Love the furniture, only downside was the delivery guys who almost gave up putting the sofa through the door (although i knew it would fit) and was not very professional. I however would recommend this company and thier products.
We looked a long time to buy a suite for our new house and were drawn back to Denelli website. So we went to visit and were really impressed with the quality of the goods. Had a long wait and the suite is expected in the morning. So the wife is very excited.
Although I live in Newcastle I happened to be passing their only showroom in the UK, unfortunately they didn't have the sofa I was looking for but it gave me a chance to see the quality and discuss my options with them. It's always difficult to choose a sofa when you've never seen it but every other part of the process was painless. They kept me updated throughout and the quality of the sofa is great, although it is a little hard. Overall a great experience, but if you can definitely see and try before you buy.
Ordered my sofa in July with an 8-10 week delivery, received it 15-16 weeks later. Although the delay was not Denelli's fault (it was due to a fire onboard the container ship) the communication i got on my delivery was awful. Not once did Denelli call or e-mail me to explain or discuss the delay. It was a constant chase from my end. I had one awful experience on a phone call speaking to a member of staff (the Director's brother)!! After quizzing him on the information regarding my delay he told me "just be quiet you are annoying me now.". I was disguested and this act alone has left the company name Denelli a bit of a bad taste in my mouth. I have never been spoken to or indeed have spoken to anyone like that before, especially someone that has thousands of pounds of my money. However once i received my sofa i am delighted with it and the quality is certainly very good. It is just a shame one exceptionally rude person has brought my review right down. I was also promised a free leather kit for the problems which i have never received!
Time will tell but after a few days I'm pleased with the quality of my Capello corner sofa, seams are nice, frame is heavy and sturdy, cushions are very firm ; hoping they soften a bit with time whist keeping their shape and it looks great ! I selected a dark grey velour 1024-15 based on a sample the size of a thumb nail. This fabric looks different dependent on light in the room. In brighter light my grey turns to a grey blue, which I don't particularly like because nothing is blue in the lounge! In dull light it's grey. If you can see a larger sample or a sofa I recommend doing so, these silvery fabrics are contemporary but appear different dependent on light. Of course same applies to buying a sofa from anywhere. Buying expensive items off the internet can be daunting, I feel - so far - I have very nice Italian style sofa at a good price.
All sofas are available in all colour/material combinations, unlike what is offered at the large furniture retailers. Ordered a couple of sofas after looking up online and visiting the showroom/warehouse. Took exactly 10 weeks from order to delivery, as advertised.
I took a chance and ordered my large hemnes sofa unit from the internet without seeing it or sitting on it as the picture of the sofa looked amazing. It was the best purchase I have made, delivery was one week early, the sofa looks amazing and more expensive than it was and it is so comfortable. I would highly recommend Denelli they produced everything they say they would and more, also the staff are very friendly and easy to contact.
This rates as the best lounge suite in 30 years that I have ever purchased. Is more expensive but worth it. The Italian soft thick leather upholstery is an experience in itself
We went to denelli show room to choose the products by seeing on real.
The quality and the manufacture were simply fantastic, and we decide to place an order.
We received the goods (lazio sofa and artistico table) at the date we asked. Simply amazing, and the service gave us by Ajay (the director) was very good.
Next purchase will be at denelli for sure.
We ordered the Nemo sofa believing it was coming from Italy, after 10 weeks we called and were told it was in customs as it had come from China, this made us slightly annoyed and we questioned the quality. On the 11th week it arrived and thankfully we are very happy with it, the build quality seems good, and apart from the odd minor nick in the leather (which I assume is from barbed wire in the cattle fields) it is a very nicely designed sofa, for a reasonable price.
Great buying experience, fantastic product. Thanks
Amazed at the quality and style of this sofa - but be aware takes 12 weeks to come but worth the wait - every visitor to my house remarks on how beautiful iit is. Wouldn't hestitate to buy anything from Denelli - service great - delivered as arranged and packaging etc taken away Thank you
We were looking for sofas for over 2 years and when we went to some of the well known suppliers, the price and quality was not there. Coincidentally, I found this company on the internet. When we sat on the sofas they were all extremely comfortable. They look very modern and different from the 'boring' look. I would highly recommend the quality of the sofas. Their after sales service is top notch too. They really care about their customers unlike some other companies out there. The sofas look fantastic in our room and have been commented by many people who have visited us.
Anyone buying from this company will not be disappointed.
The sofa arrived after 12 weeks rather than the 10 that was promised. The sofa itself is lovely however the very very small fabric sample that we were given to choose from mislead us a bit because the sample looked brown but sofa is more gold. It was a shame we couldn't see a bigger sample considering we were ordering a 3.5k sofa without seeing it!!! Still it's still lovely just little disappointed on colour.
