Decks reviewed by

London, GB

32 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ok, but service not great.

I ordered a set of Skull Candy headphones for my nephew and needed them the next day. I rang them straight after to ensure that this happened after paying the extra shipping costs. They were rather slow in confirming anything at all and told me I had to wait until they printed out the orders. I never heard anything again, even after chasing them later the same day (about 6 hours later) and the good arrived 2 days later. Not overly impressed after paying £ 5 for delivery and not getting them when needed.
    Decks
    TrustScore 9.1 / 10
    590 Reviews

    Reply from Decks

    Hi Philip,

    Sorry to hear you've had that experience, we have been improving our sales and after-sales service actively for the last 6 months, so it definitely should be better now! £5 is what our courier service charges us for delivery, normally it's next business day, however in some rare occasions it can take up to two business days, depending on the area.

    Best Regards,
    DECKS.co.uk Team
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