Dgmeshop reviews

Dgmeshop reviews

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PLEASE PLEAS PLEASE AVOID THIS COMPANY. Worst company i have ever dealt with. Thiefs keeping my tablet and £££

Worst company i have ever dealt with. Bought two T-909 tablets and and was failing to charge. I sent it back and was given excuse after excuse why this wasn't covered under the warranty just so they could charge me for the repair. But each time i had an answer for them so they kept changing the goal posts and the apparent fault on the tablet to suit their agenda. For example after chasing them up for two weeks they said to me the engineers report was in and there wasn't a fault with the tablet, it was a bent pin in the charger so i'd need to pay to have this replaced as this wasn't covered in the warranty. I said this was impossible as i bought 2 tablets from them so when it wasn't charging the first thing i checked was the second charger i had. This didn't help and both chargers worked fine in the one working tablet. So they were lying or the engineer was useless. They kept coming back with other faults and excuses of how the ever changing fault wasn't covered under the warranty so i'd need to pay. As i refused so asked for my tablet to be sent back they said there would be a charge, and this was explained in the warranty. So i checked the warranty and it says no such thing. But they actually said tough we're not giving you it back unless you send us £7.50. Feeling blackmailed i sent them the payment more than 5 weeks ago and they have still not returned my tablet and are refusing to answer my phone calls or emials. PLEASE PLEAS PLEASE AVOID THIS COMPANY.
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Awful product, hardware totally unreliable. Customer service shocking!

Just posting up the first review of this company. I can't actually believe there's not been anymore.

I ordered two T909 tablets from this company through an offer I found on Groupon as Christmas presents. The order took some time to arrive. Both units I ended up returning as they were both faulty (this was at my own cost of which I've subsequently found that I shouldn't have paid to return faulty goods). They dispatched new tablets to me of which when opened I found they were still faulty - different issues this time. They told me a PSU was faulty and asked me to pay for a new one (of which I never received). When I tried to escalate these issues to the 'Customer Service Manager' he was incredibly rude and hung up the phone. The hardware is of terrible build quality. I ended up sending both units back for a full refund.

I'll never use this company again. Be warned! Don't get sucked in by higher advertised RRP prices for these products - there are much better products out there for similar or much lower prices, that have have a much higher spec and are 100% more reliable.

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