I was very impressed with the efforts made to make the shopping experience pleasurable. The response to enquiries was swift, the despatch quicker than expected and the goods, packed securely, arrieved in good condition.
I bought Swarovski pendant and matching ear rings from David Shuttle for my wedding recently, which were much cheaper than anywhere else online. They arrived beautifully packaged and the next day. I liked the personal touch of a letter thanking me for choosing David Shuttle. They also included a complimentary box of chocs that were very good! I will definitely buy again from this company. Highly recommended!
I have ordered from David Shuttle before and would highly recommend them. They offer their lines at the best prices compared to other retailers and are excellent at doing what they say they will. If something is ordered with next day delivery, that's when it arrives. The other reason I like them is because when their website says something is in stock, it is, unlike several other retailers I've bought from. I have found David Shuttle to be highly reliable.
I ordered this decanter for a wedding present... It's truly beautiful... I was a little worried about delivery on such a delicate item. It was promptly delivered next day & it's lovely
The item I ordered on the phone at first appeared not to be in stock, but then I tracked it leaving Germany for Heathrow. My order went in at 2.55pm on Thursday and was delivered here in Suffolk at 12noon the next day Friday!
Ordered the goods at 3.15pm and arrived next morning. The packaging was excellent and my purchase arrived in perfect condition. There was even complimentary chocolates included in the delivery. I was kept up to date on email of the progress of my order. All in all one of the best online shopping experiences ever. Well done and keep up the good work.
Hassle free ordering on website - really quick delivery - following day from ordering. Emma Bridgewater items ordered and well packaged (could have done with this company stocking all Emma Bridgewater items after wrong item delivered from EB company direct!)
I’m very happy with the service:
The item I ordered was several pounds cheaper on David Shuttle than anywhere else I found, I was emailed to confirm my order had been dispatched, it arrived on time, and was very well packaged to ensure there was no risk of breakage. Oh, and there was a couple of tasty chocolates included in the box that I wasn’t expecting!
I ordered a Swarovski crystal ornament as a gift for my mother who is a collector.
arrived well within the expected time period, packed extremely securely and with a nice little gift of 2 chocolates as an unexpected surprise.
Having ordered from them previously I shouldn't have been surprised but was totally reassured that standards have remained as high.
Will definitely be ordering from them again
I ordered a Riedel decanter for a wedding present and was pleased with the price and it was delivered promptly with a reputable courier. I wouldn't hesitate to use David Shuttle again
David Shuttle has great customer focus, the products are great and are very good value with slight discounts that buying direct, they get delivered in recycled boxes which is just brilliant and the lovely letters that accompany them with the chocolate is a stroke of genius. I had regular contact with a very personal service and wouldn't hesitate to recommend them to anyone! Would definitely shop there again!
Ordered on the Saturday, items were delivered on the Tuesday. Initially I thought the £10.95 delivery charge was expensive but it was well worth it, the package was trackable, the items were well packed and thoughtful extras were included (choccies and a gift voucher for my next purchase). Website was well laid out and easy to use. Would definitely recommend if you want quality products from a quality supplier. Will definitely use again.
I have nothing but praise for the team at David Shuttle. The ordering process was simple, delivery was convenient and they kept me informed. The products arrived in recycled packaging which I was much happier with then the companies that waste resources. The thing that impressed me most was the little touches, a hand signed letter and complimentary chocolates, need I say more?!!
ordered a necklace and pendant,arrived within a couple of days.this is my second time of dealing with david shuttle and have been delighted with my purchase both times.also when phoning found the person on the other end very helpful and friendly. also received two lovely chocolates as a thankyou.i will return
My beautiful mug (which was a very good price) arrived very quickly, beautifully protected and with some complimentary chocolate! Couldn't ask for more. I will definitely be shopping on this site again.
From the moment you contact David Shuttle to the prompt response and service options, you know this is obviously a quality customer service business. Thank you, I would highly recommend to all.
Faultless service right down to the recycled box.
Hassle free order, great prices, quick delivery and very informative. The free chocolates were a lovely touch
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