Dell reviews

Dell reviews

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2.3
from 0 - 10
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DELL HELL

My Partner had a Dell Laptop, it was the worst one he has ever had, he spent weeks on the phone to them, and them to him, sometimes for hours on end, and to no avail the problems just couldn't be resolved, it wasn't a cheap laptop, he ordered it on line, and configured it to his personal spec, but in the end after 6 months he ended up sending it back for them to sort it out and when it came back exactly the same, he gave up and purchased another make, I can say the replacement Sony has been no trouble at all.

I have had Dell equipment in the work place and they have always had lots of probllems, not worth the money, or the time you spend sorting out the problems
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Terrible customer service

Terrible customer service. I was passed from pillar to post and no-one seemed to care for me, my business, or Dell's reputation.
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Great CS & hardware

I love dell laptops, I have a HP at the moment for work and wish it was a dell.

In the past when I have had problems their support has been excellent
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Fantastic service

I ordered an Alienware M14X laptop, these are assembled to order in China and I received it in 7 days, and that was when it snowed! I couldn't be happier with my purchase and everyone I spoke with was very pleasant and committed to providing a good level of service even before I had made the purchase.
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Given up on them now

Back in the late 90's early 2000's Dell laptops where built to last and provided value. Now they are expensive and cheap quality and you'd be lucky if they lasted 3-4 years!
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Top products!

The customer services are very helpful & prompt in responding.
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ghastly company

I kitted my office out with Dells on the advice of my IT advisor. They are slow, dated and prone to component failure.
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PC's are good but....

If possible reformat it as soon as you get it. Dell, like many other big companies, have a tendancy to fill your new computer with resource intensive crud that you'll never use! You'll find that by uninstalling (or reformat if you are competant) you'll gain another 10%+ from your new PC!
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Too Expensive

Bought a laptop off them. £1500.... Money most definately not well spent.
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Good for laptops

Bought 2 laptops over the years and pleased
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Good products, bad after sales service

Terrible experience, will never buy from them again!! This is the third Dell I have bought but the first dealing with Asia. Never had a problem in the past when dealing with Ireland, now it is just a farce, even had an engineer call me that couldn't speak English!!
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Great Customer Service

Had a great experience when buying my studio 1556 laptop. Explained to the online person what my budget was and what I should get and he sorted everything out for me and sent me a link. Couldn't ask for better!
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Great Computers

We have owned two Dells here, purchased over the past several years. They have been steady, reliable workhorses for both home and the office. In checking prices against competitors, Dell has been cost effective for our tight budget, yet has not compromised quality.
Customer service has been professional, friendly, and actually helpful as we have faced technical issues over the years.
Thanks for your faithfulness, and committment to excellence.

Keep Smiling!
Jesus is Lord!
Chris Walsh
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Great

I have had problems in the past with other good named PCs, but since purchasing a Dell I have never looked back, they give excellent service , i have even replaced a DVD Player Burner unit following their instructions given with parts, it was so easy and I know nothing about the workings of PCs etc.
I have had my Dell for 4 years now and it is used 8 hours a day every day.
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I liked Dell until I contacted their online sales

Once you log on the sales person tries to give you their personal email address, and hounds you to buy from them. I liked Dell but since the time I contacted their sales team online, I've felt uncomfortable dealing with them. They could also work on one charger fits all on their laptops, yes, it can be done, no, they are lying if they tell you otherwise.
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I love my Dell computer

I've owned a Dell for about 7 years now and think it's a great product. Easy to install and use.
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Very Good and Solid!

I purchased DELL laptop 6 months ago, and the process was very smoothly and satisfying. Super products and service! Thank you!
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Rock bottom service

I had the mist horrendous service from Dell with rude staff and no flexibility. All down to their website order being incorrect. I think they go out of their way not to listen. Would never use again, ever.
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Good Drugs

The tech put a bundle of heroin in my sub woofer that I order. good looks on that shit, I got high as hell.
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100%

GREAT SERVICE ,GREAT PRODUCTS AN AFTER SERVICE WHICH FOLLOWS, VERY HAPPY WITH DELL, GOT THERE STUFF RUNNING 100% NOW .JASON

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www.dell.co.uk Details

About this company

Dell UK provides customised computer technology solutions and services to businesses and home consumers. Visit Dell UK for Laptops, Desktops, Monitors and Printers.

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Category

Dell is ranked 338 out of 344 in the category

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