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Datrix Training reviews

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8.6 out of 10

101 Trustpilot review(s)
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  • Reviews (101)
Datrix Training Ltd

Review by confirmed purchaser

The trainer was like my mate

The trainer on our course spoke to us like we were down the pub havng a chat, this made it really easy to learn. It was friendly and relaxed environment which made a difficult subject far more enjoyable and much easier to understand.

Reply from Datrix Training Ltd

We do like to keep it friendly and fun! Trainers love reviews like this, glad you enjoyed your course with us! Thanks Robert!
Datrix Training Ltd

Review by confirmed purchaser

Fast paced but well taught

Pre course reading is essential, the course is fast paced from first thing Monday morning. The trainer was excellent.

Reply from Datrix Training Ltd

Hi Mike, you are correct: the secret to success is in the Pre-Course Reading, which is now online so that our students can start the minute they book! Many thanks for your review! We hope to see you on a course again soon.
Datrix Training Ltd

Review by confirmed purchaser

Excellent Trainer = Pass

Paul was an excellent tutor, nothing was too much trouble. He broke PRINCE2 down into a logical and realistic format that was understandable. I was dubious about class sizes, but Datrix assured me that they didn't overfill their classes. There were 14 candidates during my week and this was a perfect number. It was hard work and did involve study periods each night, but it paid off as I passed both the Foundation and Practitioner exams. I found the course enjoyable, gained knowledge from Paul's experience as a Project Manager and will definitely be putting PRINCE2 into practice. Datrix issued vouchers for lunch for a nearby coffee shop which was very nice so no issues with lunches, which wasn't really top of my priorities anyway :-)

Reply from Datrix Training Ltd

Hi Carol, thanks for mentioning the class sizes: we won't overfill the courses....unlike some other providers, who will train double the size of your class! We're delighted you've passed your exams too, we hope they serve you well. Paul will really appreciate your kind words too! Hope to see you on another course soon.
Datrix Training Ltd

Review by confirmed purchaser

Excellent communication, very professional and superb delivery

The delivery of the course was absolutely superb, the tutor was very professional and gave real life examples to all situations which made the theory alot easier to understand.

I would definitely recommend Datrix.

Reply from Datrix Training Ltd

Hi Daniel, we appreciate this kind of positive review. It gives the whole training team a real boost! Many thanks!!
Datrix Training Ltd

Review by confirmed purchaser

Datrix Training, Prince 2 Course: excellent course, trainer, venue, organisation ...

Can't recommend Datrix training highly enough. Completed the Prince2 Foundation and Practitioner course in January. The pre-course administration was excellent, the trainer (Mark) had a great style and his knowledge was broad. The venue was ideal. Really positive experience. Thanks.

Reply from Datrix Training Ltd

Hi Paula, super review, this will do for us! Hope to see you on another training course soon!
Datrix Training Ltd

Review by confirmed purchaser

Fantastic Tutor

The course was hard work but made enjoyable by the tutor. The informal surroundings and great tutos put me at ease whilst worrying about passing the course.

Reply from Datrix Training Ltd

Hi Angela, thanks for your review. The training team love this kind of positive feedback!!
Datrix Training Ltd

Review by confirmed purchaser

Excellent trainer with good facilities

I could not fault the facilities that Datrix provided, a very good trainer and perfect facilities, generally quiet with lunch provided that ensured no unnecessary delays. It was an enjoyable week spent in good company with two passes to two exams.

Reply from Datrix Training Ltd

Top Review! Many thanks Steve, we hope your new qualifications serve you well!
Datrix Training Ltd

Review by confirmed purchaser

Brilliant training

This training was great. I was very concerned that a week of PRINCE 2 training would be very dry and a bit of a struggle. The trainer and content of this course made project management interesting and engaging, and much easier to get a grip on.

Reply from Datrix Training Ltd

Thanks for the review Natalie! We've tried to structure our course to be a bit better than the average PRINCE2 course. Glad you liked it!
Datrix Training Ltd

Review by confirmed purchaser

Excellent trainer

Very thorough training and helpful tips for the exam

Reply from Datrix Training Ltd

Thanks Pallavi, we appreciate your review!
Datrix Training Ltd

Review by confirmed purchaser

Game of two halves - first excellent, second chaotic

The tutors were both excellent on the courses but the background organisation was dreadful . A four hour wait to sit an exam which necessitated unexpected extra childcare was the outstanding example.

