I ordered a hard drive online which was supposedly in stock. The postage was first class recorded so as I ordered on a tuesday I expected it by friday. On the following monday, 6 days after ordering I receiceved an email telling me it had just been dispatched!
I've still not receieved it now, 8 days later and an email of complaint I sent to them was replied to with a bog standard message stating that they take all complaints seriously and appreciate my feedback, blah blah.
Absolutely useless service and I wil not use again. There are plenty of competitors out there and companies that perform like this are not going to survive very long as internet shopping continues to grow.
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