I have ordered from Debenhams online a number of times and have never experienced a problem. The items have always arrived on time and as described. We also used them for our wedding list and the local store, noting that we had ask for and been given a suitcase - called us and asked if we would like it earlier than the wedding in case we wanted to use it for our honeymoon - as all other items were being delivered after we returned. What fantastic customer service!
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