Dexclusive reviews

Dexclusive reviews

Acceptable
6.3
from 0 - 10
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13 Trustpilot review(s)
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Read this beofre you buy from Dexclusive.

I bought a Suunto D6i dive computer watch from Dexclusive. The watch failed after 3 weeks. I contacted Dexclusive's support and at first they tried to blame me: they made me read the whole manual again and watch some videos (I think they were only making time), then they finally acknowledged the watch was faulty. Dexclusive refused to replace it despite being new. They asked me to send it back at my expenses for "repair" (repairing a "new" watch?)
Here I am still waiting for my "new" and expensive watch to be glued and repaired.
Now I've learned they are NOT an authorized Suunto delaer (???).
Worst e-buy ever.
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Great customer service from Rosie P.

Got my Rose gold MK watch so fast and loving it. Great service from Rosie P. She was so helpful because I almost gave up on the watch.
Good job Rosie P. Keep up the good work.
Cheers.
Chima.
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great buy got my watch fast

Order # 100009583 | Dec 6, 2012 2:40:07 PM while on vacation in Miami I found this great site love my new MK watch got it over the phone fast and simple, love it. Dexclusive.com hope i can get a new one on my next trip.
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Terrific purchase

Great service, great price and Rosie was very courteous and helpful. I recommend this company and would purchase from them in the future.
Amazon.com 105-8940536-3653858
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Love it!

The look, that its water proof, I never take it off!Recommend highly

Laura & J

http://www.amazon.com/gp/aag/main/ref=olp_merch_rating_3?ie=UTF8&asin=B003IH8GB2&isAmazonFulfilled=1&seller=A1UCZ1H86VJ5FG
Rating Comments Date
5 of 5 Love it! The look, that its water proof, I never take it off!Recommend highly Jan 8, 2013 6:46:41 AM
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Dont buy form this guys!!!

Terrible customer service, they don't care about their customers. This guy Jim is arrogant and aggressive.
I bought a watch that says new and when I open the box the manual is all damaged and everything has dust on it. I file a claim and they offer me 10 refund. After a week when I ask about the refund this guy Jim starts accussing me of trying to gain profit from this.
This guys sucks!!! Don't buy from them!!!
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THESE GUYS SUCK!

I ordered a Nixon watch and applied a promo code to save myself 10 bucks. These jerks don't notify you of anything you have to pester them about everything. They said they cancelled my order fist to verify info then tried to do the transaction through amazon. They then told me amazon canceled my order. I order things through amazon every other day and never got a canceled order. Now when I finally get an email its some ass named Jim basically telling me that its not their fault and that I should have my bank and funds correct before doing business. WOW DO NOT PURCHASE ANYTHING FROM THIS SITE.....UNPROFESSIONAL!
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Go elsewhere.

Highly unprofessional. Poor customer service. Imagine an Indian on the phone with an attitude and no trace of intellect. It was not funny… lost $300
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Horrible Customer Service

Paid $19.50 for 2 day air delivery of a watch and it took 7 days to arrive! They say it takes one whole day for approval. My American Express showed instant approval. It was mailed on a Thursday, I ordered it on a Monday, and received it the following Monday! I complained, but got some snipy women named Ana that more or less emailed me "tough" that's the way it is. Never, ever again will I buy from these jerks!
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Dexclusive is terrible

After my watch broke upon wearing it the first time, I sent it away to get a new one/repair whatever. Three and a half months later I still have no watch in my possession. Their contact center revolves around the same 3 people. There is no one else that works there I am sure. Everyone else is either out of the office. In a meeting. Sick. Etc. They have no managers, supervisors, or authority in any way. Do not expect to talk to anyone.
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Desclusive.com Sells Refurb Watches!

I bought a Tag Heuer watch from Dexclusive.com as a NEW watch. It broke, when I took to local Tag Heuer dealer they confirmed it was a refurbished watch. Contacted Dexclusive.com, they replied: "we never state we sell only new watches"! Look at their website, they state they only sell new watches!!!
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Great seller

Fast internationl delivery to Germany. Cheap shipping rates. Great communication. Excellent seller! Thank you very much from Germany

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Dexclusive Details

About this company

Luxury watches, Gold watches, Fine Gold Jewelry, Mens watches & Womens watches from your favorite designer brands at incredible discounts. Prices Up to 75% off retail.

Visit Dexclusive

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