Reply from Datrix Training Ltd

Dear Kate, thank you for your review. we have tried to contact you without success to discuss your course. We're sorry its failed to meet your expectations. If you're still dissatisfied, please contact our Customer Service team on 01772 623467 where we will do our best to make things right for you.
Datrix Training Ltd

Review by confirmed purchaser

Great training, poor catering.

I took my PRINCE2 training and exams with Datrix recently. My first impression about Datrix was "hmn, great training booklet!" They captured everything you needed to know for the training in that booklet and that was great. The trainer had a bit of hard time understanding attendants' thought processes sometimes e.g. when you asked a question to clarify what he was saying, it took time and discussion for him to come round to understanding what you meant - which, ironically, was what he was actually talking about in the first place!

Anyway, despite that, I think the trainer was great, overall. In terms of preparing you for the exams, I think he was very passionate and wanted to do everything to ensure that you didn't come to the exam hall all wishy-washy but well prepared both mentally and otherwise. He was great in that respect.

And, oh, the food?! Don't even get me started... Why did Datrix organise such a high-profile training and then decide to back it up with such a rubbish lunch?! It was as if Datrix Training Ltd needed to get some real life programme organisers on board!! Prepare lunch to match the profile of the training, puh-lee-aase!

The exam was conducted in a very professional manner. The trainer/facilitator was great, answering everyone's questions with utmost professionalism, calm and composition. He was great!

Thank you Datrix. Although the name Datrix has somehow come to be associated with rubbish lunch in my brain, but overall, your training itself was good. So for the reason of that rubbish lunch, I am definitely holding back that last star!

If you can, please have the single sheet that shows the processes and themes incorporated in the booklet so that all you need is in the booklet. Since you can't take that to exam, I could not see why that was a separate, loose, misplaceable single sheet. Also the sheet was a little bit difficult to follow. We drew a simpler one that was easy to follow. Maybe you should talk to your trainers about redrawing this sheet.

Just before I go, please communicate, communicate! We had been told that the Practitioner exam results would be released two weeks after the training. This did not happen. I emailed my trainer but nothing happened for another two weeks or so i.e. no reply, nothing. Apparently, he had forwarded my email to the Course Admin team, who decided to ignore my request until the actual exam results had been received. And then, all of a sudden, I got a congratulatory email! No, don't do that next time. Just send a tiny piece of acknowledgement email promising to get back when the results are ready; please! It is nerve racking expecting exam results and it is even more stressing when you contact those who should know and nobody bats an eyelid. Please!

Anyway, 'nuff said now. I got it all off my chest.

Thank you for reading my thesis :-)

Cheerios!

Reply from Datrix Training Ltd

Hi Femi, thank you for your detailed review and taking the time to write it! The catering varies from venue to venue, but we're pleased that, unlike our competitors, we do still offer lunches! In any case, we'll have a look at the catering at your venue and see what they're serving.

The booklets receive great reviews: we've invested a lot to make ours the best in class, we're pleased they impressed you.

Next time you book, we'll try our best to get that 5th star!
Datrix Training Ltd

Review by confirmed purchaser

Excellent trainer and communications

I wasn't sure about the trainers teaching style at first, but towards the end of the week it showed it worked and passed with no concerns. Only problem was the class room was far too small on the final exam day when extra delegates arrived
Thank you

Reply from Datrix Training Ltd

Hi MK, thanks for your review. I'm not sure which venue you attended, but each class has allocated desk space. Pleased to hear the trainer's style worked for you.
Datrix Training Ltd

Review by confirmed purchaser

A good course delivered by a very good trainer.

I attended a Prince 2 course run by Datrix training in September this year. I was impressed by the course materials, the origanisation and most of all by the trainer who was very knowledgeable about the subject, gave very good real life examples and used humour well.

Reply from Datrix Training Ltd

Thanks for your review Mike. Glad you liked our materials and your course. Some of our trainers have do have a fine selection of jokes and funny anecdotes...
Datrix Training Ltd

Review by confirmed purchaser

Great learning session!

Datrix training provided fast-paced but comprehensive sessions on PRINCE2. The trainer was friendly, approachable and very knowledgable on the subject and taught the material well, accomodating the groups learning styles.

Reply from Datrix Training Ltd

Thanks Aimee, there's lots packed into our course. We hope that your new qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

PRINCE2 OUCH!!!!!

