Best after sales customer service I have ever received
I purchased a sofa from DFS 3 years ago. On the day I moved house I discovered I could not get my sofa in my new house. The removals were less than helpful despite having once held a contract with dfs - hmmm wonder why they lost it. Anyway I phoned DFS and the guy on the phone was so courteous and helpful and they asked someone to come round to my house and help me. The man that came spent a couple of hours dismantling my sofa to carry into my house and then put it back together again for me. I cannot thank DFS enough for the superb level of service they provided me and how they made a stressful day so much easier. I would highly recommend them and will use them again and again. Thank you Carlisle branch. I hope I don't need a sofa for a good few years now but my sister will be heading your direction in the near future as she recognises the value of the high level of after service care you have displayed.
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