These guys genuinely are 10/10. Sofa came and had been slightly damaged in flight(leant on side dinging it in) so as we wernt happy they paid for a replacement with better matrial and its been 10 months now and it still looks brand new. Very happy.
Good commercial price, order correct, packaging protected the goods perfectly, just ordered elsewhere a sideboard packaged poorly all damaged now have to wait another 12 weeks, so very pleased all in perfect order, arrived one time,, delivery on the right day. Good people to deal with, would buy again as a returning customer. Would recommend.
After visiting the high street stores and searching for our perfect sofas for months, we found the Denelli website.
We were sceptical about buying our sofas online, but were re-assured once we visited the Denelli warehouse in Milton Keynes and met the team.
They made arrangements to stay open late for us as we drove up from London after work, and we left feeling no pressure to buy. All the items on show looked exclusive and expensive and we were pleasantly surprised to find our perfect sofas were within budget.
Placing the order and making payment were hassle free and the delivery timescale was accurate, with no delays! We had our sofas delivered to a London address and received a phone call as soon as they arrived at the warehouse asking if they could deliver the next day.
We love our sofas and couldn’t recommend Denelli highly enough!
The sofa is lovely and comfortable but the service was not good. The delivery date was not accurate and it was difficult to arrange. This was just the start. Once it arrived, the courier (a different company) significantly damaged the new wooden flooring that had been laid which cost around £350 to replace. Denelli denied any responsibility but contacted their courier company who also didn’t acknowledge any blame and from start to finish. The experience was dreadful. The courier company did drag the sofa but the base of the sofa was also not adequately protected and whilst both companies were at fault, neither were prepared to admit it. After a ridiculous amount of wrangling over four months, they agreed to compensate under half of this amount. Overall a very poor experience.
Wasnt sure about ordering a sofa on the internet, so decided to visit them in Milton Keynes to see if they knew what they were doing. They do ! dont hesitate to deal with them they are one of the good guys
We have purchased a number of items from denelli over the last few years, their furniture designs are not something you would find on the high street making your home standout. The service we receive is very professional, meeting all timescales promised with the highest quality furniture I have found.
At this point I purchase my furniture mainly from Denelli. Whether I am looking something bespoke or a furniture within a specific budget the sales team always manages to find a great solution. While their prices are very reasonable the quality of their product is as good as it can be and you will not find such furniture unless you visit a high end supplier
We are very happy with our sofa, the quality matches others we've seen from designer brands costing more than double the price. The leather, design, and build quality are absolutely first rate. The whole buying experience also went very smoothly, and even altering the configuration of the chaise a couple of days after placing our order was not a problem. The sofa arrived within the expected timescale, and delivery was conveniently arranged to suit me.
Denelli at the moment seem a relatively smaller company, but I mean that in a good way, in that they can devote a lot more attention to you than the larger chains. A couple of times I called up to check on progress and the director remembered me, so I didn't even need to quote an order number. Having dealt with some companies where you speak to someone different in the call centre each time, and get passed from department to department, you can appreciate this service much more.
Overall, a first class product, keenly priced, and excellent service!
We were looking to buy a large sofa for our lounge and did the usual trawl round the high street retailers - nothing inspiring or stylish. So onto the internet and stumbled across their website and found the really striking Rome corner sofa. Now, like many, we were nervous about buying a high value item straight off the internet, so went up to the depot in Milton Keynes. Immediately it was obvious that these guys really know what they are talking about and took the time to understand what we wanted without any hard sell. Sofa arrived on time and is absolutely stunning. Cant fault the quality of workmanship and the full grain proper Italian leather is top quality too. And for this quality, prices are very reasonable.
So if you are looking for stylish, high quality sofas and furniture without paying ridiculous high end retailer prices from people who care and understand customer service, then look no further. And we've now just ordered the Scacco coffee table!
Thank you, Vishal.
The team at Denelli were extremely attentive and helpful from the beginning. It's always a little worrying buying goods over the internet - particularly scary when the item is going to cost a fair amount of money, such as a sofa. We also had the added disadvantage of living overseas, so couldn't just pop by the showroom for a browse. However, when I first called, I had a really helpful conversation; the leather samples we received were great and helped us to choose exactly what we wanted and, during the decision making process, Tarunn sent a number of photographs of the furniture I wanted to give me a better idea of how it would look in real life; he was also very helpful whilst patiently answering my many questions! Sofa arrived when they told me it would and was really well packaged. I would definitely recommend Denelli Italia to anybody looking for good quality furniture at a great price and the confidence of buying through a competenet team of people. Thank you!