What to say? Well the course is intense but we were advised that at the start of the 13 of us that started on the Monday only 7 of us attended the final exam on the Friday morning and I am advised only 3 of us passed. The course is not that difficult however it is crammed in to too short a time as much of what you learn goes (to a degree) against how we naturally think (OK how I naturally think) and don't think that this is a 5 day course because come Friday morning you are sitting your exam so only 4 days during which you sit your foundation exam. All that said the running of the course and the Tutor was top class the only downside for me was the distance I had to travel or more to the point the time it took me. Via train I was adding a minimum of three hours per day to the course then 1.5 hours of homework equated to very long days

Reply from Datrix Training Ltd

Hi Glyn, thanks for taking the time to review us. We do have courses at many venues across the UK or you could try our Live Classes which can be attend from anywhere. We have tried to extend the course beyond 5 days but commercially is very hard to make it work. The course is split so some delegates will leave on Wednesday.
Datrix Training Ltd

Review by confirmed purchaser

Excellent

I would recommend datrix

Reply from Datrix Training Ltd

Thanks Marin for your review!
Datrix Training Ltd

Review by confirmed purchaser

Really well delivered course with a seriously adept trainer

I expected the course to be quite dry and for each day to be a struggle, but the tutor was so knowledgeable and so enthusiastic that it really flew by. She had a huge amount of energy and made sure that all the students felt supported throughout. The content was challenging, but I felt that I had learned a huge amount by the end of the week.

Reply from Datrix Training Ltd

Thanks for your review Lee! We do encourage our training team to be as enthusiastic as possible as some technical subjects can be dry otherwise.
Datrix Training Ltd

Review by confirmed purchaser

Informative day and helped prepare me for the exam!

The course content was very relevant and there was some very useful techniques and tips around exam preparation/how to answer the questions. Course trainer was very knowledgeable and made the course enjoyable as well as informative.

Reply from Datrix Training Ltd

Janet, thank you for your review and comments on the techniques and exam prep guidance. We hope your new qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Excellent well delivered course.

All the information and more to get you through your exams.

Tutor was excellent and very professional.

Highly recommended

Reply from Datrix Training Ltd

Thank you Simon for your review and positive comments!
Datrix Training Ltd

Review by confirmed purchaser

Unsure

Highly disorganised in terms of the course and scheduling dates which was disappointing but thats okay for trainers apparently to be like that. The free food was rubbish and that wasn't datrix's fault.

The subject taught wasn't communicated well by trainer alan although alan is obviously an expert in the field he failed to communicate vital concepts surrounding the course and its themes across to the class leaving people confused in certain aspects of the course which should of been straightforward.

I think i would have to pay to resit the exam again with another firm as heavily disappointed with the experience.

Reply from Datrix Training Ltd

Dear Anonymous, your review is of concern to us as your experience falls short of the levels of service we aim to deliver.

We would like to investigate what has gone wrong, but we are having difficulty matching your TrustPilot comments to our course feedback & evaluation files from the last 3 months.

If you are still dissatisfied, please contact our Customer Service Team on 01772 623467 where we will do our best to assist you. Thank you.

Datrix Training Customer Service Team
Datrix Training Ltd

Review by confirmed purchaser

Superb Course

I was recently on a PRINCE2 foundation course and it was among the best courses I've attended. The trainer had an in depth knowledge of the subject, was very charismatic and made the course more enjoyable. The course materials were very good, as was the environment and more importantly everyone on the course (provisionally) passed!

Reply from Datrix Training Ltd

Excellent review David, we really appreciate your comments. Thank you!
Datrix Training Ltd

Review by confirmed purchaser

Excellent training, result achieved

Undertook the Prince2 foundation 3 day course and although quite intensive and at times mindmelting, the trainer guided us all through to pass. He was very personable and used his experience to explain and demonstrate the various techniques and principles.

Reply from Datrix Training Ltd

Mark, you are correct it is an intensive course, but we're pleased our tutor had the skills to guide you and to enable you to pass.
Datrix Training Ltd

Review by confirmed purchaser

I am now a Prince II champ thanks to Datirx Training!

Tutor was really engaging, knowledgeable and made the sessions as interesting as possible. As a result the group had an excellent pass rate.

Reply from Datrix Training Ltd

Sharon, thank you for your review and kind comments regarding our tutor.
Datrix Training Ltd

Review by confirmed purchaser

Super-cali-fra-gi-lis-tic-ex-pi-a-li-do-cious !

I've been on plenty of training courses over the years and I can say without doubt that Datrix's >> Prince2 Practitioner << training was up there with the best of them. The tutor, Bilkis, was absolutely GREAT and the structure of the course was comprehensive and well paced. That's not to say that it wasn't hard work because I really was, both during the day and hours at home each night but, to paraphrase Groucho Marx, I wouldn't went a certification that was easy to get.

Highly recommended.

Reply from Datrix Training Ltd

Thanks Shane for your Mary Poppins themed review! Your feedback on our tutor & course structure made us smile in the office.

