I bought a white knight gas tumble dryer in June 2013, It worked OKAY for 3 months there after a problem occurred, so I called cust. service along with 2 emails without any response what so ever, no courtesy call back or automated email to say they have received my complaint of problem! would and will not buy from them again or recommend them to a friend!!
I've just joined deals4u on Facebook they offer everything from washers,fridges to dryers,& vacuum cleaners. Plus they have been having some great giveaways (people are winning shiatsu massagers!) I would get yourself over there asap! The page admin are so helpful,always respond to questions and try to get everyone involved with mini quizzes I've been having so much fun give them a like and see for yourself :D
Really enjoying the facebook posts...very quirky and the competition prizes are very appealing! Haven't won yet, but I look forward to more chances to win:) I appreciate the content of posts...they are fun and relevant and don't clog up my newsfeed, unlike some other business pages! I'm glad to have found deals4u on facebook as a means to access the website. I have since ordered myself a new vacuum cleaner which my wife is delighted with lol
I had ordered a Bosch Oven, delivery was quoted within 7 working days which is reasonable for the size of the product (postman would look awfully funny, carrying this down the road) price was the best around and was kept informed throughout the process. Customer Service was great and delivery went smoothly. Will definately use again - no question.
Must give praise to the deals4u team for their outstanding service. Ordered a tumble dryer online and it was delivered within 3 days and is brilliant. Delivery company phoned me before delivery to advise day and time and it was delivered exactly when they said it would be. Best price I could find as well so I am a really happy customer!
We bought a dishwasher from Deals4U and washing machine on the same day from another provider. The washing machine was delivered with in 3 days of my order, yet the Deals4U dishwasher took considerably longer. The day after the machine was finally delivered we went on holiday. Once we were back we booked a plumber to install the machine. He took the wrapping of the machine and realised it would not fit our kitchen due to our drainage pipes. The machine was never even moved from the spot the delivery man left it, we simply removed the protective wrapping. As we had then missed the ridiculous 7 days return window from Deals4U, they said we had to pay £40 to have the machine couriered back to them and once they have recieved and inspected it they would take between 25%-50% of our sales price claiming it could no longer be sold as new. This is very poor customer service, 50% of £540 product is a serious penalty. We offered to buy our replacement machine from them to see if this would improve our position, but they were not interested. I would not recommend them to anyone so be careful.
Bought a Dimplex heater for my mother and deals4u couldn't have been more helpful. They arranged the delivery with her and made sure that she knew how to work it. Brilliant customer service and a joy to deal with! Would highly recommend them.
I ordered a Belling table-top oven from them and received an email stating that delivery would be in 7-10 days. After much chasing the oven was eventually delivered after 4 weeks. Their customer service staff were polite and gave the impression of being helpful but seemed powerless to progress the order. I would not deal with them again.