Cyclexpress reviews

Cyclexpress reviews

Good
8.4
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
96 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worst mail order bike shop I have ever used

Ordered some mudguards from Cyclexpress over a month ago. On the website as in stock and ready for immediate delivery. Nothing's arrived yet!! Not had any contact from them about the order or a reply to my emails asking what's going on. Recently got my credit card statement and they've processed the payment just not supplied any goods. Won't be using them again or recommending them. Next stop trading standards.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Appalling

I ordered 2 cycle computers from Cyclexpress. They were advertised as being 'in stock & available for immediate dispatch'. The following day I received an email from them saying the items were not in stock & delivery delayed. I phoned them cancelling the order. They told me my payment would be refunded. 5 weeks later I have still not received the money.
Looking at their site again I note that virtually every item is 'in stock & available for immediate dispatch'. Cyclexpress must have an enormous warehouse for this to be true OR …?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Best Price.....Best Service!

I trawled the net for the best price on a gold secure bike lock and found it here. It was with me in a couple of days without extra P&P on top of the price. EXCELLENT :-)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Superb Service!

Faultless customer service, great prices and an excellent website. Item was lost in the post but no hassle, a quick 'phone call and a replacement was on its way immediately by first class post! Superb and will certainly be ordering from them again. If you're looking for any cycling gear, I have no hesitation in recommending in the highest possible terms.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service

Would definitely use this company again. Items arrived promptly and were as described
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Cheapest, quickest and most straightforward website

Found exactly what I was looking for quickly and easily. A quick price comparison on the same products elsewhere confirmed Cycle Express were the cheapest. Products exceeded my expectation regarding delivery time too. Definitely recommended and will be using again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

You've tried the rest, now try the best

Came across cyclexpress by accident, but will be back again. Great Price, great service. A pleasure doing business. Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

just what online shopping should be like

I needed a new lock that met my insurers standards. Found one here at the best price and
with free postage. Delivered quickly. Very happy and would use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service!

Great service, offered to resend the item when I thought the PO had lost it!

Best price on the web
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

beat competitors for price on my first purchase

Although a small low cost item, they beat others on price. My first purchase and arrived on time. Will buy again if the price is has good.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good prices and very attentive service

I've ordered several items from Cyclexpress and their service is second to none. They're my first choice for bike accessories.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic prices, fast delivery!

I needed a good lock for my new bike. I did some research, found what I needed and then looked to see where I could find it the cheapest. Cyclexpress did. The site was easy to navigate and the purchasing process, painless. The lock arrived, well packaged within a couple of days which meant I could get on my bike lovely and quickly!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great prices and excellent service

I recently bought a cycling jersey from Cycle Express, and somewhat optimistically bought a size too small. There were no issues at all with my returning the jersey and receiving the next larger size, and very promptly.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service

Cyclexpress were the cheapest shop where I could find the older Cateye LD600 rear light (less than half the price of the newer models and just as good) . The light arrived faster than I was expecting. I will be using them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

10 out of 10! Try them, I did, excellent price, service/shipping!

Shopped for U-lock online, best price from cyclexpress, wasn't sure about ordering as hadn't used before, usually Wiggle etc.
Checked online reviews and decided to order, received lock superfast and brand new, exactly as described.
Excellent service and price so I would be very happy to buy from again and recommend!
Give them a try....I did and all good!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast delivery, great price.

First time I've used them, great service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor

I ordered glasses they supposed to be black frame and they are not(black/yellow) ;(((. on the picture lenses looking dark in the box they are yellow. Very poor description on website I could not find color of the lenses. At the moment we are in process to exchange purchase. I did recommend cyclexpresss before but now I don't.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great products at great prices with excellent service !

I ordered an Altura ladies top for a friends birthday which was in the sale at a great price. Top arrived within 3 days but then discovered she already had the same one. A quick phone call was all it took to ask for an exchange and they even sent the new top out for me before I'd returned the original. What more can you ask for ?! The top is Fab and my friend will be well impressed. Thanks Guys ! Will shop with you again.

Cyclexpress Details

About this company

Online bike and accessories shop. Great range of mountain bikes, road bikes, cycling clothing, lights, bike parts and accessories. Competitive prices and free UK delivery.

Visit Cyclexpress

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.