#"Um-diddle-diddle-um-diddleye, Um-diddle-diddle-um-diddleye"
Datrix Training Ltd

Review by confirmed purchaser

Excellent course

Informative and interesting Trainer with pleanty of real life examples. Dynamic course and very interesting. Venue excellent as well, would recommend

Reply from Datrix Training Ltd

Thanks for your kind recommendation Jo, we're glad you liked our venue and content. We hope the knowledge serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Excellent course provided by an engaging course trainer

Fully enjoyed this 5 day course, and felt that it represented good value for money. The course trainer was very organised, able to elaborate with personal experiences to clarify or illustrate the particular section we were engaged on, and always willing to take a bit more time to refresh or correct where course students made mistakes or were confused. about a subject.
Final 2.5 hour exam was tough, but managed to complete with a few minutes to spare.

Reply from Datrix Training Ltd

We are pleased that you enjoyed your course Stephen, thank you for attending!
Datrix Training Ltd

Review by confirmed purchaser

Did what i expected it to do

Good training course, really competent trainer who managed to keep us engaged for the whole week. Good venue choice for the training. Good service from datrix when booking etc - no complaints.

Reply from Datrix Training Ltd

Thank you for your review Heather, the booking team are always pleased to receive positive feedback!
Datrix Training Ltd

Review by confirmed purchaser

I wouldn't have passed without the revision session, so thank you!

I wouldn't have passed without the revision session on the morning of the exam, so thank you!

Reply from Datrix Training Ltd

Thank you for your comments Rachel, we hope your PRINCE2 qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Satisfied

I successfully completed my MSP Practition couse. Thank you. The choice of venue was excellent and conducive to the learning environmemt. I would like to see the quality of the manual improved especially with coloured diagrams in the had not copied very well and labelled file dividers to be inserted into the manual to seperate the various sections. OH slides for each day/practice papers/ answers/additional material to aid the learning.

Reply from Datrix Training Ltd

Thanks for your positive review Abdul, the MSP venues are very popular. We'll review the manual presentation as we seek to continually improve our service.
Datrix Training Ltd

Review by confirmed purchaser

Combined Prince2 course worked a treat!!

Nice clean venue (Aldgate), with easy access by tube. Excellent teacher/trainer, just thought it was a little rushed at times, but to be fair it's a hefty syllabus to get through in 4 days. Enjoyed myself though, and passed both exams which was my main reason to go for a combined week long training course. Booking & payment were easy too. Polite & friendly people at every touch point too. Thanks!!!

Reply from Datrix Training Ltd

This is the kind of review we love to read Martin! Thank you for your positive feedback on your course and our newest venue. We hope your new qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Feedback on Prince 2

I found the course very useful and informative, broadening my project management knowledge, but extremely intensive.

It would have been helpful if we had been informed at the start of the course that the Practitioner exam could be deferred for a couple of months if we so chose. We only found out at the end of the fourth day. I later realised this was in the info at the front of the Prince folder but I think it would have helped to point it out as not many of us were aware.

I think there is a big jump from Foundation to Practitioner ie a very short space of time to apply theory to contextual situations. The trainer was very knowledgeable and helpful giving us techniques to use and apply in the exam but he sometimes went off on a bit of a tangent and we seemed to jump around quite a bit - I think had one main scenario been used throughout the week to illustrate the different aspects of the methodology, it would have been helpful to our learning and made the transition from theory to context easier. It would also have been useful to have a print out of the powerpoint slides.

It would also have been really helpful if the College's Induction session had provided more input about the course - its intensity, expectations and options available - and if we had received the Prince manual earlier.

Kind regards,
Ann

Reply from Datrix Training Ltd

Thank for your review Ann, yes the deferment option is at the front of the manual, sorry it wasn't brought to your attention. We're pleased that the course has broadened your project management knowledge, thank you for attending!
Datrix Training Ltd

Review by confirmed purchaser

So long as you're prepared for a fast-paced focus purely on getting you exam ready, then you'll survive!

I studied for the Prince2 Foundation and Practitioner qualifications, all in 4.5 days (plus extensive mandatory evening study after each day in class). I do not feel that the course allows for any of the learning to be embedded - no exercises to consolidate the learning. There is also only one style of delivery, so if you don't learn well by just listening and taking notes, you are disadvantaged. Also, if - as I was - you are completely Prince2-naive at the start, you'll find yourself playing catch-up, as the tutor simply hasn't got the time to pace the course delivery in order to bring you up to speed.

