This is the first time I have used this company but I am really impressed by the speed of handling and delivery of my item. Two days from order to wearing item! I also ordered their brochure separately and it came with the item as part of the delivery - organised!! Well done Deepblueshooting.com
I only found Deep Blue recently through a Google search, but in the last 2 weeks have purchased 2 items (Grubs Boots and Deerhunter Poncho) and have already recommended them to a friend who intends purchasing the same boots from them as soon as he gets chance. Their product range is excellent, their communications are great, delivery is swift and secure and I'm sure that I will become a regular customer. 1st Class Company whom I have no reservations about, what so ever. I'm very happy that I found them. John Taylor Elslack (Skipton) N.Yorks
I ordered a Brattonsound for next day delivery. Website stated that they would be in touch if there were any problems with the order. I heard nothing via email or phone. The cabinet did not arrive. I spoke to Phil at Deep Blue who gruffly told me it was coming direct from Brattonsound, (in other words, not his problem). He offered no refund for the failed next day delivery. Not unreasonably, I asked that he find out when I could expect it and get back to me. I heard nothing so I phoned him at the end of the day for him to blame Brattonsound for not getting back to him. I immediately contacted Brattonsound myself and resolved the issue. Don't let Deep Blue's keen pricing lure you in. Avoid them unless you're in no hurry and you enjoy being spoken to like s**t
Ordered a Brattonsound gun cabinet,according to website they would advise if any delay in dispatch,nothing! sent email to check eta no reply,sent another got reply to say were looking into it,and hopefully cabinet would be sent the next week.I emailed again to find if being sent from manufacturer no reply!eight days later item sent from manufacturer hope to get it soon,were my requests unreasonable?I dont think so,better communication would have made me a much happier customer.
bargain price, super fast delivery, ordered my item at 3pm recieved it next day at 11.30 am, also the item i recieved was top quality,will definately be shopping with deep blue shooting again thank you!!!!!!
Ordered a pair of binoculars on 1st July and at 1st Aug was still waiting, having chased up twice, being told they were waiting for the supplier to send more. At no stage was I emailed with an update until prompted when I requested a 2nd ETA. Was offered a chance to cancel the order but figured by the time I'd cancelled, re-ordered with someone else and waited for delivery, I'd be best waiting. After the 2nd time of chasing, to be told yet again that they were waiting for their supplier to send stocks, I asked for their suppliers name and checked with them to see what the problem was. They said that the goods were a discontinued line and would not be supplying Deep Blue with stocks and said they could not understand why that line was still being advertised if Deep Blue had no stocks of their own. I've since cancelled my order, walked into local store today and purchased similar binoculars off the shelf.
3 litre 300 bar air rifle filling kit purchased. Can't fault the service, the order was placed on thurs afternoon & it was delivered on fri afternoon. I had an order confirmation email almost straight away with a link to DHL to track the parcel. I was amazed at how quick the delivery was, especially as it was free postage. My only moan is about the product itself. While the quality of the bottle & fittings is excellent, the filling gauge on the bottle has too broader scale to do an accurate fill of your rifle, with only 50,100,200,300 & 350 bar marked. My rifle is supposed to be filled to 190 bar, but the gauge is marked with such a broad scale that you just have to back off the filling tap just shy of the 200 bar mark. It is a cheaper kit than others i've seen but not by much. I kind of wish i had paid the extra for a kit with a better gauge.
I bought some gun oil from deep blue shooting. They took 2 weeks to dispatch!! When you have 2nd class Royal Mail delivery you would think your items would be with you 5-7 days after payment. Not with these people!! I also emailed them and still waiting for a reply after a week!
First and last time that i will spend my money with these people!!
The price, speed of service and fact that the correct item was delivered means that I can only say thank you for an excellent service that I could not fault. A huge improvement on recent dealings I and family have had with the company that made me hesitate trying again despite the excellent price of the skeet vest. Keep up the new quality of service and I will certainly start recommending you again.
I placed the order after close of buisiness on Tuesday, I received a confirmation e mail on Wednesday confirming the order had been dispatched and I received it on Friday. You can't ask for better than that. Would not hesitate to recommend.