Let down by Santander Cards credit facilities
We purchased a settee and although pricey for the lightweight quality, we used dfs for the interest free credit for 3 years.
From the first payment in January 2012 until now, we've had nothing but problems from Santander, including threats to claim back the whole loan, even though the account was up to date.
UPDATE: 25 November 2013 - when we contacted DFS at the start of problems, THEY DIDN'T WANT TO KNOW. Eventually, the FOS ordered Santander to put things right and pay compensation.