I was exhausted by the time I sat my exam (as were many others on my course), didn't feel confident that I had truly understood Prince2 (more a robotic regurgitating of the stuff I'd lived and breathed for the previous 4 days). The problem with this style of cramming, as anyone who's done so for an exam before will know, is that you do not actually embed the learning for any length of time. I suspect I would score very low on an exam now, only 4 weeks after the course, particularly as I don't use it in a work environment at the moment.

I suggest the course would need to be 2 weeks long in order to address these issues. I'm aware that that carries a cost implication, but the higher quality of qualified candidate exiting the course might justify the increased outlay - at the moment I suspect a lot of organisations are penny-pinching by wanting staff put through the course in 1 week, but not actually getting what they want, namely Prince2 expertise.

All of that said, I was very impressed with the excellent tutor (Paul), the venue was good and well located (though shame about the uninspired lunches - sarnies and chips every day - I felt ill by Friday) and I have come away with a Prince2 Practitioner qualification and an overview of the Prince2 system, so it's not all bad!

Reply from Datrix Training Ltd

Thank you for your review Phil. Your valuable comments are welcome. The course is intensive that is why in your manual we have pages at the front explaining that you may defer the exam at no cost. We understand that some learners prefer to go away and study what they've learned.

We have offered 2 week courses in the past, but the take-up was so low we couldn't commercially make them work, but 2 weeks would give the learners more time to digest the course.

Thank for your kind comments on our venue and trainer, sorry about the sandwiches, different venues do have different catering arrangements.
Datrix Training Ltd

Review by confirmed purchaser

Great prep got me through!!

Datrix Training were tasked with supplying preparation and moderating a Prince 2 exam at my place of work. The prep work was key to ensuring I was not only ready for the exam but also confident about passing. Without this I am not sure I would have passed so thank you...

Reply from Datrix Training Ltd

Thanks for your kind feedback Daniel, the prep work is the key to success, we're glad it helped you!
Datrix Training Ltd

Review by confirmed purchaser

The traing was well organised and thorough.

The training was excellent and the trainer was very knowledgeable. We got through a lot of information and to pass 2 exams in one week was quite an achievement!

The only constructive criticism was that when you are doing mock exams without having completed all the training it is disconcerting that you inevitably obtain a low score. I know this does not matter and it is just preparing you for the exam but nonetheless it feels like the training is geared to exam prep and not learning.

Reply from Datrix Training Ltd

Dear Neil, it is a tough course and there's a lot to cover in one week. Delighted to hear that you've passed, very well done!
Datrix Training Ltd

Review by confirmed purchaser

Hard work but worth it!!!!!

The commitment needed to pass the course is very high but it was made easier by the excellent trainer.

Reply from Datrix Training Ltd

Thanks for your kind feedback Darren, we hope your new qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Well delivered and very Interesting

I really enjoyed this course and was motivated throughout to pass the exams. I had spent around 15 - 20 hours doing the pre-prep coursework that was allocated prior to attendance, which was well worth doing as it familiarises you with much of the terminology and procedures, making the foundation exam much easier. Mark Eaton was our trainer and his light-hearted and humorous style kept my attention throughout. Good venue and facilities in Nottingham. Would definitely recommend.

Reply from Datrix Training Ltd

Thanks for your kind review about Mark & our venue. We hope your PRINCE2 qualification serves you well!
Datrix Training Ltd

Review by confirmed purchaser

Very Good Instructor

The Prince2 instructor's style, knowledge, study material and working examples were excellent. I did however find the pre-course reading material rather weak; although I do understand this is under review and shows that Datrix are being proactive in dealing with this issue.

Reply from Datrix Training Ltd

Hi James, thanks for your positive review! We're working to improve the PCR.
Datrix Training Ltd

Review by confirmed purchaser

To the point, clear and helpful training

The trainer was really helpful, would listen to questions and answer them clearly. The training to get through the exam questions was really useful - and worked as I passed!

Reply from Datrix Training Ltd

Thank You for your valued review Lorraine and well done on passing the exam!

Datrix Training Ltd

Review by confirmed purchaser

aBsOlUtElY bRiLlIaNt !!!!

the best training course i have ever been on!!!

Reply from Datrix Training Ltd

Thanks Mike, your review is appreciated!
Datrix Training Ltd

Review by confirmed purchaser

Great

A very well done course. The lecturer was able to put things in a way that you understood and kept things light hearted enough that you stayed interested in what was being said. The steps of Prince2 were explained thoroughly in the short space of time he had.

Reply from Datrix Training Ltd

Many thanks Ben for your kind feedback.