We were browsing the web after visiting numerous furniture stores (and leaving disappointed) when we came across Denelli. The website is very well set up and could navigate around easily, the only problem being deciding on a sofa!!!!!
After lots of bickering about choice of sofa we settled on the Palermo corner suite the only problem being my husband would not buy a sofa without seeing it first.We phoned the office and made an appointment to visit on the 5th of November 2012 and after a three and a half hour journey arrived at Milton Keynes. The team were friendly and very helpful. They also left us to have a good poke around chosen suite and there was no hard sell!!!!
We ordered with lots of extras and was very happy with the way we were treated and the great deal we got!!!! We were told delivery would be the first week in January 2013 and true to thier word it arrived last Thursday. It was packaged in foam then cardboard and then each piece individually bagged!!!!!
It was very easy to put together (almost a a hook and eye system) and looks amazing in our home. Everyone who see's it says WOW!!!!
Don't be put off because they are internet based and only one depot in the country, we cannot fault the service, the quality of the sofa and overall wow factor!!!! Thanks guys...
I'm the kind of person who, before making a purchase, researches that item as far as possible. I scour the internet, reading reviews and checking prices, making sure that I can find the best product at the best possible price. This held true when we needed a new sofa for our lounge.
DFS are probably the only real high street sofa retailer now, but their designs are mainstream and frankly, boring. They also work out more expensive than Denelli did. We did the usual walk around DFS but nothing really stood out - we could have 'settled' for an average looking sofa but I'm not the kind to settle.
Spending a lot money over the internet is of course going to give anyone reservations, and I'm no different here. I spoke to the guys at Denelli and went to visit their warehouse in Milton Keynes. The physical stock range at the warehouse isn't huge but it's enough to get a good appreciation of the products, and gives you confidence that this is a real company and not just some small startup that could disappear with your cash. The range available online is good and the style of sofas they offer is something you won't find at a high street store.
OK enough about the company, no issues there. The product itself that I wanted was the Navelli sofa but it was a little small for my needs. No problem: the Denelli guys simply asked what I wanted and were able to build up the separates into exactly what I asked for. I added in extra headrests and upgraded to the best quality leather. And they re-priced accordingly, still at a very competitive price.
The timeframe quoted for delivery was just 8 weeks ... compared to 12 to 14 weeks that other sofa retailers might quote. They were able to tell me exactly on which container and what date the sofa would arrive. Delivery was through a partner company, and very helpful there were too (for a few extra £ they moved my old sofas to different rooms).
Seems like I've written a lot so I'll stop here. Suffice to say that Denelli are a trustworthy company, looks like family run and certainly very helpful. Reputation is key in business and they have an excellent one in my books. Everyone who has seen our sofa has commented on how great it looks and asks where we bought it from, and I have no reservations about recommending Denelli.
I read the reviews before I visited the Denelli premises in Milton Keynes. The staff were very helpful and the sofa samples gave me a good idea of what I wanted.
I would highly recommend buying sofa's from Denelli.
Having looked eveywhere for decent sofas, we stumbled across Denelli. The website looked good, so we decided to visit them. We visited their warehouse/showroom and Tarunn helped us immensely with computer aided planning of our sofa units. There wasn't any hard sell at any point. In fact, Tarunn encouraged us to go home and think about the sofas. We decided to place an order and were told to expect delivery in 10 weeks. As promised, the sofas arrived within the 10 week time frame.
They arrived securely packaged and the delivery men were very helpful and obliging.The sofas are made beautifully and the leather is of high quality.
We highly recommend this company. They are efficient and service is impeccable.
I needed a new sofa for my living room before Christmas and looked everywhere online. I looked at many of the 'usual' household furniture retailers online who also had showrooms and literally could not find anything contemporary looking, that I liked. I expected that if I wanted to get a quality Italian designer leather sofa that the price would be astronomical.
Then we luckily stumbled across Denelli Italia, online. They offer high end furniture at great prices and they just so happened to have an amazing 2 & 3 seater leather sofa in clearance. The friendly staff showed us around their showroom a Friday and they delivered it the next Wednesday. Their delivery team were also friendly and helpful and the sofas were packed in special padded thick sofa bags to avoid damage.
Better than any sofa warehouse or furniture store I have been to. I will definitely be buying from these guys again and highly recommend checking them out online, giving them a call or going to their showroom if you are after high quality, contemporary furniture at great prices.
I have been looking everywhere to find the perfect sofa in every store, but couldn't find anything I really like the one I liked was very expensive!
My sofa looks amazing and it's a really good quality for the price.
We are spending hours watching movies now.
I defenitly recommend danelli 10 weeks to receive it but really worth the wait.
To reply as a company, please log in to your business account.