CyberSelect reviews

CyberSelect reviews

Excellent
9.7
from 0 - 10
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About

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Review by confirmed purchaser

Great an efficient service

I would deffinatly recommend this company for there prompt and efficient service.
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Review by confirmed purchaser

Outstanding customer services

Ordered the wrong gear and called thier office to explain my situation and the gentleman took his time to explain other options to me. Realising that I was working to a deadline, he proceeded to dispatch alternative replacement while I sent the original back. I'll get my refund when they get my returned items! Got my stuff 2 days later...
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Review by confirmed purchaser

Quick service but I had no idea

Service was quick and efficient, however I had no idea the order cruelly went through as I got no confirmation email and the items literally turned up a few days later.

So good service overall but need to communicate that order has been received/dispatched better
CyberSelect Ltd

Reply from CyberSelect Ltd

Dear Mr Tandon, we are sorry to hear that you did not feel we communicated sufficiently. Our system automatically sent an acknowledgement email and a despatch email to your email address, which would have informed you that we despatched your order the next working day. I am sorry that you did not receive either of these.
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Review by confirmed purchaser

Can't beat reliability

Placed my order in the morning, had it the next afternoon. Why can't all internet shops be like this?
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Review by confirmed purchaser

excellent service

phoned me up to let me know the order would arrive Friday. Excellent service.
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Review by confirmed purchaser

excellent service and prompt quick delivery of the product bought

excellent service and prompt quick delivery of the product bought
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Review by confirmed purchaser

Competitive prices and a near next day turnaround - great service.

While the website is a little complex due to the large number of components sold, once ordered, I was surprised not only at the friendly email notifications on progress of my order, but also their speed. My order arrived within 24 hours of placement - fantastic experience all round.
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Review by confirmed purchaser

Excellent speedy service, gave good advice, good customer service, many thanks

Very easy to find items on their website. Placed and waited. Customer services department contacted me by telephone and email to inform that there was not enough stock of the items to fulfill my order. They provided me alternative products some they did not stock and supplied other useful advice about cables I was thinking of buying. They shipped all items very promptly. I found the overall experience of buying from CyberSelect a very informative and pleasant. I would recommend them.
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Review by confirmed purchaser

Excellent advice and service from experts.

Great advice from John who clearly knew his stuff and no pressure to buy. Would shop there again tomorrow.
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Review by confirmed purchaser

Sound advice.

Sound advice and service
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Review by confirmed purchaser

EXCELLENT

EXCELLENT SERVICE. VERY HELPFULL WOULD RECOMMEND THIER COMPANY IN A HEARTBEAT
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Review by confirmed purchaser

Best Price and Excellent Service

The TV bracket was a specialist item but it was in stock at a much lower price than most. Arrived as promised with no problems at all.
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Review by confirmed purchaser

Great. Exactly what I needed, when I needed it!

CyberSelect were great. i was looking for particular loudspeakers. CyberSelect had them. I ordered, paid, then phoned them to arrange delivery on a particular day.
That is exactly what happened! Can't ask for anything more!
Well done!
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Review by confirmed purchaser

Great Service

I ordered some electric curtain rails which had to be specially shaped for a bay window. John at Cyberselect worked with me to get the measurements correct and spoke to the curtain rail company to ensure that they were delivered a day ahead of when they normally would have been as that was the only day I was available to receive them. I couldn't have asked for better service and the price was the lowest I could find so I wouldn't hesitate to use Cyberselect in the future.
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Review by confirmed purchaser

Cannot fault the service

Kept me well informed at each stage. Goods arrived sooner than I expected. Will happily use you again.
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Review by confirmed purchaser

Absolutely excellent service

Great service and fast delivery. When the item was damaged by the courier CyberSelect could not be more helpful.

Rarely have I had such good service in this industry. I would absolutely recommend CyberSelect.
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Review by confirmed purchaser

Very quick and efficient service

Every time I place an order, I know that reaction will be immediate and that the order will be on its way that evening.
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Review by confirmed purchaser

Great, fast and attentive service

Great, fast and attentive service
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Unsatisfactory customer support.

Item received incomplete, when I tried to call to resolve the issue "company is on holiday for two weeks - this machine does not accept voicemail" therefore stuck with an item I can't use until they return from holiday, great.

Now received a replacement FOC before shop was due to reopen from its two week break, thank you.
CyberSelect Ltd

Reply from CyberSelect Ltd

Sorry for the inconvenience. It is very unusual for us to not notice that an item is incomplete, but it is possible because the item missing in this case is so small. We have despatched today the metal tab that you say is missing from your plastic back box.
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Review by confirmed purchaser

very good service :-)

I was very happy buying from this website. They called me to tell me of an alternative way of having my switch which turned out to be a much better way of doing it. Would recommend and use again myself!

CyberSelect.co.uk Details

About this company

CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multi room audio, home automation and home networking items for self install. Many years of experience have enabled us to become a dynamic custom install trading company also specialising in smart home equipment. We look forward to talking through your own ideas and requirements.

If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9.00am to 5.00pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.

Visit CyberSelect

Contact information: Mark Smith

Call us on: 01603 789840
We live here: 38 Hurricane Way
NR6 6JB Norwich
United Kingdom

Category

CyberSelect is ranked 11 out of 65 in the category

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