Debenhams reviewed by

Birmingham, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very poor service and never received my fridge!!

Bought it last week and said would be delivery today so took a day off. Driver called in the morning but nothing come through. Tried to call customer service, said the item been returned and payment will refund due to the person at the address said they never bought this. THEY SENT TO THE WRONG ADDRESS!!! They asked me to reorder it again online and disagreed ask the driver come back!!! Refund will need at least 5working days and item sold out !!!!!!!!!!!
Update: they deducted delivery charges from my bank refund. Awful! I have to pay for their mistake! Also haven't received my gift card refund after 10months! The worst service ever used!
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