I placed my order on the advice given. The items arrived promptly and have been extremely pleased with my purchase. I will defiantly shop with futureshop again !
- matt homer
- 3 Reviews
Speed, Quality & Communications.
Very impressed with the whole experience. Would handle a problem with the delivery, which ensured I received the package. The only issue is that they only use one delivery company (City-Link) who only use an automated service for re-delivery and could not specify a more accurate ETA. Would definitely shop again.
- Phil Colley
- 1 Review
Excellent!
Very helpfull staff, seemed to put a lot of effort into getting me the right products.
- Andy W
- 1 Review
Fantastic technical support that exceeded my expectations by far!
A complete techno novice, the technical support I was provided me with and patience demonstrated throughout with my endless email questions has great. Thanks very much.
- Alan
- 1 Review
Excellent customer service
When there were problems delivering to the specified address (1st order has to be to the billing address) they phoned me to arrange delivery to an alternate address on a date of my choosing.
The goods were delivered the day after the specified date but this was a problem with Citylink failing to find the address and not CyberSelect's fault.
- John Edwards
- 1 Review
They have great product knowledge, unlike many of their compeitors!
Great company to deal with, told us exactly what we needed to know, made sure we knew what we had to do with the equipment we were buying and delivered everything the next day.
- Chris T
- 1 Review
Great Service
Ordered a second one for another room as was delighted with the original one
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- Bruce Manning
- Gloucester, GB
- 11 Reviews
The best customer service I've experienced in a long while!
Great customer service, very fast delivery.
- Malcolm
- 1 Review
Excellent
Their customer service is excellent. They emailed me to ask if I had any special delivery instructions, and they helpfully delayed shipment of my order for a couple of days until I could arrange for someone to be available to sign for delivery. They also emailed again to check whether instructions relating to a previous order were still useful.
The product I bought is exactly as described, and cheaper than I expected.
- Peter Gostling
- 1 Review
Allways very helpful and knowlegeable
They always seem to have what I need in stock and have tried and tested all their products.
- Ian
- 1 Review
as always great service
Always helpful and friendly on the phone and I am always recommending Cyberselect to friends if they're looking for good advice and good service
- Mr Henwood
- 1 Review
- S J
- 3 Reviews
brilliant
very efficient and excellent service. extremely helpful staff
- Fred
- 1 Review
Excellent service and good advice.
One of the most helpful companies that I have dealt with for some time. Polite, professional and did what they said they would do. Delivery was arranged by phone to avoid parcels disappearing off doorsteps or being lost in courier "Bermuda Triangles". Most impressed.
- MISS JOHNSON
- 1 Review
Will shop again
always a good experience and second time I have shopped first rate service when item was delayed by one day got a phone call to tell me :)
- Mistry
- 1 Review
Quick delivery item perfect. Excellent
Bought ex demo projector, true bargain. Advice on other products best I've had.
- Mr Dick
- 1 Review
Excellent service
Parts arrived as ordered - only slight problem was my local Citylink who have given me no end of bother through not leaving cards to say they have attempted delivery.
Resolved and delivered
- Neil L
- 3 Reviews
Great company to deal with
Very prompt delivery of items. Easy ordering process - what more do you want!
- Mr Rae
- 1 Review
Excellent and concerned service!
Having placed my order just prior to Christmas CyberSelect were concerned that I wouldn't recieve my items and called me a few times to make sure I got. Tech help was also very good. I certainly recommend them!
- G. Wilson
- 1 Review
Good Service, especially as an effort was made to adapt to unusual export circumstances
Payment terms as originally stated were rather inflexible, but were waived to allow despatch after clearance of payment of a U.K. cheque : delivery was promptly made on the day when it had been promised.
- MrN
- 1 Review
Great product, excellent service
I bought a SCART-Balun pair to run video over CAT5 cable.
Firstly the product works brilliantly (so much better than any wireless sender/receiver I've used) and was simple to set up. Price is slightly higher than a simple wireless sender/receiver but the quality is so much better. It is also competitively priced compared to other network based TV products.
Secondly they have a great range and as my A/V needs change I will certainly stop back
Finally their customer service is excellent. The product was sent via Citi Link and I missed the initial delivery. I requested (via the citi link website) that the delivery be attempted again in a few days time, however despite citi link acknowledging this they still tried to delivery the next day when I wasn't in. CyberSelect emailed me immediately and were available at the end of the phone (with no automated system and based in the UK) - they looked into it and got it sorted out for me in next to no time. They also stepped in again when Citi Link didn't load the item on the van in the morning.
Couldn't fault them, in fact they're one of the better online retailers.
cyberselect.co.uk Details
About this company
CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multiroom audio, home automation and home networking items for self install and are quite happy to talk through your own ideas and requirements.
If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9.00am to 5.00pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.
Visit CyberSelect
Contact information: John Hammond
NR2 1EW Norwich
United Kingdom
Category
CyberSelect is ranked 15 out of 54 in the category Categories Electronics Sound
