I ordered some interior striped fabric from deckchairstripes.com for the first time last week. i was really thrilled to receive it the next day. Quick service! The fabric was lovely and perfect to make curtains for my daughters bedroom. I think i'm going to be back on the website this week to buy the gardening gloves for a mothers day gift, they look perfect!
I was so impressed! Rang up for some advice on deckchair fabric, and a young lady called Paula talked me through the whole procedure. Not only that, she processed the order while I was on the phone as I needed it to recover a deckchair straight away (last minute birthday gift!), and it arrived the next morning. Full marks!
Company supplied me with cushions that they stated measured 40cmx40cm. When they arrived they only measured 34cmx34cm. I sent them back at my own expense, they then refused to refund postage stating that the cushions are 40cm square or 40x40cm and that this measurement refers to a diagonal from corner to corner!!! This is obviously nonsense and a lie, why describe them as 40x40??
When I phoned them they claimed that the cushions are only 40cmx40cm when unfilled.
The quality of the goods was very poor as well. The customer service absolutley disgusting.
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