DFS Furniture reviewed by

Hemel Hempstead, GB

3 Reviews

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What a hidden agenda the 0% Interest Free Option is!!!

Popped into DFS to make a purchase today as was handy for me when spending so much with the 0% interest free option over 4 years.

When questioning the salesman who seemed a bit cagey about the whole thing it turns out that the credit checking is pretty strict, and if turned down for the interest free credit you are still obliged to pay for the order and they won't cancel it!

My credit rating is pretty good but the thought of that being a possibility and the headache it would create stopped me making my purchase.

It's dishonest and out of order, change your ways DFS
2
Dave Miles and Phil Graystone found this review useful
    DFS Furniture
    TrustScore 8.6 / 10
    4,041 Reviews

    Reply from DFS Furniture

    Hi

    I am sorry to hear that you were left unhappy with the sales person's explanation of our credit procedure.

    All applications are subject to acceptance and if they are not succesful you would have the option to cancel the order.

    I am sorry if this is not the message that was put to you.

    If I can be of assistance please call me on 01302 330 365.

    Thanks

    Matt
    Customer Service - DFS
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