Ordered my sofa at Liverpool Speke store. Went there on Boxing Day and was one of the first customers. Didn't get "hassled" too much by sales staff, was more or less let to my own devices until was ready. The sales guy was helpful and informative and not pushy. I was let to pick my payment option (noting to pay for a year and 0% for three years). I was told the sofa would be delivered within 5 weeks. DFS rang me yeasterday (4 January 2013) and told me the sofa would be delivered on Monday (7 January). How good is that?! They rang me again today (5 January) and gave me the time slot. Five stars for the service!