excellent service and prompt quick delivery of the product bought
While the website is a little complex due to the large number of components sold, once ordered, I was surprised not only at the friendly email notifications on progress of my order, but also their speed. My order arrived within 24 hours of placement - fantastic experience all round.
Very easy to find items on their website. Placed and waited. Customer services department contacted me by telephone and email to inform that there was not enough stock of the items to fulfill my order. They provided me alternative products some they did not stock and supplied other useful advice about cables I was thinking of buying. They shipped all items very promptly. I found the overall experience of buying from CyberSelect a very informative and pleasant. I would recommend them.
CyberSelect were great. i was looking for particular loudspeakers. CyberSelect had them. I ordered, paid, then phoned them to arrange delivery on a particular day.
That is exactly what happened! Can't ask for anything more!
I ordered some electric curtain rails which had to be specially shaped for a bay window. John at Cyberselect worked with me to get the measurements correct and spoke to the curtain rail company to ensure that they were delivered a day ahead of when they normally would have been as that was the only day I was available to receive them. I couldn't have asked for better service and the price was the lowest I could find so I wouldn't hesitate to use Cyberselect in the future.
Great service and fast delivery. When the item was damaged by the courier CyberSelect could not be more helpful.
Rarely have I had such good service in this industry. I would absolutely recommend CyberSelect.
Item received incomplete, when I tried to call to resolve the issue "company is on holiday for two weeks - this machine does not accept voicemail" therefore stuck with an item I can't use until they return from holiday, great.
Now received a replacement FOC before shop was due to reopen from its two week break, thank you.
I was very happy buying from this website. They called me to tell me of an alternative way of having my switch which turned out to be a much better way of doing it. Would recommend and use again myself!
A great range of products (that are of interest to me anyway) and phone sales support that was friendly, helpful and knowledgeable. The only fly in the ointment was that the unit I purchased came with a 110v power supply that required me to purchase separately a 110-240 converter. The web descrip for the product didn't mention the voltage of the power supply, only that it came with one! Only an extra £7 at Maplins, but a tad inconvenient and a time waster... Nevertheless, I will be back for more of their stuff no doubt, it is tasty and they seem to know their onions.
A good range of products with excellent service.
The staff are knowledgeable and extremely helpful.
The goods were shipped swiftly - the after sales service and follow up has been consistently good.
I have bought from them in the past and will continue to use the site for all my AV and home automation requirements.
Rang service with a problem said they would ring me back with a solution which they did in 10 min's very helpful , dispatched Friday & arrived Monday excellent service would definitely recommend A+.
With a quick two miniute phone call my purchase was made. The man on the phone was polite and very helpful. I made the phone call on Monday, but i wanted my stuff to arrive on Friday. The man assured me that my equipment would be dispatched on Thursday and arrive on Friday and that is exactly what happened.
We ordered an electric curtain rail for an elderly relative. We were phoned the day before delivery to tell us it was on its way, which was great. The rail was exactly as ordered, and worked perfectly on installation. The customer is delighted with the facility, which saves him having to pull awkward curtains. Thank you for a courteous and speedy service.
It was a pleasure dealing with CyberSelect as I was looking to buy some equipment, the technology behind which I didnt fully understand. They explained what I actually needed and why and I came away with an order that was half of what I went in thinking I needed, because it turned out that I didn't need everything I had in my basket! Not the normal sales approach at all. Now on my favourites bar.
Good friendly service.
They offer a wide range of products and from my experience where dispatched and received in a timely fashion.
The knowledge base on their product range is good and they seem helpful in helping clients make informed choice.
I recently asked one of the technical team for advice. The customer service was superb and I was provided with a sound opinion. I placed my order on the advice given. The items arrived promptly and have been extremely pleased with my purchase. I will defiantly shop with futureshop again !
Very impressed with the whole experience. Would handle a problem with the delivery, which ensured I received the package. The only issue is that they only use one delivery company (City-Link) who only use an automated service for re-delivery and could not specify a more accurate ETA. Would definitely shop again.
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