Deep Blue Dive reviews

Deep Blue Dive reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
629 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

mares volo fins

2nd time purchased goods from site excellent choice sales are excellent
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

They have the stock

They have the stock an easy web site to search on and fair prices to match
many thanks
Tom
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great company to buy from

My first order from Deep Blue. Great communication, very quickly dispatched and delivered. Will definitely use again and have recommended to many of my friends.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

AWESOME COMPANY

Great T-shirt, Fast Delivery, Came with a catalogue will use again, highly recommended Very pleased with their Service, Thanks A****
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service quality product

Received my Bad Boy Gum shield in next to no time with a catolouge to buy more quality products thanks will defo use again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazing!!!

*.*.*MANYº¤ø,¸¸,ø¤ºTHANKSº¤ø,¸¸,ø¤ºA+*.*.*

:) There is nothing more to say! :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent

Would highly recommend to anyone. Great price, service and product
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Extremely unhappy with a purchase.

About 3 weeks ago I placed an order with deepbluedive for a mask, snorkel and some other accessories.

16/04 - Order placed
17/04 - They contacted me and told me that the snorkel was out of stock and would like to know how I wanted to proceed with it.
17/04 - I replied, picked another snorkel and asked for instructions to pay for the extra balance for the snorkel.
18/04 - Received an email asking me to call or email CC detail
19/04 - I replied to say that I would prefer to use paypal instead of giving out CC details on phone/email
20/04 - Credit memo received without any explanation
23/04 - I replied to ask what happened with the order
23/04 - Received an email saying that the order has been dispatched without the snorkel and the missing item has been refunded
30/04 - Sent an email asking for the tracking number because I still haven't received the order
06/05 - Sent another email to ask for an update
07/05 - Received an email saying that the order was refunded in full because it's showing as potential fraud from sagepay

There was no attempts to resolve the issue and the communication after an issue happened was insufficient. They even sent me an email to say that the order has been dispatched at one point while it never happened. As I was paying with a different currency the refund has costed me some money due to the currency conversion.
Also, If they have communicated that information to me earlier I could have bought some gears from elsewhere to use on my diving trip next week.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolutely superb

Excellent service.prices very competitive
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quick and with good customer service.

The product that I wanted was out of stock but they contacted me quickly and we organised a suitable alternative, which was despatched straight away. Pleased with their service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Phenomenal service.

Have been a customer for a while and never have been let down.Excellent services and really good prices!Thumbs up for the Deep Blue Dive personel...keep on the good work!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great support - fast delivery

I am moving to the Philippines and wanted to purchase my dive gear in the UK and ship it there. I searched for a long time on the internet to find the best package deals and Deep Blue Waters came out on top with every search i did. I have some questions about compatibility of certain regualtors with Nitrox mixes and they went and found the answers to my questions.
I made my purchase of reg, octo BCD, console, fins and boots. They arrived within 4 days, well packed and are now sailing accross the ocean to be used in the clear blue waters of the Philippines. I would highley recommend them for price and service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

good customer support

I have ordered this Reebok wrist weights for my girlfriend, but instead I have received the dumbbells . I have contacted them via e-mail, and the next day they sent me the correct item.
I would definitely recommend them, and most probably use them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Phone order service excellent, but web page kept crashing.

Probably just an IT issue.Tried to order an item on the web page several times. Got as far as the confirm order page and when tick accepted the terms and conditions box, the confirm order box kept vanishing. Tried to place order three times. Gave up and phoned the order in directly. They had my details from previous orders, and processed the order without a problem. Item arrived in two days.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Top quality service and competitive prices

Recently bought a Northern Diver divemaster suit from this site, a whole £100 cheaper than my local supplier quoted. Original suit was too long (my own mistake with the measurements), replacement was very quickly ordered with no questions asked and arrived within a week of calling to say I was returning the original suit. Very pleased with all the extras - hood, repair kit, carry case - that arrived with the order. Would recommend Deep Blue Dive to others and will be using the site again. Extra bonus for me was that they are a part of easyfundraising - that drew me to the site in the first place.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very trustful company, with very friendly and professional people behind computers and phones!

Dealing with DBS is a very easy , fast, professional and informative experience. Since you start placing orders on their web, everything is very well done, pictures are very accurate, stock is always up to date, responses by phone or mail are fast and professionally well responded. Customer service is top notch. Andy is very professional and accessible person.
I will keep buying from DBS and I would recommend it to anyone looking for THE place
for buying their MMA "stuff".
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good service and timely delivery!!!

Received the watch timely. Good service and highly recommended.

Deep Blue Dive Details

About this company

Visit Deep Blue Dive

Contact information

Call us on: 0191 2536220
We live here: 55 Marden Road
NE26 2JW Newcastle
United Kingdom

Category

Deep Blue Dive is ranked 6 out of 14 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.