I broke one of my mugs the other day and wanted to replace it as quickly as possible. I went on line and found that David Shuttle had just the one I wanted at a price lower than the retail price in most shops, so I ordered it there and then. It arrived two days later wrapped in such a way that if a tank had run over it it would still have been in one piece. All recycled material as well. Excellent service, I would recommend them to anyone.
Easy to order, really liked the way of informing us when we were getting the delivery and sending out with the goods a little box of chocolates was a lovely surprise! We will be using you again for Emma Bridgewater items. Thank you!
I would definitely buy from them again. I love my dinner service and it was a good price. Thank you for the chocolates. They are a really nice touch!
Fast delivery and good communication of progress on order.
My only gripe would be the value offered by the gift wrapping service - nicely wrapped but the actual paper and ribbon was of a much lower quality than I would have expected and I was pretty underwhelmed - ended up unwrapping and doing it again.
We have just received our second Swarovski figurine order. As before, the service was excellent. The website is easy to use and it's clear which items are in stock. It's good to be able to choose the delivery day, be able to track the order and receive it on time. Apart from that, the prices are better than others too! Would happily recommend.
The service was excellent the delivery fast and the price was great would highly recommend
My order from David Shuttle was great - it arrived really quickly and I'm always a bit worried about ordering china but it was so well packaged, everything was in one piece and a couple of lovely complimentary chocolates as well!
Excellent service, arrived fast in perfect condition. Well packaged. Range of products available, even ones discontinued. Were recommended to me by Riedel themselves. Would use David Shuttle again
I wanted to complete my collection of Emma Bridgewater crockery. I've been saving up and buying a bit at a time. I stumbled across this website and couldn't believe their prices. They were even cheaper than when the high street stores have their sales, and even cheaper than Emma Bridgewaters seconds shop! Because it was such a good price I ordered everything I needed in one go! It arrived super fast and really well packaged. It even arrived with a couple of chocolates tucked away for me to enjoy as I unwrapped my goodies! I was kept really well informed by email from a confirmation email to an email informing me that my goods were on their way! 10/10 service. 5*s I can highly recommend this company :)
Very pleased with the service from D Shuttle. Full communication from order confirmation, dispatch and delivery and a delightful goodwill gesture included totally unexpected. A returning customer no doubt.
As above...am still awaiting delivery so terrible service
I was very impressed with the whole experience of ordering with David Shuttle. The service was superb with communication every step of the way and my products were delivered so quickly, it was amazing. Thank-you.
I have only shopped a couple of times with David Shuttle but on all occasions the transactions ran smoothly and I was delighted with my goods. I love Emma Bridgewater and to get it discounted always helps! All my packages arrived safely which is always a concern when ordering crockery. The small box of chocolates was a nice touch too. Well done and keep up the good work!
I've been buying Sabre cutlery for several years now - quite hard to find. A few shops stock selected pieces, but David Shuttle seems to have the whole range, which is brilliant. I needed a few extra bits and ordered them from the website - very quick delivery and as a nice surprise a couple of chocolates were sent too.
I ordered some lovely colourful Sabre cutlery from David Shuttle, having seen it in their Beaconsfield shop previously. On the website it says that they can supply all Sabre's products, which is a plus as I am fussy about which colours and designs I'm after and was quite specific in my requirements. I was a little disappointed to find that some of the items I wanted were out of stock - however, I WAS told this before placing my final order, which is fair enough. I went ahead, as I couldn't source the items from any other UK website and David Shuttle assured me that they would be sent to me as soon as they had come into stock. I was pleasantly surprised to find that they arrrived sooner than expected, well-packaged and with a complimentary duo of delicious hand-made chocolates! I have now decided I'd like some matching cake knives and wil be ordering from David Shuttle again. Excellent service.
I was very impressed with the service.very helpful lady took my order. I will be back in touch to buy another Lamp Berger, they are a beautiful and lasting present
I had not heard of David Shuttle, but when a glass ornament was broken during a house move, I searched for a replacement and found David Shuttle. I ordered the item on one day, and was amazed to receive an e-mail advising me the item would be delivered the next day. I can highly recommend David Shuttle from excellent and prompt service, and if I see another glass ornament I would like to add to my collection, I will definitely use this company again.
Thankyou for the speed with which my recent order was dispatched. I ordered in the morning and received my purchase from you the following morning. Excellent service.I have purchased several items from you in the past and always very pleased with the service provided. The chocolates are a very nice touch also.
From the moment I placed the order to the moment we opened the box, the whole experience was exceptional. The Emma Bridgewater Polka Dot set is gorgeous!
I ordered Emma Bridgewater items and was very impressed with the speed of delivery quality , packing etc. I`d definately shop with David Shuttle again now that I`ve discovered the huge range of Brands available.
It was also a very pleasant experience to feel I was a genuinely valued customer at every stage.
I had not come across this website before and therefore was a little apprehensive. No need. Experience was wonderful. I ordered and items were delivered next day. Thank you so much. I will definitely use this website again - there are so many gorgeous things.
As a customer ; I am extremely pleased and satisfied with the service that I had from David Shuttle . It involves everything; from online shopping and website facilities , delivery timing and the reliable service .I would highly recommend buying from David Shuttle to anyone.
Just want you want from Internet shopping, a clear easy to follow website, prompt delivery , curteous customer service but most importantly quality products,I would definatly buy again thanks to all your staff .
Our mugs arrived thoroughly wrapped with wonderful recycled packaging, the letter introducing the company and thanking us was lovely and the service was fast, efficient and great value. Thank you.
i would like to say how impressed i was with the service and with how quickly i got my item in perfect condition, cant really ask for anything more :) would definately purchase again especially with the token of choccies, what a lovely bonus :).
I ordered some Emma Bridgwater bits and pieces. Firstly, the items were very competitively priced. The order was processed very swiftly and I was dealt with in a very professional, friendly manner. The thing that stood out for me about this company was the customer service - it was fantastic, one of the best services that I have received in recent times. This company looks after you and takes care of you. Like many of the bigger companies, this company does not take your custom for granted. I really would recommend this company to others. It has a fantastic range of well priced stock, but also treats you in a lovely special manner. I will be using them again as I gradually build my upon my Emma Bridgewater collection.
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