I ordered two items, no charge was made for postage and packing. Goods arrived 3 days later. Very well packed and with two complimentary chocolates! The Company kept me fully advised as to progress of order. Excellent service would definitely recommend their services
My enquiry was for a replacement Vase for one which got broken during cleaning. Of course, it was not one of the run-of-the-mill flower vases but a beautiful Lalique piece treasured by my wife since I bought it for her birthday about 5 years ago. The website and on-line live chat had the problem sorted in very short order and I had the replacement at home within 3 days of first enquiring. The price was several hundred pounds cheaper than any store too so I couldn't have been happier. It was an insurance claim and their approval for me to buy from David Shuttle came very swiftly which is a vote of confidence in itself. Great service throughout. Thank you.
My nephew asked for Reidel Vignon glasses for his wedding present and I decided to buy 2 sets of 2 in both Shiraz and Sauvignon Blanc. I was recommended to the David Shuttle site by my sister as she had bought them some last Christmas - obviously they like a drink or several!! The price was the best by far and so I ordered on-line - or at least I tried to. The site is easy to use but it did not like my card as it had not been enhance verified by MasterCard. I tried to do this but the HSBC site was down so I phoned up and ordered from a really pleasant girl who even apologized for the HSBC site being down - not her fault at all! I ordered on a Friday afternoon and could have had them on the Monday but it suited me to have the delivery on the Thursday - still pretty quick. They came so well packaged it was brilliant and even had a little box with a couple of chocolates in as a thank you for the order! I shall now buy a couple of relevant bottles and do some pretty gift wrapping. I would certainly use this company again - probably next time I need a gift for the happy couple.
I was very impressed with the prompt and efficient service. It was the first time I had used this website and would be quite happy to use it again and recommend it to family and friends, It was very well packaged so no fear of damage. The chocolates were an added bonus!
I would definately use this company again, purchase was quick and simple, item arrived on time, very well packaged and nice touch with the chocolates.
Great on line shopping expereince.
I bought the Ambiray Box for my niece for Communion.In the beginning I was a little scared because I never buy jewellery through an online but I was very pleasantly surprised.Joseph Shuttle was very helpful and showed perfect familiar with what they are doing.Thank you and I sure I will come back.
Very efficient I was kept informed at every stage of my order including the tracking number
for DHL. The service was friendly and professional and I would defnitely recommend them
to anyone and most cetainley use them again.
First time we've purchased from david shuttle & we were not disappointed. Our Swarovski Swans arrived On time! Well packed! & in Perfect Condition!!! Received with a lovely letter & two complimentary chocolates. A nice touch ... Thankyou!
Based on our experience we would not hesitate to recommend to family & friends.
really impressed with the speed with which our order was dispatched, arrived and even more impressed with the fantastic packaging. we ordered some very delicate glasses, not only were they very safe but all the packaging was recycled which made us very happy. thanks david shuttle we will come again.
I was looking for a certain swarvoski item for my Mum for Mother's Day and found it under David Shuttle. The website was easy to follow and had contact numbers and addresses, therefore I ordered the item I wanted on line and I received it within 3 days with a lovely letter and complimentary chocolates!!!! Just fantastic service I will deffinitely look again on their website for all my special occasion needs.
This was the first time I have given this company my business. The goods purchased were attractively priced, the order procedure on the computer was very straight forward, payment was easy and the goods were exactly what was ordered and they arrived safely, extremely well packed and astonishingly quickly, well done.
Although your own service was good, the delivery left something to be desired. When one pays extra for next day delivery, it's a shame the delivery company doesn't make the required effort. I stayed in all day, only to find an "unable to deliver as you were out" postcard in my mail box, so had to take the time to go to the depot the following day to collect.
My Swarovski crystal tea light holders I ordered arrived within a week of me ordering them and they were in perfect condtion when I opened the package.
They are really lovely,.
I would recommend ordering items from David Shuttle as the service and goods were excellant
I love my Swarovski Eeyore. The colours are bright, the detail is lovely and he really stands out on my fire surround. Everyone who comes into the room comments on how lovely he is. I would definitely shop with this company again.
Item was delivered quickly and securely packaged. Clear communications at every stage. Would use again.
I am so pleased with my purchase from placing the order to the arrival of my product. I was so pleased to be able to get Steam Boat Willie at a discount price and with free next day delivery was the icing on the cake. I will use David Shuttle in the future.
Everything about dealing David Shuttle was excellent. Easy to use website, good price, good communication, speedy delivery. The packaging was very good, using a recycled box but with a sticker on explaining the environmental aspect. After sales was great. Everything just as you'd want it to be. And very polite! At last a company with ethics.
Oh - there was even a little free box of two chocolates thanking us for our custom! Brilliant!
Ordered the product to gift to my wife on valentine day. It arrived on the day, and she is quite surprised and happy. Loved the crystal pendant. Only drawback is the delivery charges which is quite high. And there was no gift pack as well for which i have to spend another 5pounds if i wished for that.
Overall satisfied with product which made my day and my wife's as well.
I was delighted with my purchase- having googled the product I wanted this company came up. They undercut other sources, delivered expediently and I would have no hesitation about using them again.
The website was very user- friendly; the products were easy to browse through; the pricesare competitive; the product arrived, well-protected and before the promised date. I'm not really an on-line shopper, but I tried this out and was very pleased that I did. Thank you.
From start to finish my experience of David Shuttle has been excellent. Easy to use website, great feedback the status of my order and when it arrived, it was on-time and very well protected (important for fragile items like the one I ordered) and even included a litle extra present!
Really impressed with the service, would definitely recommend to others.
I broke one of my mugs the other day and wanted to replace it as quickly as possible. I went on line and found that David Shuttle had just the one I wanted at a price lower than the retail price in most shops, so I ordered it there and then. It arrived two days later wrapped in such a way that if a tank had run over it it would still have been in one piece. All recycled material as well. Excellent service, I would recommend them to anyone.
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