Placed an order on 4th of November 2013, took my money, but no delivery since then. Wrote 4 emails, no response to them... I'm very disappointed, they used to be quite good, placed a couple of orders few years ago, they delivered within 7 days. The goods arrived from Hong-Kong. Now a VERY BAD experience. Don't use this e-shop....
The low price on the camera batteries seemed too good to be true - it was. No batteries and no response to emails except an automated reply saying they would be in touch within 24 hours. Needless to say I heard nothing. Luckily I paid using PayPal and was able to get my money back through them.
I ordered a battery charger for an old camcorder. After several emails, it arrived after 4 WEEKS!! No surprise to find it bore no resemblence to the one I ordered! I have now been emailing for the past 3 weeks to try and get either my money back, or the correct one!
I am beginning to think this is actually an offshore scam!!
They buy a load of absolutely useless chargers, get in £10 for each one, and hope that most people give up chasing them. They're possibly right!
I placed an order over a month ago for a charger, the money was taken from my account, i have not recieved the order and i have sent 3 e-mails to date and as of yet had no reply. Please avoid this company and dont get ripped off like so many of us have
I ordered a charger from this company, they sent a charger but wasn`t what i ordered, sent emails, eventually getting Ruth J saying she would send correct one, still waiting. Now opened dispute via paypal, hopefully get some satisfaction or my money back. Using paypal helps as all payments are protected.
I placed and order on 26th Feb 2012 for charger and battery for Canon Camera. They took my money straight away but almost six weeks on the order has not been supplied in full. They have not responded to many of my emails. I got an email from Ruth J saying sorry I may have to open a box and sent you the item.........but then nothing happens. I am still waiting.... My advice: *STAY AWAY - DO NOT BUY FROM DC-BATTERY *THEY TAKE YOUR MONEY BUT YOU MAY NOT GET THE ORDER *MY WORST ONLINE SHOPPING EXPERIENCE EVER. *DONT GET SCAMMED LIKE ME.
items arrived well before the stated delivery date and they were in perfect condition. The 2 covers were inside a sturdy cardboard box, which protected them from being damaged during delivery. The covers themselves are outstanding!! Perfect fit and extremely good looking! Happy customer here.
I ordered 2 batteries for a Canon camera. The price was very good and they arrived, well packed, posted in Dunfermline. It took about 10 days but it was just before Christmas, so that isn't surprising. I was a bit worried when I found no phone number on their web site and then I read this website and nearly gave up hope! But all's well that end's well.
I partly went through the order process and was just about to change my mind when the phone rang, it was dc batteries saying they were in Doncaster and would process the order a.s.a.p. I ordered through them and have not been able to contact anyone since. the batteries I ordered were for timers in two old persons houses. I will go down the line of reporting the theft via the OFT but if anyone reads this do not use these people. I wish I could rate them zero.
Ordered a battery weeks ago & no sign of it. Payment went out of my account the next day. I've sent them about 10 emails & I get the automated response saying someone will contact me but no one ever does. I've asked for a refund but have not received it.
I've now reported them to the Office of Fair Trading as this company needs to be looked into. Don't use them.