DE Photo reviews

DE Photo reviews

Excellent
9.5
from 0 - 10
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Review by confirmed purchaser

Good quality and pleasing gifts.

First time I have used DE Photo. My grandaughter was at a Training School. On her graduation De Photo took the photo's for the course graduation. I could not have been more pleased, they were extremely good and very reasonably priced with many good ideas for gifts etc bearing the photo of your choice. I would recommend their work to anyone without hesitation.

Regards

J Biggs
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Review by confirmed purchaser

Fantastic action shots that you cannot beat.

We have ordered a few footy shots over last couple of years and they are all clear, excellent photos. Will always highly reccomend you. Thankyou
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Review by confirmed purchaser

Awesome action shots of my son and great service/ value for money.

Quality set up all round. Getting photos on the day was superb. Would recommend this company to anyone for events. Quick and easy website to order extra photos and in top quality frames at a great price. A+++++ :) :)
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Review by confirmed purchaser

fantastic footballers

I found DE Photo an excellent website to order from. It was easy to find your way round and to find exactly what you wanted. Once ordered I recieved my order well packed within 3 days. I would recommend this firm to anyone
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Review by confirmed purchaser

FOOTY FUN!

The photos are fab,really clear and all the boys look great
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Review by confirmed purchaser

great photo and service

great only being a bit cheaper would improve rating further as quite expensive when p and p added.
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Review by confirmed purchaser

Thoroughly professional, but at amateur prices.

The order came quickly and they even took the trouble to check the spelling of the heading that I had written.
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Satisfaction not 100% guaranteed

At many of the sports events the pictures are taken by DEPhoto. You can view and buy the prints onsite in their tent or you can afterwards view and order them online.
I have purchased several from the onsite tent and on those occasions knew exactly what I was getting and have always been satisfied with my purchase.
However please be careful when ordering online. The previews are not clear and have a watermark over them and once you order the fine print states you have no comeback.

My personal experience is that I viewed the pictures online and since I was not sure about sharpness I asked the question via email. I received a very friendly reply stating that indeed the picture I was interested in was out of focus but that another one was correct. Based on this I proceeded with ordering a CD of among others, the picture DEPhoto suggested. Upon receipt I noticed that the picture was in my opinion not sharp and contacted DEPhoto immediately.

It appears the customer is not always right as I was duly informed that DEPhoto disagreed and therefore I was stuck with what is in my opinion a useless image.

I expressed my dissatisfaction given that they state to have a "100% satisfaction guaranteed" policy. Only then did they offer me a 20% discount on my next purchase which expires in Sept. In effect this means that I have to buy at least £50 worth of pictures during the summer break when my kids have no sporting events... I again expressed my dissatisfaction but have not heard back from them.

I have not checked if “Distance Selling Regulations” are applicable. This would mean that my statutory cooling off period of 7 days is being ignored.
However since the financial loss is only £10 I can’t be bothered to pursue this avenue.

Nevertheless I wanted to share my experience. Next time you want to order from DEPhoto please be vigilant and make double sure you know exactly what you are getting before ordering. It might just save you a tenner or two.
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Review by confirmed purchaser

Excellent service providing a high quality memento of an important event.

The quality of the photographs is exceptional. Clearly the photographer has a lot of experience as she managed to get excellent shots of all the children involved. It was very convenient to be able to purchase the goods on the night and then the Internet link ensured that other products could be ordered if required. A jigsaw I ordered was delivered very quickly.
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Review by confirmed purchaser

Very good quality and service

Very pleased with photo and easy to find
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Review by confirmed purchaser

Amazing photos, professional service, happy customer!

I was delighted with the photos on the website and they were even better when they arrived. We all loved the format of the photos - the only small concern was the conversion rate from sterling to euro - it made additional prints too expensive! All in all though was delighted with DE Photo and would glady recommend them !
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Review by confirmed purchaser

Easy to view easy to buy

DE Photo provides a good service. Pictures of young peoples' events are only accessible with a password. The photos were easy to view, select and purchase. The despatch was not the fastest but the photos arrived safely and in a good card envelope to protect them
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Review by confirmed purchaser

Very quick and excellent service

ordered online which was very easy. Ordered late Monday night and the photo was delivered on Thursday.
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Review by confirmed purchaser

Services professional and Outstanding

So far I have made 2 orders with De Photo and have been over the moon with both orders. Fast and efficient and reasonably priced service, definately continue to use and recommend to others
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So good I'd do it again!

Good product range. Good service. Very pleased with items ordered.
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Review by confirmed purchaser

EXCELLENT SERVICE RECEIVED FROM DE PHOTO

Great service, prompt dispatch of the photos and fridge magnets. The the quality of the photographs are excellent. I could not have captured such a high quality image of my daughter way up in the air during her Gymnastic floor routine! Would certainly recommend and use again. Thank you.
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Review by confirmed purchaser

Quality and efficency

Great quality pictures and a very prompt service, added to this good value for money.
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Review by confirmed purchaser

fantastic

have used their service twice and on each occasion photographs have been brilliant
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Review by confirmed purchaser

Easy, excellent, speedy

Very helpful at event..Easy to use website. Item arrived extremely quickly. Yet another fantastic product from DE Photo. I get pics every year of my boy and will continue to do so.
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Review by confirmed purchaser

First rate

Have had quite a few photos from de photos and never been disappointed always great service and wonderful photos that I can cherish

DE Photo - UK & Ireland's Largest School, Sport & Events Photography Company

Customer Service Guarantee

Your complete satisfaction is of the utmost importance to us and we will do all we can to ensure it. Our aim, wherever possible, is to exceed your expectations.

About DE Photo

UK & Ireland's Largest School, Sport & Events Photography Company provides a memorable service for your participants or guests, whilst potentially raising additional funds. In most cases, we will attend your event or occasion FREE OF CHARGE.

Visit DE Photo

Contact information

Call us on: 0333 600 1020
We live here: Unit 19 Lambs Business Park
RH9 8LJ South Godstone
United Kingdom

Category

DE Photo is ranked 20 out of 179 in the category

DE Photo is ranked 14 out of 43 in the category Photo & Video

Customer Service Guarantee

Your complete satisfaction is of the utmost importance to us and we will do all we can to ensure it. Our aim, wherever possible, is to exceed your expectations.

If you are not entirely happy when you receive your order, or it has been damaged in any way during delivery, please contact us straight away. We promise to deal with your query as quickly and professionally as possible.

How to contact us:
Tel: 0333 600 1020
Email: customerservices@dephoto.co.uk

Kind regards
Lisa Moore
Customer Services Manager, DE Photo

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